This was one of the most pleasant shopping experiences I've had in long time. In the age of automated response and robot answering service, Threadless maintains the most important element of human int... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
When my tee was reported as "delivered" by the post office, but not on my door step as claimed, I reached out to Threadless to see if there was any insurance number I could use to file a claim. They w... Zobacz więcej
Ich war wirklich ein Fan und habe über die Jahre bestimmt 60-100 Shirts bestellt. Während ich immer noch Stücke aus der ersten Bestellung habe waren die letzten drei Bestellungen ehrlich gesagt Mül... Zobacz więcej
Long time customer with many past orders. my last 2 orders never arrived. I tried contacting them through the help email and got no reply. Update: following submission of this review Threadle... Zobacz więcej
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Informacje dotyczące firmy
O Threadless
Napisane przez firmę
For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.
But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.
At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.
Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.
Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- help@threadless.com.
Let’s make great together.
Dane kontaktowe
Stany Zjednoczone
- help@threadless.com
- www.threadless.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Above and beyond
Several months ago I ordered a tank in a beautiful vintage purple color. Unfortunately the graphic was outlined in black so the image was hard to see. Since I loved both the graphic and the tank I chose to order a second one in a different color. Once I received the second tank I sent customer service a picture of both tanks so they would understand they had a problem. I did not expect anything as it was just a bit of information I wanted to pass on to them.
To my surprise I received a reply offering to replace the tank or credit for a future order. I did not expect this because I had not planned on sending the purple tank back. What an incredible happy experience!

Odpowiedź od Threadless
Great customer service
Great customer service from Grace! I received a t-shirt as a gift, and needed a different size. They were happy to send me the correct size, and didn’t ask me to return the other one. Very happy with my experience.

Odpowiedź od Threadless
10/10
Wonderfully kind “no questions asked” support of this customer.

Odpowiedź od Threadless

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Amazing customer service
Ordered a sweater for Christmas and it was too tight, they were super quick to respond and send a larger size at no cost! Amazing customer service, highly recommend!

Odpowiedź od Threadless
Threadless t-shirts have the best quality and designs.
Threadless t-shirts have the best quality and designs. Their shirts tend to spark interesting conversation or stir delight. I also ordered their other products (notebook, pouch, mug) which also have the same level of quality. The high quality of their products doesn't surprise me because of how they run their business. Threadless customer service keeps exceeding my expectations! When I make a mistake or need an exchange, they promptly respond and seem to anticipate my needs. Thank you for being a great company, Threadless!

Odpowiedź od Threadless
Awful
Awful! I ordered and paid for items that never arrived. I emailed Threadless 3 times about my order with no response. I never received my order and did not receive a refund. They do not have a phone number so It's not possible to talk with a representative. Shop somewhere else.

Odpowiedź od Threadless
Service as great as their shirts
Been wearing threadless shirts for over ten years and love their designs and quality.
Recently, I didn’t notice sizing differences between types of shirts and ordered the wrong size. Customer service was very understanding and quick to help me resolve my issue. Super impressed.

Odpowiedź od Threadless
FANTASTIC Customer Service!
I ordered three shirts while on sale for $10 for a coworker that will be joining my family on Christmas. Unfortunately there was an issue with the shipping and I never received the package. While this was not Threadless’s fault, they responded to my email and created a new order for me in less than 48 hours and did not charge extra even though the sale ended. While the order has not yet shipped and I am uncertain if I will receive it on time, they have expedited the shipping in hopes for an arrival prior to Christmas. My customer service experience with them was amazing. I have ordered several times before without any issues and will continue to order from them despite this issue as I know it was not their fault and they did everything to make it right, including giving me a credit (which I won’t use because it’s not their fault).
Love the uniqueness of their designs and quality of their shirt and will remain a happy customer!
Highly recommend!

Odpowiedź od Threadless
Great Customer Service
Overall, the shirts are great. One of the shirts I ordered didn't come out exactly like I imagined, but they easily and quickly replaced it with another color/fit. Great customer service.

Odpowiedź od Threadless
Amazing
Wow! The customers service is amazing! Seriously don’t be afraid to do business with them, they are A1 seller!

Odpowiedź od Threadless
Sizing shock corrected
I went to replace some t-shirts, however the sizing options had changed. I ordered the wrong size based on what I'd ordered previously (5 years ago). I ended up with some very large t-shirts! When I contacted Threadless, they responded quickly and helped me find the correct size. Now they are sending them out! Great customer service!

Odpowiedź od Threadless
Great shirts that fit great and i love…
Great shirts that fit great and i love the variation of designs! And their support/help team is so responsive and helpful. Will order from them over and over again!

Odpowiedź od Threadless
I didn't pay attention that the color…
I didn't pay attention that the color shirt I got was already preshrunk and was not 100% cotton, so the xl was way too big (normally I order xl in the other colors and after washing shrinks just enough). Any ways I emailed stating my issue and they are always so friendly and helpful and ready to make the situation right. I went ahead and reordered new shirt in smaller size so they went ahead and refunded my money. The service is always excellent. I've messed up a time or two with not editing my address because of new address and they helped me with that last year. anywho thank you for your service!!!

Odpowiedź od Threadless
Excellent customer service
Excellent customer service. Easy to get in touch with a real human who does everything they can to make your experience right. Unique products and supporting artists, and the great customer service puts it over the top.

Odpowiedź od Threadless
Fantastic customer service!!!
There was an error where the system forgot about the free shipping, but a customer service employee listed as Desiree helped me out VERY quickly and fixed the issue. She was very polite and professional. I have also purchased shirts and hoodies from them before and they have lasted me quite a while.

Odpowiedź od Threadless
Threadless is consistent and I…
Threadless is consistent and I appreciate that. When I thought there were issues with my order, the customer service response was swift, kind and generous. I couldn't ask for better.

Odpowiedź od Threadless
Love their products and their customer service!
I have been a happy customer of Threadless for years. Their tshirts and hoodies are consistently high quality and the designs are unique and fun. But when I received a product that wasn’t up to their normal standards, I found out just how awesome they really are. They replied to my message promptly and offered a refund or replacement. They were so kind and totally understood my concerns! They even said they would take a look at the product to ensure that the issues I noticed were fixed. This is a great company and I will happily buy more of their products in the future!

Odpowiedź od Threadless
This has been the greatest customer…
This has been the greatest customer service experience I think I have ever had! They have been so helpful and understanding. Along with being very responsive! I would highly recommend shopping with these guys as you won't have to worry about a thing! They will take care of you and make sure you are pleased with your purchase!

Odpowiedź od Threadless
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







