Thomas Bradley Legal Recenzje 

374
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Communication from Thomas Bradley was very good prior to home visit. Derek Hatton who was very professional and friendly. He provided clear information of all available options and aided us to make... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Alan Holmes came to take our details, bang on time, explained every thing very quickly extremely politely and professionally, what an asset to your team.. felt comfortable with his explanations and se... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I cancelled a no. of times but they were always helpful. They came to my home which was very convenient. However I don't find it easy to have strangers visiting. Stephen Bradley's easy- going but pr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Free service through Octopus so was dubious and expecting hard sell of other products, this was not the case. Derek came to my home and went through writing my Will with no pressure when making me aw... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi prawne

Napisane przez firmę

We believe that every decision you make, whether it’s writing a will, buying a home, planning for retirement, or protecting your assets, has the potential to shape your future. We listen to not only what you need, but what you want. We will provide you with clear guidance, supporting you every step of the way.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

374 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(374)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 178

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Oceniono na 5 z 5

Great friendly and professional advice

Great friendly and professional advice. Phil explained the details in a very clear and concise manner that helped us understand and relax.

17 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thanks so much for sharing your experience with Phil

Oceniono na 5 z 5

Easy and simple

Great information from Adam and simple process feeling better prepared for future.

13 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for your kind feedback. We’re pleased to hear that Adam provided clear information and made the process straightforward, helping you feel better prepared for the future. We’ll be sure to pass your comments on to him.

Oceniono na 5 z 5

Every thing as described

Every thing as described, perfect and straightforward, thank you

12 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for the great review

Oceniono na 5 z 5

Stephen Bradley arrived punctually

Stephen Bradley arrived punctually, smartly turned out and very personable. He was clear and concise with the information required. I felt he was not overly pushy when making any decisions.
Will was done totally free of charge and given important estate planning advice. Overall a good experience. Hopefully all will go to fruition. Thank you .

11 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for taking the time to share your experience. We’re delighted to hear that Stephen was punctual, professional, and clear in his advice, and that you felt comfortable and supported throughout the process.
We’re pleased you found the estate planning guidance helpful, and we hope everything progresses smoothly for you. Thank you again for your kind feedback.

Oceniono na 1 z 5

DO NOT USE THIS COMPANY

This company are useless and I'm beginning to think they are running a scam. I sent for a free will and ended up paying nearly £2000 in September 2025 and iv still not got the will. They have never once been in contact with me I have had to ring them each time and I'm no further forward. Dave who came out to advice us and promised to keep in touch won't even answer phone calls iv made to him so iv had to ring the office numerous times and still had nothing back from them. I certainly would not recommend them it's obviously a scam and my family and I will be telling everyone we can to not trust this company. Obviously a SCAM.

1 września 2025
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

We’re sorry to read about your experience. This is not the level of service we aim to provide.
We would welcome the opportunity to review the issues you have raised and look into the matter properly. We have requested further information from you to help support a resolution.

Oceniono na 5 z 5

Dave Jandhu came to see us and drew up…

Dave Jandhu came to see us and drew up our wills . We were sent draft copies there were a few amendments needed and Dave came back in person to rectify these went through everything again to make sure everything was correct , nothing was too much trouble .

9 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for taking the time to share your experience with Dave, I will make sure your comments are passed along

Oceniono na 5 z 5

Dave Jandu came to see me regarding…

Dave Jandu came to see me regarding making a will. I sadly lost my partner of 29 years last year and things were not quite straight forward as we had never married. Dave took his time to understand my whole situation before explaining in a very clear manner as how best to proceed. He made me feel very relaxed and did not proceed until i fully understood everything and was ready. Highly revommend Dave Jandu and Thomas Bradley.

9 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you so much for taking the time to share your experience. We’re sorry for your loss and are pleased to hear that Dave took the time to understand your situation and explain everything clearly and sensitively.
We’ll be sure to pass your kind comments on to Dave, and thank you for recommending both him and Thomas Bradley.

Oceniono na 5 z 5

Will and poa

Had a will an and poa done , Ewan walked us through everything- great service

7 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for the 5 star review

Oceniono na 1 z 5

I started a free will in October 2025…

I started a free will in October 2025 with a visit to take my details. I then heard nothing till mid January 2026 when the first draft was sent to me by email. After several changes, additions and corrections a new will was drafted and emailed to me on 1st of February. I returned the will duly signed and witnessed on 9th February and after phone calls 18th and 26th February 2026 and emails sent; I received the signed will 6th March for my retention. From start to finish it took 4 1/2 months (19 weeks) which I consider far too long for a rather straightforward will

6 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for taking the time to share your experience. We’re sorry that the overall timescale did not meet your expectations.
While we’re pleased to note that your Will was ultimately completed and returned, we acknowledge your concern regarding the length of time taken and will ensure your feedback is shared internally.

Oceniono na 1 z 5

We had a Will writing consultancy which…

We had a Will writing consultancy which was very thorough but in the end we decided we couldn’t afford the £2500 fee to use their services at the moment. We exercised our cooling off period and asked for a refund on the £500 initial deposit and nearly a month later we still haven’t received it x

9 lutego 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for taking the time to leave your feedback. We are sorry to hear that you feel disappointed with your experience.
We would like to clarify that we have previously requested additional information required to enable us to progress and fully support you; however, this information has not yet been received, which has prevented us from moving matters forward.
Please contact our Client Care team directly so we can review your case as a priority. You can reach us on 0330 390 9200 or via email at clientcare@thomasbradleylegal.co.uk.

Oceniono na 5 z 5

It was very informative and worth while

It was very informative and did not take very long at all. July Booth who was helping me was very knowledgeable and answered my questions clearly. I recommend this service

4 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thanks for the great feedback for Julie

Oceniono na 1 z 5

DON’T GO ANYWHERE NEAR THIS COMPANY!!

DON’T GO ANYWHERE NEAR THIS COMPANY!!!

They are complete fraudsters!!! You will pay for a service that is never fulfilled. When you then chase they will pass you around the departments to try avoid actually doing any work.

Trust me when I say this, it’s the worst company you could trust with such an important subject. Go elsewhere and do the research beforehand.

2 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for taking the time to leave your feedback. We are sorry to hear that you feel disappointed with your experience.
We would like to clarify that we have previously requested additional information required to enable us to progress and fully support you; however, this information has not yet been received, which has prevented us from moving matters forward.
We are very keen to assist and resolve any outstanding concerns. We would therefore encourage you to contact our Client Care team directly so we can review your case as a priority. You can reach us on 0330 390 9200 or via email at clientcare@thomasbradleylegal.co.uk.
We take all feedback seriously and remain committed to assisting our clients wherever possible

Oceniono na 1 z 5

Not a free will service

Do NOT use this service. The quality of the service is poor, they make arrangements to visit and then dont turn up. Then they call after missing the appointment to book another one. We agree on time and then they keep messaging or emailing randomly that appointment is cancelled. Finally a day before they call and tell that tomorrow someone will come. Then they say that the will writing service is not free(They have a tie up with my employer to give for free but still). They say it is free only for above 50yrs old and charge is 145gbp plus vat. This they could have told right at the time of taking details over call, why waste time.
As others have said, avoid at all costs.

26 lutego 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for sharing your experience and feedback,
We do offer a free will service where eligibility criteria apply. If a client’s requirements extend beyond a simple will, additional costs may apply, We’re sorry if this was not communicated clearly in your case.
We also regret the inconvenience caused by the appointment issues you’ve described. Your comments will be shared with the relevant teams for review and training purposes to help improve our service going forward.

Oceniono na 5 z 5

Dave Jandu came to help me decide…

Dave Jandu came to help me decide what to do next after losing my husband, meaning a will,
Powers of attorney and trust. he has explained very clearly , without pressure and using long difficult words , he made complete sense to me on what to do next ,. I am completely happy with the outcome and would highly recommend him and Thomas Bradley ,thankyou very much .

26 lutego 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for your kind words—Dave truly appreciates your recommendation and is pleased he could support you clearly and without pressure during such an important time

Oceniono na 5 z 5

Very knowledgeable man I met

Very knowledgeable man I met. Dave Jandu explained everything to me and answered all my questions I have asked and went deeper and deeper with all the explanation. I will highly recommend Dave Jandu to other people and can ask any questions about will, power of attorney and trust. You get the good answer

23 lutego 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thanks for sharing your experience with Dave, I will be sure to pass your comments along

Oceniono na 5 z 5

Great service

I had a fantastic experience with Thomas Bradley & Co from start to finish. The team were professional, responsive, and genuinely committed to making the process as smooth as possible.

A special thank you to Lisa, who went above and beyond throughout she was always available to answer questions, kept me updated at every stage, and made what can often be a stressful experience feel straightforward and well managed.

I wouldn’t hesitate to recommend Thomas Bradley & Co to anyone looking to buy or sell. Excellent service all around!

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that your experience with Thomas Bradley & Co was smooth and well managed from start to finish.
Lisa will be thrilled to receive your kind comments — we’ll be sure to pass them on to her. It’s great to know her support, communication, and commitment made the process feel straightforward for you.
Thank you again for your recommendation and trust in our team

Oceniono na 1 z 5

Diabolical customer service

My initial contact with Thomas Bradley & Co back in OCTOBER 2024 was very impressive when I started to arrange a Lifetime Trust. I have now paid the full amount of £6000 for the trust but still don't have it and more distressing is that now they don't even return my calls as promised or reply to any of my many emails. I have requested a full refund of my £6000 but they have also ignored this request. I am now liaising with Citizens Advice to acquire my money back as I have lost all trust in dealing with TB & Co even if they we're to now respond to me.

20 lutego 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for taking the time to leave your feedback. We are sorry to hear that you feel disappointed with your experience.
We would like to clarify that we have previously requested additional information required to enable us to progress and fully support you; however, this information has not yet been received, which has prevented us from moving matters forward.
We are very keen to assist and resolve any outstanding concerns. We would therefore encourage you to contact our Client Care team directly so we can review your case as a priority. You can reach us on 0330 390 9200 or via email at clientcare@thomasbradleylegal.co.uk.
We take all feedback seriously and remain committed to assisting our clients wherever possible

Oceniono na 1 z 5

If you want to burn money - use these guys

Edited and updated; I called as suggested and was told to write an email. Again. That was a month ago. Still no response.

Spent a few thousand pounds on additional services after using a 'free' will service recommended by my employer. This was 9 months ago and I have received nothing. They ignore emails and, as far as I have seen, have not done any work in months as I am yet to sign anything that is correct. I expect there will be a response to this public complaint simply because it’s public, and if they do, it will be the first time I've heard from them since October 2025. Avoid at all costs. I just want my money back.

28 czerwca 2025
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for taking the time to bring this to our attention. We are truly disappointed to hear about your experience - this is not the standard of service that we pride aim to provide for our clients. We invite the opportunity to resolve this issue, please contact our team at 0330 390 9200.

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