Thomas Bradley Legal Recenzje 

374
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Communication from Thomas Bradley was very good prior to home visit. Derek Hatton who was very professional and friendly. He provided clear information of all available options and aided us to make... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Alan Holmes came to take our details, bang on time, explained every thing very quickly extremely politely and professionally, what an asset to your team.. felt comfortable with his explanations and se... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I cancelled a no. of times but they were always helpful. They came to my home which was very convenient. However I don't find it easy to have strangers visiting. Stephen Bradley's easy- going but pr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Free service through Octopus so was dubious and expecting hard sell of other products, this was not the case. Derek came to my home and went through writing my Will with no pressure when making me aw... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi prawne

Napisane przez firmę

We believe that every decision you make, whether it’s writing a will, buying a home, planning for retirement, or protecting your assets, has the potential to shape your future. We listen to not only what you need, but what you want. We will provide you with clear guidance, supporting you every step of the way.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

374 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(374)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 178

Napisz recenzję
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Oceniono na 5 z 5

What a fantastic man i had the…

What a fantastic man i had the privilege of meeting today,made me feel very comfortable and took time to break every component down for me .Nothing was too much trouble humble without fault.
I have learnt so much today and went with a policy that works for me .
He loves ❤️ his work and is passionate about the client having peace of mind ,which matters so very much when your life term decisions must be SECURE .
If there was a 10/10 I woud rate DAVE JANDU a 11
Suzette Harris
Holistic therapist

22 kwietnia 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you so much for your kind words. We’re delighted to hear you felt comfortable and well supported. Dave will be thrilled to receive your feedback — we’ll be sure to pass it on to him

Oceniono na 1 z 5

This is an awful company

This is an awful company. I signed up for a will and putting my house in trust. The will was 2 pages (give all equally to my siblings - nothing more) after 5 months I still hadnt recieved anything more than a test document to accept or amend. I had to cause a fuss to get anywhere.

Never! Never! Never use this company. if I could give less than 1 star I would

22 kwietnia 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

We’re sorry to hear of your frustration. As confirmed during our recent telephone conversation, your documents have now been completed and posted to you.
If you require any further information once received, please do contact us and we will be happy to assist

Oceniono na 1 z 5

Bradley B S

Wish i had researched this better the following is in form of a letter of complaint just to show how bad this company is

I am writing to formally complain about the significant delays and poor service I have experienced regarding my will and Power of Attorney, which I arranged through your company nearly a year ago via the free will service.

At the outset, I met with a salesperson rather than a qualified solicitor and subsequently paid a substantial fee for both services. Despite this, I have yet to receive any completed documentation.

After making several complaints, I eventually received correspondence from your company. However, this contained incorrect information, despite the fact that all details had been accurately provided during my initial consultation. I was then given only seven days to review and return these documents—after already waiting nearly eight months.

I promptly returned the corrected information. It has now been almost four additional months, and I am still no further forward.

Furthermore, when I initially followed up on the delay, I was incorrectly informed that I had an outstanding balance. I responded to confirm that all payments had been made in full and asked that your accounts be checked accordingly.

During a telephone call with your office, I was told that clients qualifying for free wills were being prioritised. While I understand the need to manage workloads, this does not justify the prolonged delay and lack of progress in my case—particularly given that I have paid for these services.

As it now stands, in April 2026, I am still waiting for any resolution.

I would appreciate an immediate update on the status of my will and Power of Attorney, along with a clear timeline for completion. If this matter is not resolved promptly, I will have no option but to escalate my complaint further.

2 czerwca 2025
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

We’re sorry to read about your concerns. We have since sent you an update via email with the current status of your documents.
Should you require any further information or clarification, please don’t hesitate to contact us and we’ll be happy to assist.

Oceniono na 5 z 5

Never thougt of doing a will at home…

⁹Never thougt of doing a will at home and can highly recommend anyone to do so. Such a simple undertaking and peace of mind for me knowing there is nothing for family to worry about
I must express how very happy I was to welcome Alan Holmes into my home such a lovely understanding man
Throughly understood what I wanted without any pushy after sales
Great work and thank you

17 kwietnia 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

What a lovely review about Adam — thank you so much for taking the time to share your positive experience. I’ll be sure to pass your kind comments on to him.

Oceniono na 4 z 5

Alan Holmes was superb

Alan Holmes was superb, he offered clear explanations throughout the process. I am now happy to have a will which provides security for my family in the event of my death.
Very genuine guy.

16 kwietnia 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thanks for the positive review on Adam, I will ensure he receives your feedback.

Oceniono na 1 z 5

Absolutely appalling service to date

Absolutely appalling service to date, avoid at all costs. I have made numerous calls and emails to this company since early February 2026 in an effort to obtain a mandate form to release my late neighbour's Will, for which I am executor.
To date, I have not received the form, nor have my calls been returned or my emails responded to when requested, let alone as a courtesy. I can only hope my late neighbour did not pay for this excuse of a service.
A formal written complaint to the company was not acknowledged or responded to. My complaint has now been escalated to the Scottish Legal Complaints Commission and Society of Will Writers and will be taken further as required.

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

We’re sorry to hear of your experience. We would welcome the opportunity to review the matter and respond appropriately.
Please contact our client care team at clientcare@thomasbradleylegal.co.uk. Please use TP as the subject header so I can easily identify you. Many Thanks Kelly

Oceniono na 5 z 5

Adam was great very efficient and kept…

Adam was great very efficient and kept us right with everything, great service thank you, I would highly recommend 😀

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thanks for the positive review on Adam, I will ensure he receives your feedback.

Oceniono na 5 z 5

Adam came to my house for a home visit…

Adam came to my house for a home visit in regards to writing a will.
The process was very quick and efficient.
He explaing everything in a very clear and professional manner.
Highly recommended.

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for leaving Adam such a lovely review, we are happy to hear you had a great experience.

Oceniono na 5 z 5

Alan Holmes came to see me to advise…

Alan Holmes came to see me to advise about wills and lasting power of attorney.

He made the whole process easy, straightforward and painless.

Thank you.

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for your kind feedback. We’re pleased to hear that Alan made the process clear and straightforward for you. We’ll be sure to pass your thanks on to him.

Oceniono na 1 z 5

I have started a family trust in May…

I have started a family trust in May 2025,I have paid nearly £6000, it still not set-up today. Names were spelled wrong numerous times, I had to pay my own postage to sent the corrected paperwork I have spent time on phone call, sending emails, officially complained. No one is taking any notice . Totally useless, unprofessional and disgusting company, I don't what to do next, how do I get anywhere with this company, I have lost so much money

13 kwietnia 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for your review. We’ve confirmed via email that everything is now complete and we’re currently awaiting an update from HMRC. If you need anything further in the meantime, please don’t hesitate to contact us.

Oceniono na 5 z 5

Alan Holmes came out to see us today…

Alan Holmes came out to see us today and talked us through doing our will. He was very informative and talked us through everything. Very friendly and honest guy
I would definitely recommend him

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for the lovely review and for sharing your experience with Alan, I will ensure your comments are passed along.

Oceniono na 5 z 5

Good service and pleased I now have a…

Good service and pleased I now have a will. I will be doing my power of etterney as well. good service and have recomended to my neighbour.

17 lutego 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for your kind feedback. We’re pleased to hear you’re happy with the service and that you now have your will in place. We’ll be happy to assist you with your Power of Attorney when you’re ready, and we really appreciate your recommendation to your neighbour.

Oceniono na 5 z 5

Very happy.. Will & Power of Attorney.

I have been meaning to get my Will & Power of attorney for a while now but I am happy to have it sorted. Very happy with the service so far, advisor came to my home, I felt at ease and was happy with the price.

12 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for your feedback. We’re really pleased to hear that you felt comfortable throughout the process and that having your Will and Power of Attorney arranged has given you peace of mind. It’s great to know the home visit and pricing worked well for you, and we appreciate you taking the time to share your experience.

Oceniono na 5 z 5

Adam was extremely helpful and…

Adam was extremely helpful and understanding and answered all our concerns and dealt with things for us in a professional manner

31 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for leaving Adam such a lovely review, we are happy to hear you had a great experience.

Oceniono na 5 z 5

Will

Dave Newby was really professional gave great advice. I was really anxious but he came out to my house and really reassured me and put me at ease
Thanks for all your advice would definitley recommend.

27 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for your lovely feedback

Oceniono na 1 z 5

Never been so disappointed…

Update. Last week Friday I spoke to a man who promised to phone me back on Monday, which he did. I was told i would have my documents by that Friday. It is now almost a whole week and again nothing.

Never have i ever been so disappointed in a company. I paid thomas Bradley £4995 on 24 April 2024 to register a trust for me. Since then I have phoned, sent emails, left messages and never received a reply. I have even tried contacting the practice manager but those in charge are protected by the receptionist.

26 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

We’re sorry to read about your concerns and understand how disappointing this situation must feel. We have reached out to you directly to confirm that your matter will completed by the end if the week,
If you require any further information or clarification, please do contact us and we will be happy to assist.

Oceniono na 4 z 5

Phil was very friendly and helpful

Phil was very friendly and comprehensive in his explanation of the different options for my will. He took his time to explain all considerations for my will.

18 marca 2026
Opinia niezależna
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Odpowiedź od Thomas Bradley Legal

Thank you for the great feedback

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