Sold an item that wasn’t actually in stock. No communication. No apology until I chased repeatedly. Then, after requesting a refund on Thursday, I was told it hadn’t been processed until today (Monday... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolute scam site DO NOT ORDER, have ordered two one through designer bathroom store and the other through trade plumbing not realizing they were the same company. Was desperate for this specific sin... Zobacz więcej
Avoid this company and it's sister company Designer Bathrooms Store. They fail on all counts once they receive an order and your hard earned cash No delivery time given on ordered goods. Customer... Zobacz więcej
Ordered items for a shower room, was informed immediately that some items were out of stock and there would be a delay, was informed by voicemail and email. Items received by haulage company, se... Zobacz więcej
Informacje dotyczące firmy
- Projektant łazienek
- również w kategorii:
- Bojlery i ogrzewanie
- Dostawca instalacji ciepłej wody
- Hydraulik
- Sklep z artykułami hydraulicznymi
- Sklep z grzejnikami
O clayton Horsnell
Napisane przez firmę
Welcome to our world of bathroom and heating solutions, where trade prices meet public convenience!
At TradePlumbing.co.uk, we're your go-to supplier for top-quality products at unbeatable rates. Specializing in heated towel rails, electric towel rails, designer towel rails, designer central heating radiators, shower enclosures, and bathroom suites, we bring you the finest selection to elevate your space.
We're not just about products, we're about experiences. With a firm belief in delivering excellence, we pair our fantastic products with unparalleled customer service and support. Explore our range today and discover the perfect blend of quality, affordability, and style for your home. We believe in offering a fantastic product backed up with the very best customer service and support.
Transform your bathroom into a sanctuary with TradePlumbing.co.uk. Shop now for the best deals and elevate your space with ease!
Dane kontaktowe
Unit 6 Corporation Yard, 2a Harwich Road, CO4 3BN, Colchester, Zjednoczone Królestwo
- 0344 504 4499
- sales@tradeplumbing.co.uk
- www.tradeplumbing.co.uk
2,0
Słaba
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Reina Casina radiator
The delivery was quick and on time. It was well packaged. Realy happy with my new radiator
9 września 2022
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Easy to deal with
Easy to deal with, always answer their phone if any issues with delivery. The transaction was what I expected. I recommend and would shop again. Fair prices too. Happy days!
5 października 2022
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Easy order process and good customer service
The order process was very easy. I rang ahead to make sure the item (which was nearly £1k) was in stock and they confirmed it was. Unfortunately the first delivery was lost but TradePlumbing quickly solved the issue and had a second delivery out next day. Very happy with the service.
7 września 2022
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Great service from me ordering to…
Great service from me ordering to receiving the goods.
Many thanks
6 września 2022
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Swift resolution to order problem
Ordered a radiator from TP and was told by the sales team that it would be delivered the following Tuesday. When it didn't arrive I was then told that it was out of stock for around four weeks. To be honest I was a little annoyed having taken time off for delivery, but TP offered me a deal on a similar radiator to the model I had ordered and arranged for it to be delivered direct from the manufacturer the next day. So, ok there were issues with the original order, but to be fair to TP they went all out to source a replacement and kept me informed throughout the process.
2 września 2022
Opinia niezależna
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Excellent & quick service.
1 września 2022
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Had a lot of help from Mark to pick the…
Had a lot of help from Mark to pick the right things for the revamp of our bathroom.
23 sierpnia 2022
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Return and replace item
I purchased an envirofoam cylinder from Trade plumbing and unfortunately ordered the wrong item !!! The service and customer care from Trade Plumbing was extremely helpful and a replacement/return of the item was dealt with quickly and efficiently ! 5 * service.
Thank you
8 sierpnia 2022
Opinia niezależna
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Great seller
Great seller. Quick delivery. Radiator just as described. Would recommend buying from this company.
4 sierpnia 2022
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Great selection of radiators and super…
Great selection of radiators and super speedy delivery. No complaints.
3 sierpnia 2022
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
You have a very bad service because I…
You have a very bad service because I wanted a refund and you still haven’t given me it and that shows that you are lying you kept say after 2-3 days it is going to coming every time we message you and it has been longer than 3 weeks.
20 lipca 2022
Odpowiedź od clayton Horsnell
Hi Aref
This unfortunately is not an issue on our side it has been an issue with your bank and its processing speed in refunding you, on our system we simply click one button to refund a customer then that connects to your card issuer which is where the issue has been on this.
If you have any issues please do contact us and we will help in any way possible but we would recommend contacting the bank first.
Kind Regards
Bonnie
Customer Service Manager
I had fantastic advice and support from…
I had fantastic advice and support from the online chat which made my purchase effortless.
21 czerwca 2022
Opinia niezależna
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Communication good & delivered quickly
Communication good & delivered quickly. Item was well packaged.
8 czerwca 2022
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Thank you so much.
Thank you so much.
Perfect.
Arrived quickly and safely.
Will definately buy again
E
30 maja 2022
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Quality item, quick delivery
24 maja 2022
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
All was quick and in order
24 maja 2022
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Odpowiedź od clayton Horsnell
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.