Would highly recommend, the product came very well packaged to protect it. The product was lovely and very well received by the person receiving it as a leaving gift.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had an extremely last minute request for a number of Terrariums to be used as part of an event at Cop26. The team went above and beyond to fulfill the order at very short notice and we cannot thank... Zobacz więcej
Wasn't sure if this would make delivery in one piece but nicely surprised by the way it was packaged most carefully as it took a while to completely unpack. Not in at time of delivery but left in s... Zobacz więcej
Absolutely amazing! Ann-Marie, Lucy and their team put together the most beautiful Terrarium I could have asked for. It’s vibrate, modern and most importantly healthy. If your looking for an alternati... Zobacz więcej
Informacje dotyczące firmy
- Dostawca drzewek bonsai
- również w kategorii:
- Giełda kwiatowa
- Kwiaciarnia
Napisane przez firmę
A passion for indoor plants and using them to bring any space to life is at the heart of everything we do; from personally picking the most gorgeous plants, glass containers to hand-crafting our stunning terrariums. Our patented technology means we’re the only supplier of fully assembled terrariums.
Dane kontaktowe
Zjednoczone Królestwo
- info@theurbanbotanist.co.uk
- www.theurbanbotanist.co.uk
4,9
Doskonała
388 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The item was not worth the price that…
The item was not worth the price that was paid . I was disappointed when I saw it in person
14 stycznia 2025
Odpowiedź od The Urban Botanist
Thank you for sharing your feedback. We're truly sorry to hear that you felt the terrarium didn't meet your expectations or represent good value for the price paid. We put a lot of care into selecting and presenting our products, and it’s disappointing to know that your experience fell short of that standard.
We take customer feedback very seriously as it helps us identify areas where we can improve. If you have any additional details you'd like to share or if there's any way we can address your concerns further, please feel free to reach out to us. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.
Navigating Parcel Delivery
I was surprised at the level of packing of my terrarium. However it was obviously born of experience as the plants were in perfect condition. Well done!
6 stycznia 2025
Odpowiedź od The Urban Botanist
Thank you! We put a lot of care into our packaging to make sure your terrarium arrives in perfect condition. Glad to hear it reached you safely—enjoy your new greenery! 🌿😊
Odpowiedź od The Urban Botanist
Thank you for your review! We're glad you found DIY terrarium kit great value and easy to assemble. Hope you enjoy your new creation!
Great Service & Lovely Terrarium
Lovely Terrarium, pre-planted with healthy plants in pretty colours. It was a birthday gift for my husband, delivered promptly and very well packaged. It's now been some months since delivery, and it's still beautiful and thriving...he loves it!
24 października 2024
Odpowiedź od The Urban Botanist
Thank you for your wonderful review! We're so happy to hear that the terrarium made a perfect birthday gift and that it's still thriving months later. Wishing you and your husband many more moments of green joy! 🌿🎁😊
Absolutely stunning
Absolutely stunning, excellent quality very well packaged and quick delivery. Can’t ask for more than that. Thank you.
29 listopada 2024
Odpowiedź od The Urban Botanist
Thank you so much for your kind words! We're thrilled that you're happy with the Westminster terrarium. It's our largest and most premium piece, so we're glad it arrived safely and met your expectations. Enjoy your stunning new centerpiece!
Odpowiedź od The Urban Botanist
Thank you for your lovely feedback! We're so glad you’re happy with your Monument Ficus terrarium and its presentation. Enjoy your new greenery!
Lovely
Quick delivery , very well packed .. I’ve given it some air and light as wasn’t sure if it would keep til Christmas as it’s a gift
3 grudnia 2024
Odpowiedź od The Urban Botanist
Thank you for your review! We're glad your Greenwich Bonsai terrarium arrived safely and well-packed. We hope it made a wonderful gift and that it's thriving! 🎁🌿😊
Odpowiedź od The Urban Botanist
Great to hear! We're so glad you're happy with your Queensway terrarium. Hope it's thriving and bringing you lots of joy!
Odpowiedź od The Urban Botanist
Thank you for your kind words! We're delighted that you had a great experience and love your Marble Arch Bonsai terrarium. Enjoy your little green oasis!
Great condition for delivery
Plants arrived in great condition and with careful packaging.
28 listopada 2024
Odpowiedź od The Urban Botanist
Thank you for your review! We're glad to hear your Parlour Palm arrived safely and in great condition. Wishing you happy growing! 🌿
Lovely product on the whole but big…
Lovely product on the whole but big flaw in the glass
27 listopada 2024
Odpowiedź od The Urban Botanist
We’re glad you liked the product! Small imperfections in the glass can sometimes occur due to the traditional hand-blown manufacturing process. These natural variations make each terrarium unique, but we understand they might not be for everyone. We appreciate your feedback!
Odpowiedź od The Urban Botanist
Dear Wares of Knutsford,
We appreciate your feedback, but we must respectfully point out that your review contains incorrect and misleading information regarding The Urban Botanist.
To clarify, the The Urban Botanist brand was acquired by new ownership on 31 May 2023, following the liquidation of its previous owner, Terrarium UK Ltd. The liquidation process began on 10 February 2023, and from that date, all liabilities and debts became the responsibility of the appointed liquidator, Cowgills.
It is important to note that under the new ownership, we did not assume any liabilities, debts, or obligations from the previous owner. We acquired only the brand and its intellectual property. Therefore, any transactions made by the previous owners during or after the liquidation process were not authorised and would constitute a breach of insolvency law.
Your claim that we purchased goods from your company a year ago is factually incorrect. We have had no dealings with Wares of Knutsford, nor has anyone from your company contacted us in the past year regarding this matter. We strongly recommend that you contact the appointed liquidator, Cowgills, to resolve any claims for unpaid invoices. You can find more information about the liquidation process here:
Find Filing History for Terrarium UK Ltd (Company No. 08646969)
We kindly ask that you revise or remove this review, as it unfairly damages the reputation of The Urban Botanist under its current ownership. Should you have any further questions, please feel free to contact us directly.
Kind regards,
The Urban Botanist Team
Odpowiedź od The Urban Botanist
Thank you for your kind words! We're glad you had a great experience with our service and speedy delivery. Enjoy your purchase!
Odpowiedź od The Urban Botanist
Thank you for your review! We're so glad to hear you're still happy with your Swiss Cottage terrarium. Hope it's thriving and bringing you joy!🌿😊
Excellent product and service
The terranium arrived within 3 days and was as described and very well packaged. The lights in the cork lid show it off beautifully.
30 października 2024
The recipient was very pleased with the…
The recipient was very pleased with the gift.
2 października 2024
All good
All good, product perfect and as described; delivery efficient and on time.
11 września 2024
Doświadczenie Trustpilot
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