First of all, I have had Timbuk2 products for years. Very practical, functional and “tough”. I purchased a “backpack OS” for mainly my laptop “storage/transport”. Recently, I noticed that th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This review is for a recent purchase. I'm leabving it here because the review link in the email did not work: For a while I had been looking for the perfect backpack. I believe I have found it in the... Zobacz więcej
Reakcja na opinię
Well designed and easy to navigate web shopping experience. I needed a moderately sized over the shoulder and the medium flight messenger bag suited. Great value at a fair price. I've bought and used... Zobacz więcej
Reakcja na opinię
Timbuk2 re-lined the waterproof membrane and repaired a clip on my messenger bag. For $25 it was well spent to help the bag to last for years (again). However, the carabiner was not repaired despite m... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. Free Shipping and Lifetime Warranty.
Dane kontaktowe
San Francisco, Stany Zjednoczone
- 1(800) 865-2513
- customerservice@timbuk2.com
- www.timbuk2.com
4,2
Dobra
299 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It’s like I have a new bag
It’s like I have a new bag! Totally satisfying experience that makes me more likely to continue choosing Timbuk2 products in the future.
22 lipca 2026
Odpowiedź od Timbuk2
This is exactly what we love to hear! Thank you for letting us bring your bag back to life, and we're honored to have earned your continued support.
Lining fixed beautifully. One bag saved from the landfill!
The lining of my bag deteriorated and I reached out to see if that repair was possible. Email responses were prompt, friendly, and quite honestly, a delight. I shipped my bag in and got it back looking as good as the day I bought it. SO happy to have used this service.
20 lipca 2026
Odpowiedź od Timbuk2
Thank you for your kind words! We're delighted the repair turned out so well and that your experience with our team was a great one. Here's to many more years with your bag!
Quick international delivery of…
Quick international delivery of replacement parts — my backpack looks like new again!
19 lutego 2026
Odpowiedź od Timbuk2
Thank you for your kind words! It's wonderful to hear your replacement parts arrived quickly and gave your backpack a fresh new life.
Really happy that Timbuk2 stands behind…
Really happy that Timbuk2 stands behind their products. One of their bags that I've had for a while has been in for repairs twice, but each time they have covered it. I am happy with that. The bag still works really well after each repair. The minor inconvenience of not having the bag for a little bit is fine.
23 lipca 2026
Odpowiedź od Timbuk2
It means so much to hear this! We're thrilled our repair team has been able to give your bag new life each time. Thank you for your longtime support!
Timbuk2 did a great job with my bag…
Timbuk2 did a great job with my bag repair! Clear instructions to return, and very timely return of my bag. Appreciate them!
20 lipca 2026
Odpowiedź od Timbuk2
Thank you for taking the time to share your experience! We're so glad the repair process was straightforward and that your bag made it back to you quickly. Keeping your trusted gear in action for years to come is something we're passionate about, and it's wonderful to hear our repair team delivered. We truly appreciate your support and hope your Timbuk2 bag is ready for many more adventures!
Thanks for your good work and just be 3…
Thanks for your good work and just be 3 days l have my order delivered to my door 👍👍👏👏
21 lipca 2026
Odpowiedź od Timbuk2
Thank you so much for the kind words! We're thrilled to hear your order arrived so quickly and that your experience was a great one. We appreciate you choosing Timbuk2 and hope your new bag is ready for many adventures ahead. Enjoy, and thanks again for taking the time to share your feedback!
Awesome response and quick repair!
First of all, I have had Timbuk2 products for years. Very practical, functional and “tough”.
I purchased a “backpack OS” for mainly my laptop “storage/transport”. Recently, I noticed that there was a rip in the seam by the handle.
I know the lifetime guarantee was stated but, really didn’t know how it worked and if it would work.
I contacted Timbuk2 “repair” and submitted my request. You accepted it, I sent in the pack and just received a notice that it has been repaired and being sent back to me!
Impressive! I love it. Reuse, my beloved pack. Go Timbuk2! Keep up the good work.
21 lipca 2026
Odpowiedź od Timbuk2
Thank you for being a longtime member of the Timbuk2 family! It means a lot to hear that your bag has been a trusted companion over the years. We're so glad our repair team was able to get your Backpack OS back into action and make the warranty process easy from start to finish. Keeping great bags in use for as long as possible is something we truly believe in, and we're thrilled your beloved pack is ready for many more adventures. Thanks for sharing your experience and for your continued support!
Messenger bag repaired
Timbuk2 re-lined the waterproof membrane and repaired a clip on my messenger bag. For $25 it was well spent to help the bag to last for years (again). However, the carabiner was not repaired despite my request to do so.
16 lipca 2026
Odpowiedź od Timbuk2
Thank you for your review! We're glad to hear you found the repair to be a great value and that your messenger bag is ready for many more years of use. We appreciate your feedback about the carabiner not being repaired as requested, and we'll use your comments to help improve our repair process and communication. Thank you for choosing Timbuk2!
Great Bag!!!
Great bag! I bought the same bag 15 years ago and I’m just replacing the old one.
11 lipca 2026
Odpowiedź od Timbuk2
Thank you for your continued support over the years! We're honored that your original bag lasted 15 years, and we hope your new one serves you just as well for many adventures to come.
Easy experience
Easy to find products, check out, & pay.
Shipping to Switzerland was quite reasonable.
17 lipca 2026
Odpowiedź od Timbuk2
Thanks so much for your kind words! We're happy to hear everything from finding the right product to international shipping was a breeze. Enjoy your new bag!
Fast and friendly service
Fast and friendly service! Love my old messenger bag, thanks for helping to keep it alive 🙂
16 lipca 2026
Odpowiedź od Timbuk2
Thank you for the kind words! We're so glad we could help keep your messenger bag going. Here's to many more adventures together!
Customization was a great experience
Ordering the custom messenger bag was fun, and easy. There were so many neat customizations. Truly fantastic making my vision become a reality!
15 lipca 2026
Odpowiedź od Timbuk2
We're so glad you enjoyed the customization experience! Thank you for trusting us with your vision. We hope you love your one-of-a-kind bag for years to come!
Good, sturdy messenger bags
I love the custom messenger bags and that they arrive so quickly. The stitching is strong and the bag is well organized. I now have my signature set. I think they are going to last for a very long time. 
27 marca 2026
Odpowiedź od Timbuk2
We're so glad your custom messenger bags have been such a great fit! Thank you for your kind words about the quality and organization. We hope they're with you for years to come!
Easy to get warranty repairs completed
Easy to get warranty repairs reviewed and, great communication for options, quick repairs work and shipping.
15 lipca 2026
Odpowiedź od Timbuk2
Thank you for your kind words! We're so glad the repair process was easy from start to finish and that our team could get your bag back to you quickly. We really appreciate your support and hope you enjoy many more adventures with your bag!
Delivery time way too long.
Ordered a Classic Messenger bag on July 4. It was delivered today, on July 15.
2-5 business days, as written on the homepage, is not very accurate.
15 lipca 2026
Opinia niezależna
Odpowiedź od Timbuk2
We're sorry your order took longer than expected to arrive. Our standard processing time is 2–5 business days before an order ships, and transit time is additional. We understand the confusion and appreciate you taking the time to share your experience.
The Timbik2 Scholar Convertible Backpack is the BEST!!!
This review is for a recent purchase. I'm leabving it here because the review link in the email did not work:
For a while I had been looking for the perfect backpack. I believe I have found it in the Scholar Convertible Backpack! The backpack is exceptional, not too big, not too small and rthe extended hand straps allow you to hold it as a tote if you don't want to use the back straps. Love the bag!!
24 czerwca 2026
Opinia niezależna
Odpowiedź od Timbuk2
Thank you so much for sharing this! We're sorry the review link gave you trouble, but we're so glad you found a place to leave your feedback. It means a lot to hear your new bag checked all the boxes for you. Enjoy!
Odpowiedź od Timbuk2
Thanks for the love! We know that classic swirl logo brings back a lot of great memories. We appreciate you being part of the Timbuk2 journey!
Great warranty repair policy!
They fixed the broken zipper on a bag for free that I'd bought many years ago without proof of purchase! The whole process was very easy.
10 lipca 2026
Odpowiedź od Timbuk2
Thank you for the kind words! We're so glad we could get your bag back in action and make the repair process a smooth one. Thanks for being part of the Timbuk2 community!
Odpowiedź od Timbuk2
Thank you so much! Your support means the world to us. We're so glad you're part of the Timbuk2 family!
Very quick service
Very quick service. I'll hold my final review once I see the product. I currently have a Timbuk2 backpack which I thoroughly love. I expect the same with this luggage.
8 lipca 2026
Odpowiedź od Timbuk2
Thank you for your review! We're glad your order arrived quickly, and we're even happier to hear you've been loving your Timbuk2 backpack. We hope your new luggage lives up to those same expectations, and we look forward to hearing what you think once you've had a chance to use it. Safe travels!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.