A very helpful company with a competative quote. They were quick to deal with the order and survey. Customer Service kept us notified of all steps. We were pleased with the installation and our do... Zobacz więcej
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Zobacz, co mówią recenzenci
The door we ordered looks great, is secure and arrived on time. We received excellent customer service - I kept tweaking aspects of my dream door and they would make the change then send me the image... Zobacz więcej
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Great company. Installation was done by a third party (Martindales) which initially worried me, but they did a fantastic job. The door looks fantastic and represents good value. I upgraded the letterp... Zobacz więcej
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We recently purchased a composite door from Timber Composite Doors and had an excellent experience from start to finish. The entire process was smooth and professional, from the online ordering st... Zobacz więcej
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Informacje dotyczące firmy
O Timber Composite Doors
Napisane przez firmę
Timber Composite Doors offer the superior quality Solidor Timber Composite Door range that can be uniquely styled to your requirements.
Unlike other companies, our doors are all handmade in the UK to your exact requirements. We install nationwide (including Northern Ireland)
Our Timber Composite Doors are recognised as the most superior quality on the market, and we also offer French Composite Doors and Stable Composite Doors options. We even boast the largest style and colour range in the UK.
Timber Composite Doors - the difference between us and the competition is quite simply quality...
Unlike other companies, our doors are all handmade in the UK to your exact requirements. We install nationwide (including Northern Ireland)
Our Timber Composite Doors are recognised as the most superior quality on the market, and we also offer French Composite Doors and Stable Composite Doors options. We even boast the largest style and colour range in the UK.
Timber Composite Doors - the difference between us and the competition is quite simply quality...
Dane kontaktowe
Teesview, Sabatier Close,, TS17 6EW, Stockton on Tees, Zjednoczone Królestwo
- 0800 069 9210
- enquiries@timbercompositedoors.com
- www.timbercompositedoors.com
4,7
Doskonała
2 tys. recenzji
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A First Rate Company
A very helpful company with a competative quote. They were quick to deal with the order and survey.
Customer Service kept us notified of all steps.
We were pleased with the installation and our double front door looks really great.
We would definitely recommend Timber Composite Doors.
17 czerwca 2026
Odpowiedź od Timber Composite Doors
Good morning Keith,
Thank you so much for taking the time to share your experience and for choosing Timber Composite Doors.
We are thrilled to receive your recommendation and to know we could support you from start to finish.
If we can assist you with anything else in the future, please do not hesitate to get in touch.
Best Wishes,
Katie
Professional and very good price
We recently purchased a composite door from Timber Composite Doors and had an excellent experience from start to finish.
The entire process was smooth and professional, from the online ordering stage through to installation. We were kept fully informed at every step, and the Customer Service team was always available to answer any questions promptly and helpfully.
A special thank you to the Maidstone fitting team for their excellent workmanship and professionalism. The installation was completed to a very high standard, and we are delighted with the finished result.
We would highly recommend Timber Composite Doors to anyone looking for a quality product backed by outstanding customer service.
15 czerwca 2026
Opinia niezależna
Odpowiedź od Timber Composite Doors
Good morning,
Thank you so much for taking the time to share your experience and for choosing Timber Composite Doors.
We are thrilled we could support you from start to finish and to hear you are happy with your newly installed door!
We truly appreciate your recommendation. If there is anything we can assist you with in the future, please do get in touch.
Thank you
Katie
Odpowiedź od Timber Composite Doors
Good morning,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors,
Best wishes,
Katie
Easy process from start to finish
Easy process from start to finish, lovely well manufactured and fitted door. Highly recommend!
11 czerwca 2026
Odpowiedź od Timber Composite Doors
Hi Helen,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
We are delighted we could support you and to receive your recommendation.
Best Wishes,
Katie
Odpowiedź od Timber Composite Doors
Good morning,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
Best Wishes,
Katie
Great quality and fabulous customer service
The door we ordered looks great, is secure and arrived on time. We received excellent customer service - I kept tweaking aspects of my dream door and they would make the change then send me the image again very promptly. That was a very helpful aspect of the service. I found the website easier to use than other door companies I tried.
28 maja 2026
Odpowiedź od Timber Composite Doors
Good morning Emma,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
We are over the moon that we could support you from start to finish with your dream door, and to hear our service and website stood out for you.
If we can assist you with anything else in the future, please do not hesitate to get in touch.
Best Wishes,
Katie
Great customer service and product
Good communication and help when I needed it including calling me to confirm details I got slightly wrong when ordering and helped me make the required changes. Product is good and our independent fitter noted the quality of the materials and fittings used in construction, so all round very happy.
22 maja 2026
Odpowiedź od Timber Composite Doors
Good morning Graeme,
Thank you for your review and for choosing Timber Composite Doors.
We are thrilled we could support you and to hear the quality of your new door stood out.
If there is anything we can assist you with in the future, please do not hesitate to get in touch.
Thanks
Katie
Fantastic pricing and professional service
From initial contact to fitting it was a great experience, service was excellent price really good and high quality.
6 maja 2026
Odpowiedź od Timber Composite Doors
Good morning,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
Best Wishes
Katie
Odpowiedź od Timber Composite Doors
Good morning,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
Best Wishes
Katie
While the door itself is good, the overall service was lacking.
I chose Timber Composite Doors based on price, but overall, the experience was disappointing.
The sales team were very persistent, calling multiple times a week to secure the sale, but once the deposit was paid, the customer service started to decline. Key information was not clearly explained, including the need for a thumbturn lock, which caused issues after installation. Payment options were also unclear.
The fitters (Martindale) were excellent and did a great job, and Ultion were very helpful with locks and keys. However, the company's communication and aftercare were poor. There were issues with extra keys, no support when I needed help fitting the thumbturn I had to purchase myself, and they missed the initial fitting date without informing me.
While the door itself is good, the overall service was lacking. If I had known, I would have paid more to go elsewhere. I would not recommend.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Timber Composite Doors
Hi Roxy,
Thank you for taking the time to leave your feedback. We’re really sorry to hear that your experience didn’t meet expectations, as this is certainly not the level of service we aim to provide.
Firstly, we’re pleased to hear that you’re happy with the quality of your door and that Martindale’s installation team was helpful. However, we’re disappointed to hear about the issues you’ve raised around communication and aftercare.
Regarding your experience with our sales team, we take pride in offering a helpful, non-pushy approach. We’ve reviewed your account and haven’t been able to locate records of multiple sales calls, so we’d really appreciate it if you could get in touch with us directly to share more details. This will help us investigate further, as this is not typical of our process.
In relation to the locking system, your order was placed with a key/key cylinder, meaning it is operated by a key on both sides. While some customers choose to upgrade to a thumbturn for convenience, this is entirely optional and not required for your door type. As the thumbturn was sourced separately, we’re limited to providing guidance remotely, though I can see our support team is currently assisting you and has requested photos to help resolve the fitting issue.
With regards to additional keys, Solidor supply three keys as standard. We do offer extras at checkout, which are processed post-installation via an automated email requesting your key code. Unfortunately, on this occasion that email was not triggered due to a system issue, and we sincerely apologise for this—our IT team is actively working to prevent this happening again.
Finally, we’re sorry for the inconvenience caused by the change to your installation date. While this was outside of our direct control, we understand how frustrating this must have been. We’re informed this was due to an unexpected vehicle breakdown, and a new date was arranged as quickly as possible to minimise disruption.
We’re genuinely sorry that your experience left you feeling disappointed, and we’d welcome the opportunity to speak with you directly to resolve any outstanding concerns. Please feel free to contact our team so we can assist further.
Kind Regards
Katie
Fantastic product
The door was very easy to order online it arrived within two weeks from order, The door is fantastic we are very pleased with it
9 kwietnia 2026
Odpowiedź od Timber Composite Doors
Good morning Steven,
Thank you so much for taking the time to share your experience and for choosing Timber Composite Doors.
Best Wishes,
Katie
They were very prompt in surveying the…
They were very prompt in surveying the work needed and completing the work required. We would recommend them to anyone.
26 marca 2026
Odpowiedź od Timber Composite Doors
Hi Mark,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
We truly appreciate your recommendation!
Best Wishes,
Katie
Good all round integrated Solidor…
Good all round integrated Solidor dedicated service. Well automated and easy online service with fast access on the phone to support when needed. Was concerned that installation was being done by a separate company (Martindales) but very pleased to find out during the scheduling process the both companies are owned by GFD Homes - so all in the family. No hesitation in recommending.
26 marca 2026
Odpowiedź od Timber Composite Doors
Hi Ian,
Thank you for your fantastic review!
We’re really pleased to hear that you found the service smooth and easy to use, and that our team was there to support you when needed. It’s great to know the installation process met your expectations too.
Martindales are a partnered installer that we have worked with for a number of years. Although Martindales is not owned by GFD Homes, as they are contracted with us, they represent GFD Homes throughout the installation process, helping us deliver a consistent service.
We truly appreciate your recommendation and your kind words!
Best Wishes
Katie
Got delivered all good
Got delivered all good
Fitted door and 2 side windows only to find out they hadn't given me enough door and window cills leaving me 100mm short.So had to go out and find another cill which cost me £20
Then had ordered 5 keys and only got 3 keys not happy
27 marca 2026
Odpowiedź od Timber Composite Doors
Hi Danny,
Thank you for your feedback, and we’re really sorry to hear about the issues you experienced.
When you first raised the problem with the incorrect length of cill, we asked if you could send an invoice for the one you had to purchase elsewhere so we can review this and resolve it for you. We haven’t received this yet, so please could you forward it over as soon as possible and we’ll look into it straight away.
In regards to the keys, our manufacturer supplies cylinders with 3 keys as standard. However, we do offer additional keys by arranging for them to be sent directly from our supplier, Brisant. The extra keys have now been ordered and should have been delivered to you yesterday.
Please accept our sincere apologies for the inconvenience and delay, and thank you for your patience while we sort this out.
Best Wishes
Katie
Installed Feb 2023 and after three…
Installed Feb 2023 and after three years with two door sets installed, I’m as pleased now as I was then.
From my recollection,survey,price and install were all carried out without problem and a trim mismatch was swiftly dealt with. Both doors were from solidor and are south facing. After three years they’re perfectly ok and still look really pleasing to the eye.
Very pleased I went for these products and the company. Recommended.
1 lutego 2026
Opinia niezależna
Odpowiedź od Timber Composite Doors
Good afternoon.
Thank you so much for taking the time to share your experience and for choosing Timber Composite Doors.
We are truly pleased to hear you are still happy 3 years on with your door, and we appreciate your recounting your experience.
Best Wishes,
Katie
Superb Customer Service
Superb Customer Service. Excellent product quality.
My new door looks as good as no 10 Downing Street !
23 lutego 2026
Odpowiedź od Timber Composite Doors
Good morning Annie,
Thank you so much for taking the time to share your experience and for choosing Timber Composite Doors.
Best Wishes,
Katie
Lovely door and side panels
Lovely door and side panels, so easy to order on line and plenty of choice.
Will order another door soon.
Thank you.
Dev Juttla.
9 lutego 2026
Odpowiedź od Timber Composite Doors
Good morning Dev,
Thank you so much for taking the time to share your experience and for choosing Timber Composite Doors.
Best Wishes,
Katie
Quick response times and easy ordering…
Quick response times and easy ordering process. Good installation and not too long a wait.
26 grudnia 2025
Odpowiedź od Timber Composite Doors
Hi Suzie,
Happy New Year!
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
We are happy to hear you are satisfied with our service from start to finish!
Best Wishes
Katie
Brilliant-Efficient-Reliable
The website is easy to use. I chose the door I wanted and the very reasonable cost was shown immediately. Next day I placed my order. Three days later the surveyor came to measure up.
I had bought a catflap to be fitted and spoke with the customer services team about this. They were very helpful.
Communication with this company is so efficient they are amazing. Emails clearly explained when payment was due and nothing was overlooked.
Three weeks after ordering my new backdoor with catflap, it was fitted by two excellent lads. They did a great job.
I now have a draught proof door. It looks great. I highly recommend Timber Composite Doors.com.
I am so impressed by their service, that I shall be ordering a new front door from them next year.
18 grudnia 2025
Odpowiedź od Timber Composite Doors
Hi Margaret,
Happy New Year!
Thank you so much for taking the time to leave is a review and for ordering with Timber Composite Doors.
We are truly delighted to hear of your fantastic experience from start to finish, which is always what we aim to provide for all our customers.
We look forward to working with you again!
Best Wishes
Katie
Dealing with nick was an absolute…
Dealing with nick was an absolute pleasure very professional but also very kind very patient very informative we changed things roundabout a couple of times but nothing was too much trouble for him would recommend timber composite does anyone considering new doors.
18 grudnia 2025
Odpowiedź od Timber Composite Doors
Hi Barry,
Happy New Year! Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
We are absolutely thrilled we could support you through every step of ordering your new door, especially with the help Nick was able to provide you.
We truly appreciate your recommendation, and if we can assist you with anything else, please do not hesitate to get in touch.
Best Wishes
Katie
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