The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response o... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I can't speak highly enough of this company! The whole loan process from beginning to end was a great experience. Everything was very straight forward, and the loan completed amazingly quick! Unf... Zobacz więcej
I have recently had a loan from them, they had no problem in rearranging my instalments after an unexpected expense occurred for me over this festive period. They replied very quickly and resolved my... Zobacz więcej
I have been lending for some time now and have issued over 300 Loans. Whilst this is a higher risk investment, as clearly explained on the website, I think the product is easy to get your head a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.
Dane kontaktowe
Zjednoczone Królestwo
- support@themoneyplatformsupport.zendesk.com
- www.themoneyplatform.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Your website is rubbish try and put a…
Your website is rubbish try and put a decent simplified 1 in place

Odpowiedź od The Money Platform
Excellent Customer Service
Excellent Customer Service! I was surprised how fast my queries were responded to via email. The process has been smooth. Thank you for your service.
Quick and simple no hidden charges
After having issues with debt from being young and stupid. I was nervous at being able to get my first loan in many years. Even know it was a small loan the process was very quick and simple I even had my last repayment delayed by a month due to car issues. Again very simple and quick process and this had no effect on my credit score. I will use them again and recommend to friends and family
Thank you for being so understanding in…
Thank you for being so understanding in these difficult times I really appreciate the help that you have provided thank you
Honestly the easiest and most simple…
Honestly the easiest and most simple process, I got declined by so many people due to my credit score all because stupid mistakes I made when I was younger I have the money to pay it back and that’s what is annoying. The money platform helped me so much I needed the money for a funeral and I cant thank them enough thank you so much
Helpful and understanding
I have had a great experience with The Money Platform, because recently my health has taken a bit of a hit which affected my pay. I found that I could not pay this months installment and The Money Platform helped me move my installment date to the next month without an additional charge or it affecting my credit. I really appreciated there help and understanding.
Amazing customer service
Amazing customer service. Great help offered if you struggle to make a payment.
SUPPORT REQUIRED
Team - could someone reach out. I used a 3rd party site which gave me a pre-approved guarantee of a loan. I was then transferred to your site and filled out an almost entirely new form despite being pre-approved. This was over 3 days ago. After being 'approved' your then requested my ID. I have sent this twice - both occassions I get an immediate decline. Stating my in date passport and / or drivers licence are not acceptable. I've contacted you by your web form [TWICE - no response] and I have been ringing your UK support number [during your customer service working hours] only to get a recorded message stating there are no agents and an immediate disconnection. This is not a good start,.
Update. I have now been able to speak to the team. The gentleman was friendly. However, getting through is not easy. It does tend to immediately disconnect, or, you get put in a hold, only for the system to then say, there are still no agents and it disconnects. The 'proof of ID system' is really challenging. I've uploaded ID 5 times now and eventually they accepted my original [passport] 3 days later after saving it in numerous formats and then re-issuing it in a format that their 'payment provider' prefers.

Odpowiedź od The Money Platform
Thank you for all your help today was…
Thank you for all your help today was much appreciated you are stars
The Money Platform has been great from…
The Money Platform has been great from the beginning and everything was straight forward, stress free. Thank you TMP team.
You are the best.
GREAT SERVICE
I find TMP extremely efficient, fast, fair and friendly. I would highly recommend them.
Really seamless and uncomplicated…
Really seamless and uncomplicated process which helped me out in a great time of need, now, more importantly, they have co operated promptly with an important request of my & alleviated one less worry, of which i have many at the moment! As long as you are truthful & upfront, these guys will treat you firmly but fair, exceptional!
Very courteous representative
Very courteous representative, solved my issue quickly.
Kaushik Venkatasubramaniyan
Always helpful and accommodating
Always helpful and accommodating. Great service
money platform team is the saviour
Dear money platform team
There are no words I can mention .I request a loan for my urgent situation.where I couldn't get help from anyone .money platform was the team which saved me that day within an 1 hour I received the funds.no much of paper work.grateful. high standards of work and efficiency was top most thank once again for the help .I will look forward always and choose this money platform I highly recommend.
Thank you
From Sidney
During a difficult time for me this…
During a difficult time for me this month, they have really supported me with my payments and I can’t be anymore thankful, loan was easy to access . Really recommend
The team were very accommodating and…
The team were very accommodating and flexible in helping me out. Thankyou.
My Erroneous review!!
I recently wrote a very damming review about the money platform which was erroneous, my details apparently where passed to them by CHOOSE WISELY, presumably all the unwanted attention was from them passing my details around NOT the money platform.

Odpowiedź od The Money Platform
Feel supportive with their team
Easy application
Money transfer after 24 hours or less from my case
Smooth communicate
Reasonable repayments
Thank you for financial support at the end i feel at ease
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







