Thomson and holt is the worst company I have ever worked with. Don't throw your money away like me. I paid $700 for an application that was supposed to open my Amazon account and the application was c... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Verry good and fast communication. You get assigned an account manager that will assist you until reinstated. They can handle standard suspensions and will get you reinstated in most cases. Don’t expe... Zobacz więcej
Reakcja na opinię
James and his team knew their stuff, they knew exactly what part of Amazons policy I had broken and how to fix it. Although the process wasn't quick we were reinstated after 4 days. The letter they pr... Zobacz więcej
Reakcja na opinię
Thompson and Holt helped us reverse a related account suspension that was impossible for us to fix. Before reaching out to Simon and Laura we almost gave up after failing so many attempts to appeal. T... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca rozwiązań e-commerce
- również w kategorii:
- Agencja e-commerce
- Agencja konsultingu biznesowego i IT
- Konsultant
- Usługi dla biznesu
- Usługi konsultingowe
O Thompson and Holt
Napisane przez firmę
Established in 2016 Thompson and Holt are Amazon Seller Account Suspended Consultants. We can provide you with bespoke Appeal letters which will get you reinstated within 24 hours.
We can deal with
Section 3 Amazon Suspensions we can help with Drop Shipping Policy Violation
Inauthentic item
Counterfeit item
Multiple Accounts Issues
Listing Policy Violations
Used item sold as new
Valid Tracking Rate (VTR)
Selling prohibited Items
IP infringement (Trademark/Copyright)
Review Manipulation
Order defect rate >1%
Late shipment rate >4%
Pre-fulfilment cancel rate >2.5%
Confirm orders prior to actual shipment of the item
We will assess your Amazon suspension and let you know if we can help, this usually takes one hour to review the information. In most cases we will need to see a copy of the original Amazon suspension email, a copy of your appeal (if you have submitted one already) correspondence to and from the Seller Performance Team as well as the feedback, policy warnings, complaints and any other alerts on your metrics. We do not need your account details nor will we ever ask for them.
Dane kontaktowe
Canal Street, OL15 0HA, Littleborough, Zjednoczone Królestwo
- +44 161 8852 365
- https://www.thompsonandholt.com/
- www.thompsonandholt.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
These were the second company I tried
These were the second company I tried. The first was a supposedly no win no fee company who will not give us money back now. Thompson and Holt were a different class. Reinstated in 4 days.

Odpowiedź od Thompson and Holt
Amazing experience with helping out…
Amazing experience with helping out with my dropshipping violation suspension. Thank you team.

Odpowiedź od Thompson and Holt
Great experience in getting my related…
Great experience in getting my related account reinstated. Lucy dug deep and found the exact issues and we ironed them out. Great work.

Odpowiedź od Thompson and Holt
Amazon suspended my business account…
Amazon suspended my business account because they claimed it was related to another account. I have only ever had one account. After weeks of appeals and getting no where as a last resort I tried an appeal company. I’m glad I did because 2 weeks later my account was reinstated and a file note added to Amazon so this will never happen again.
I would 100% recommend this company to…
I would 100% recommend this company to anyone who has a IP suspension. Not only did they reinstate my account but they also reinstated 2 of my products which had been suspended.

Odpowiedź od Thompson and Holt
Really bad experience with Thompson and…
Really bad experience with Thompson and Holt. The draft response provided was very amateurish containing multiple spelling and grammatical errors. Communication was challenging and they refused to schedule a phone call or meeting to discuss in detail. The service was grossly overstated/misrepresented and the quality was very very low.
Updated: it is completely false that I have been unresponsive. I have been the one pushing the 'case handler' to action. The retraction received from the brand is a partial retraction and the handler has not had an update from them in almost two weeks now. The last update was to resubmit the same info with minor tweaks which was immediately denied. The handler refuses to get on a phone call to strategize on next steps and my account remains suspended. The POA provided was at best a poor template with minor edits and was not accepted nor was the retraction, Any attempt to have a meaningful conversation with the handler is met with a defensive tone and she has not been helpful in any meaningful way. I also emailed leadership with these concerns with zero response. Again, incredibly poor experience with no success of lifting the suspension despite what they would have you think by their response below.

Odpowiedź od Thompson and Holt
It took some time but they helped and…
It took some time but they helped and stayed with us through the process.

Odpowiedź od Thompson and Holt
Really pleased with the service
Really pleased with the service - communication was great and we were up and running in under a week.

Odpowiedź od Thompson and Holt
Thompson and Holt works fast for you
Thompson and Holt works fast for you! They got our account back up on the first try. impressive, thank you
Best regards,
Ak Technology

Odpowiedź od Thompson and Holt
The best
The best. Got my account opened up in 1 week. Laura was excellent and helpful. Worth all the money you pay them.

Odpowiedź od Thompson and Holt
My partner and I used Thompson And Holt…
My partner and I used Thompson And Holt for the first time after they were recommended by a friend. We couldn't be happier with the services that they provided and the level of care and attention that we received. We had a consultation with Simon who took the time to go through all details of the case, and answered all of our questions. We really have to praise Lucy who then gave us ongoing support and the time that she spent on our case was amazing. Would definitely recommend this company and will be coming back should we ever need this type of service with Amazon again.

Odpowiedź od Thompson and Holt
Laura was so helpful throughout the…
Laura was so helpful throughout the whole process, she answered all of our questions and was available whenever we needed more information or guidance.
This experience made everything go very smoothly with the step by step breakdown of what we needed to do at each stage, regular updates of where things were at and what we were waiting for next.

Odpowiedź od Thompson and Holt
Thank you for making me feel well…
Thank you for making me feel well again. The pain of a suspension is horrendous and caused a lot of sleepless nights. Now I can sleep again after the help of Holly.

Odpowiedź od Thompson and Holt
Our Amazon account had been locked for months
Our account had been locked for months. It took one chat with the guys, one action plan for Amazon and the account was up again. Great support, very quick response. Believe us, they know what they are doing. Highly recommended!

Odpowiedź od Thompson and Holt
Laura spent a long time on my appeal
Laura spent a long time on my appeal. There was lots of delays and lack of commitment from myself due to other work going on, Laura stayed committed and always provided an appeal when required.
1-year later we got our account reactivated, I genuinely thought it was a lost cause and Amazon would not reinstate us but Laura got it in the end.
I can't thank her enough.
I nearly paid a guy Chris McCabe £3200+vat to get this account back up and these guys done it for WAY under this price.

Odpowiedź od Thompson and Holt
Total Scam
This company advertises services that they are not able to follow through with. The Amazon appeal they wrote was quickly rejected by Amazon. Amazon said the appeal they wrote was "invalid".
Once I realized they were completely incompetent, I asked for my money back. They refused. Take your money elsewhere. They are a total scam.

Odpowiedź od Thompson and Holt
Thank you for your help Laura
Thank you for your help Laura
Very responsive, and managed to get my account reinstated quickly and professionally. Wouldn't hesitate to recommend.

Odpowiedź od Thompson and Holt
A breath of fresh air
That is how I would describe Thompson and Holt.
Very helpful
Very understanding
Very friendly
Very professional
They helped reactivate my seller account when I needed help the most.

Odpowiedź od Thompson and Holt
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







