Lovely Ross helped myself with ordering new iPhone pro max in Burgundy very helpful and explained well also very friendly has been here at 3 for years always try to have him help
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Lokalizacja
Zmień lokalizacjęUnit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ Bournemouth, South, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Drew was amazing he has been trying very hard to help me over my fraud case. Sadly the Three organisation has let us both down. I have been promised a resolution by Three over and over but thus far... Zobacz więcej
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Really polite, helpful member of staff. Listened carefully to what I needed and was considerate as well as so helpful. Thank you x
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Drew was amazing, helped us save money on our devices and we walked out with a tablet for less than what we were originally paying! Excellent service!
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Informacje dotyczące firmy
O Three UK - 3Store Bou'm'th (Castlepoint)
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
Unit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ, Bournemouth, South, Zjednoczone Królestwo
- 01202527387
4,9
Doskonała
142 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Simon in store as branch manager was…
Simon in store as branch manager was exceptionally professional and helpful
1 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thanks, Mike. Really pleased to know Simon provided such clear and professional help. -Suhaas
Both Ross and Simon were extremely…
Both Ross and Simon were extremely helpful and spent time to ensure we had the best deal which suited our needs. Highly recommend them 👍
1 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
That’s wonderful to hear, Karen 🌟 We’re so glad Ross and Simon took the time to help you find the right deal and made the experience such a positive one. Thanks for sharing your feedback 💙 -Samad
So grateful to Abu for his simple explanations
I had struggled with choosing a new phone/contract on the app. Abu was SO helpful. I asked him to make it very simple for me. He really listened and explained clearly and simply
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thank you, Susan, for such a lovely review! We’re delighted to hear that Abu took the time to really listen and make everything simple and clear for you. 🥰 -Prabhjeet
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Hi James, thank you for your 5 ⭐ review! It's fantastic to hear that you received excellent support from Ross. -Afaq
Ross was very helpful and professional
Ross was very helpful and professional, excellent service!!
25 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
We appreciate your feedback, Ian! It’s wonderful to know Ross provided the support you needed. -Suhaas
I have had more than 5 star assistance…
I have had more than 5 star assistance from Drew. He is so patient, warm and attentive. Nothing is too much for him especially as I have no technology skills at all. I can’t thank him enough. Promote him- he’s fantastic. Thank you for your time which has been over and bone. Promote him please.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Linda, this is such a heart‑warming review! 🥰 Drew’s patience and kindness are exactly what we love to see, and we’re so grateful you shared your experience. -Ayesha
Absolutely fantastic experience with…
Absolutely fantastic experience with Ross he sorted my problem was very friendly and very knowledgeable, highly recommend coming to the shop and seeing him. Thanks
19 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thanks so much for the fantastic feedback, Matthew. We’re really pleased to hear that Ross gave you such outstanding support and made everything clear for you. It’s wonderful to know you’d recommend us. 😊 -Neha
Ross was very helpful and informative
Ross was very helpful and informative
19 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thank you for the 5⭐ review, Alberto! We’re super happy to hear that Ross provided excellent support throughout. -Neha
I am happy with the service from Ross…
I am happy with the service from Ross today. Thank you
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thank you, Aster! We’re delighted Ross provided attentive service today. Your kind words mean a lot. -Suhaas
Ross helped resolve my issues with…
Ross helped resolve my issues with phone & internet on my arrival from a
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Hey Gareth 🎉 Thanks for sharing the love! We’re thrilled that Ross showed such expertise and got those phone and internet bits sorted for you. Wishing you many smiles ahead 🌈 -Arvind
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thanks so much, Jacqueline. We’re delighted to hear Abu was able to step in and get your phone sorted. Your feedback means a lot to us. -Manavata
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Hi there, that’s what we love to hear! 🎉 Thank you for the amazing 5⭐ review. -Samad
Very good service from Three
Very good service from Three. I bought a new phone and the whole process was smooth and easy. Drew was especially helpful, professional, and friendly. Very happy with the service overall.
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thank you for leaving this lovely feedback Jalil! It’s great to hear that your experience with Drew was so positive and that everything went smoothly from start to finish. -Afaq
Ross was so helpful & we did not feel…
Ross was so helpful & we did not feel rushed despite other customers waiting. Ross was amazing!
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thanks a ton, Paula! 🎉 We’re so glad everything went perfectly with Ross, here’s to great things ahead. We can’t wait to welcome you back again! 🥰 -Kashish
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Wow, we absolutely love hearing this, Ben! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Great customer service everything was…
Great customer service everything was explained clearly and smoothest transaction. Drew helped alot with a fast sign up with 3.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thanks so much, Steven. We’re glad the service was clear, easy and quick for you. Drew will be pleased to know his help made a difference. 🤗 -Ayesha
Incredible service
Drew was extremely helpful and friendly. Customer service in store was impeccable, very informative and knowledgeable. Would highly recommend anyone coming into the Bournemouth castle point store.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
That’s awesome to hear! We’re delighted Drew made your visit to our Bournemouth Castle Point store such a positive experience. It’s wonderful to know his friendly and knowledgeable approach left a strong impression and that the service felt truly impeccable. 😇 -Prabhjeet
Fantastic service two great employees I…
Fantastic service two great employees I the three store castlepoint it was like going back 20 years, Ross a manager and mertin a staff member awesome service polite knowledgeable just great service thank you mr Noel coyle
31 marca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thank you for the brilliant review, Noel! We’re so pleased that Ross and Mertin gave you such a great experience at our Castlepoint branch. 🌟 -Veronica
Very happy with the good customer …
Very happy with the good customer service I got with Abu he was so helpful with telling me about broadband and phone with 3 also later on I saw Ross and told me about my phone connection I would highly recommend castlepoint 3 for helping me as I'm not tecn person
28 marca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thank you for sharing your experience, Rosie! It’s wonderful to hear that Abu supported you with your broadband and device, and that Ross was able to guide you with your connection. We’re so glad our Castlepoint team made everything easier for you. 💛 -Veronica
Adam was excellent and very helpful
Adam was excellent and very helpful! ⭐️⭐️⭐️⭐️⭐️
30 marca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Hi Grace, your words truly spotlight Adam's dedication 🚀 Insights like yours inspire us all and we value the effort you've taken to share this with us. -Arvind
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.