Had such a great experience walking in store, Ross was so welcoming and knowledgeable and asked us great questions to ensure we were getting a product/plan that suited us! We left with everything all... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ Bournemouth, South, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Drew was amazing he has been trying very hard to help me over my fraud case. Sadly the Three organisation has let us both down. I have been promised a resolution by Three over and over but thus far... Zobacz więcej
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Ross was extremely helpful and fixed my problem within a few minutes. Highly efficient and clued up ♡
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I visited with my partner as he needed a new phone, and Drew was fantastic. He helped us straight away, talked us through all the available options, and made the entire process quick and hassle-free.... Zobacz więcej
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Informacje dotyczące firmy
O Three UK - 3Store Bou'm'th (Castlepoint)
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
Unit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ, Bournemouth, South, Zjednoczone Królestwo
- 01202527387
4,9
Doskonała
111 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thanks so much, Jacqueline. We’re delighted to hear Abu was able to step in and get your phone sorted. Your feedback means a lot to us. -Manavata
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Hi there, that’s what we love to hear! 🎉 Thank you for the amazing 5⭐ review. -Samad
Very good service from Three
Very good service from Three. I bought a new phone and the whole process was smooth and easy. Drew was especially helpful, professional, and friendly. Very happy with the service overall.
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thank you for leaving this lovely feedback Jalil! It’s great to hear that your experience with Drew was so positive and that everything went smoothly from start to finish. -Afaq
Ross was so helpful & we did not feel…
Ross was so helpful & we did not feel rushed despite other customers waiting. Ross was amazing!
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thanks a ton, Paula! 🎉 We’re so glad everything went perfectly with Ross, here’s to great things ahead. We can’t wait to welcome you back again! 🥰 -Kashish
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Wow, we absolutely love hearing this, Ben! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Great customer service everything was…
Great customer service everything was explained clearly and smoothest transaction. Drew helped alot with a fast sign up with 3.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thanks so much, Steven. We’re glad the service was clear, easy and quick for you. Drew will be pleased to know his help made a difference. 🤗 -Ayesha
Incredible service
Drew was extremely helpful and friendly. Customer service in store was impeccable, very informative and knowledgeable. Would highly recommend anyone coming into the Bournemouth castle point store.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
That’s awesome to hear! We’re delighted Drew made your visit to our Bournemouth Castle Point store such a positive experience. It’s wonderful to know his friendly and knowledgeable approach left a strong impression and that the service felt truly impeccable. 😇 -Prabhjeet
Fantastic service two great employees I…
Fantastic service two great employees I the three store castlepoint it was like going back 20 years, Ross a manager and mertin a staff member awesome service polite knowledgeable just great service thank you mr Noel coyle
31 marca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thank you for the brilliant review, Noel! We’re so pleased that Ross and Mertin gave you such a great experience at our Castlepoint branch. 🌟 -Veronica
Very happy with the good customer …
Very happy with the good customer service I got with Abu he was so helpful with telling me about broadband and phone with 3 also later on I saw Ross and told me about my phone connection I would highly recommend castlepoint 3 for helping me as I'm not tecn person
28 marca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thank you for sharing your experience, Rosie! It’s wonderful to hear that Abu supported you with your broadband and device, and that Ross was able to guide you with your connection. We’re so glad our Castlepoint team made everything easier for you. 💛 -Veronica
Adam was excellent and very helpful
Adam was excellent and very helpful! ⭐️⭐️⭐️⭐️⭐️
30 marca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Hi Grace, your words truly spotlight Adam's dedication 🚀 Insights like yours inspire us all and we value the effort you've taken to share this with us. -Arvind
Adam was really helpful.... …
Adam was really helpful when I went to the Bournemouth store today & quickly sorted the problem I had. He was very pleasant, polite & professional
30 marca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
That's wonderful to hear, Vivian! 🌟 A big shoutout to Adam at our Bournemouth branch for providing such amazing support. 🙌 Thank you for sharing your lovely feedback. -Veronica
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Kay, thank you for sharing your experience with Ross. It’s amazing to hear how confidently he supported you and how smoothly everything went. -Manavata
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thank you for the superb 5⭐ review, Paulo! 😊 We’re delighted to hear everything went so smoothly for you. -Veronica
Ross
Ross, who looked after was excellent as usual. Helped me through the process effortlessly.
Very pleased with the service as always.
19 marca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thank you for sharing this feedback! Ross will be thrilled to know his support made such a difference to you. 🌟 -Veronica
Drew at the Three Shop Castlepoint
Drew was amazing he has been trying very hard to help me over my fraud case. Sadly the Three organisation has let us both down. I have been promised a resolution by Three over and over but thus far it's failed every time. I now have to wait another 10 days for a bill adjustment which has been promised before and not materialised.
Again Drew has tried his best but with appalling back up from The Three Team, this the nightmare continues into its 7th week.
Obviously various departments within the Three organisation do not communicate with each other.
18 marca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Hey there, it’s fantastic to hear that Drew made your visit so seamless. Your feedback means a lot to us, and we’re thrilled he left such a positive impression. 🥰 -Kashish
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Bravo! 🎊 We’re thrilled to hear that Ross made your experience remarkable. Thank you for sharing such an outstanding 5 ⭐ review. -Afaq
Drew was an amazing help and was happy…
Drew was an amazing help and was happy to answer any questions.
Really good experience.
15 marca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Thanks so much, Dylan ! We’re delighted you had such a positive experience with Drew , and your kind words mean the world to our team. 😊 -Neha
We were served by drew who was…
We were served by drew who was extremely helpful. He answered all our questions and was very professional without speaking in term we didn’t understand.
15 marca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Keisha, thank you for sharing such incredible feedback. Drew clearly made everything clear, comfortable, and easy to follow, and your message really highlights the care he brings to every interaction. -Manavata
Very quick to sort phone and tablet
Knowledgeable and swift service form Abu
15 marca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Hey Peggy, thank you for sharing this amazing 5⭐ review! We’re thrilled Abu gave you such a fantastic experience. 🎉 -Veronica
Ross was an excellent rep
Ross was an excellent rep. Answered everything fully. Very impressed.
14 marca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Bou'm'th (Castlepoint)
Hey Dave, that’s wonderful to hear! We’re glad Ross was able to help so clearly and professionally. 🌟 -Veronica
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.