Homelike Recenzje 

2539
Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Irrelevant to write a review so late I suppose, however I faced fraudulent activity from this company. It resulted in a loss of 5k British pounds with no ownership being taken by the company. After 8... Zobacz więcej

Oceniono na 5 z 5

Ich bedanke mich recht herzlich für den hervorragenden Service! Wir mussten unsere MasterCard sperren lassen, so dass es uns nicht möglich war, hierrüber die Miete fristgerecht zu überweisen. Frau Li... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Die Abwicklung über Homelike ging wirklich einfach und der erste Kontakt zum Vermieter folgte unmittelbar danach. Die gemietete Wohnung ist für einen Kollegen und er hat sie als "sehr gut" bezeichnet.... Zobacz więcej

Oceniono na 5 z 5

Ich bin auf neueste begeistert, in dieser Lokation einen Monat logieren zu dürfen. Die zentrale Lage als erstes. Dann die Möglichkeiten der Mülltrennung in einem Raum, der zugänglich ist mit der Sch... Zobacz więcej

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Informacje dotyczące firmy

  1. Apartamenty wczasowe
  2. Agencja pośrednictwa w wynajmie nieruchomości

Napisane przez firmę

Homelike is Europe's leading online platform for furnished apartments of 30 days or more helping travellers find a home away from home wherever they are in Europe and the US.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(2539)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Booking with Homelike

Mr. Max Wichmann was fantastic. Smooth transaction, replies on time.

21 lutego 2025
Opinia niezależna
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Odpowiedź od Homelike

Vielen Dank für Ihre positive Bewertung! Es freut uns zu hören, dass Sie eine sehr gute Buchungserfahrung und Kommunikation mit Max hatten.

Oceniono na 1 z 5

House in Malaga on the ground floor

We rented a ground floor apartment through the homelike organisation in Spain (UBK-104780) from December 2024 up to and including January 2025. After arrival we first had to go up a long way because the house was halfway up a mountain and then another 30 steps without anything to hold on to, so my wife fell and then had to walk with crutches for about 6 weeks, moreover, a neighbouring house next to the house was completely renovated that lasted until the day that we, went home a little earlier than planned. (The noise did not stop) The house we rented had many defects, doors that did not close, all kinds of defects in the tiny kitchen. The promised swimming pool remained firmly locked despite 23 degrees. We asked for a contribution to the costs, but it was not considered necessary. It was a big disappointment; we give advice to skip this house.

23 stycznia 2025
Opinia niezależna
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Odpowiedź od Homelike

Thank you for sharing your experience. We’re very sorry to hear that the apartment did not meet your expectations and that your stay was impacted by these issues. While Homelike strives to provide clear and accurate property listings, we understand how frustrating it must have been to encounter these challenges. We will follow up with the property owner regarding the concerns raised to ensure better transparency for future guests. We appreciate your feedback and will use it to improve our service.

Oceniono na 1 z 5

NOT RECOMMENDED AT ALL

NOT RECOMMENDED AT ALL
They provided me the wrong information and now I have to pay €620 extra for one wrong information they provided me and they could not do anything about this.
I asked them to cancel and they said if they cancelled they would not refund me for THEIR MISTAKE.

I’ve already worked with customer service teams and one a customer service team THE COMPANY ASSUME THE MISTAKE, instead of blaming the customer for a wrong information that the customer service team provided. It’s the first time I see this and it was the worse experience ever!
I do not recommend to anyone

14 lutego 2025
Opinia niezależna
Logo Homelike

Odpowiedź od Homelike

We’re very sorry to hear about your experience and truly regret any misunderstanding that may have occurred. Providing accurate information and ensuring a smooth process for our customers is our top priority, and we apologize if this was not the case in your situation.

Your feedback is valuable to us, and we appreciate the chance to improve our services.

Oceniono na 5 z 5

Fantastic Apartment

Very easy to book the apartment and quick response. Second time using Homelike, and I was happy both times.

7 lutego 2025
Opinia niezależna
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Odpowiedź od Homelike

Thank you for your positive review! we’re happy to hear about your positive experiences and we’re looking forward to helping you in your future housing needs.

Oceniono na 4 z 5

Brasilianisch, stylish und cool

Tolles Hotel, modern, freundlich und stylish eingerichtete Zimmer, total angenehmes Ambiente, komplikationsloser Check in, nette Mitarbeiter.

18 lutego 2025
Opinia niezależna
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Odpowiedź od Homelike

Vielen Dank für Ihre positive Bewertung! Wir freuen uns, von Ihrer positiven Erfahrung zu hören.

Oceniono na 1 z 5

SCAM!!! Do Not Pay In Advance.

This company convinces you to enter your payment details as they say it increases your chances of securing your desired apartment by 56%. The site says that the monthly rental will ONLY be taken from your account if the landlord agrees to take you on as a tenant. I stupidly followed their advice and within a nanosecond of entering my debit card details €3800 was taken from my bank account. The company’s WhatsApp helpline is not being monitored and I have not only currently lost the ability to book somewhere else (because this scam company has taken all my money) but I have no idea if the landlord has agreed to my rental. So, I am now penniless and homeless because of this rotten company. I feel like I’ve been scammed out of nearly €4000 and I am going to report this matter to the police.

15 lutego 2025
Opinia niezależna
Logo Homelike

Odpowiedź od Homelike

Thank you for your feedback, and we’re truly sorry for the frustration this situation has caused. To clarify, Homelike does not charge your account when submitting a booking request—we only place a temporary authorization hold on your card. If the request is not accepted, this hold is immediately released on our end. However, in rare cases, some banks process this differently and may take longer to refund the funds.

We completely understand how concerning this must be and sincerely apologize for the inconvenience. If you are still experiencing issues with your bank, we’re happy to assist and provide any necessary documentation to help resolve this as quickly as possible. Please don’t hesitate to reach out, and if you’re still looking for an apartment, we’re here to support you.

Oceniono na 5 z 5

Significantly helps with renting accommodation in Germany

The housing situation in Berlin is very tough. Homelike helped me rent an apartment for several months, making the move much easier.

I rented a wonderful apartment in Schmargendorf, fully furnished, and as I see now, the usual rent for an unfurnished apartment of the same class would not have been much cheaper.

I paid with a card for the first month on the site, even though at that time I didn’t yet have a German card and an account in a German bank.

The site has a simple interface in English, its performance is good. The only thing missing is options in the search, such as a dishwasher. There is also a lack of functionality to specify the precision of the start and end of stay separately. For example, the exact check-in date and a flexible check-out date.

Especially useful is to look at apartments on the map.

The site calculates the actual monthly payments in the `rent&payments` section, make sure to check them, as deposits in Germany can be simply monstrous.

I would like the site to have a secure deposit feature, like one of its competitors. According to German law, the landlord can return the deposit within up to 6 months, and in some cases, up to a year.

Employees at HomeLike speak English, you can ask them anything and they help. I'm not sure if I can mention a specific person's name here, but in my case, I am completely satisfied.

15 stycznia 2025
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Odpowiedź od Homelike

Thank you for your detailed review! We’re glad Homelike made your move to Berlin easier and that you found a great apartment. We appreciate your feedback on search filters and deposit handling—it’s valuable for improving our platform. If you ever need assistance again, we’re happy to help. Wishing you all the best in your new home!

Oceniono na 5 z 5

Good communication

I have booked an apartment in Amsterdam for 3 months via Homelike. The communication was very good. All of my questions were handled very quickly and I was always able to reach someone. The whole process of renting was super easy. I can only recommend the services of Homelike.

5 lutego 2025
Opinia niezależna
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Odpowiedź od Homelike

Thank you for your kind words! We’re delighted to hear that your booking process was smooth and that our team could assist you quickly. We appreciate your recommendation and hope to help you again in the future!

Oceniono na 4 z 5

Ein sehr schönes Apartment und ein…

Ein sehr schönes Apartment und ein rundum guter Service. Lediglich die sehr laute Umgebung ist unschön, da man das Fenster nicht offen haben kann.

3 lutego 2025
Opinia niezależna
Logo Homelike

Odpowiedź od Homelike

Vielen Dank für Ihre positive Bewertung. Wir hoffen, Sie haben einen angenehmen Aufenthalt.

Oceniono na 3 z 5

Homelike refund my money

I liked because you gave me a solution
I didn’t like that you trusted in a landlord Viver Community, he stole me 1330 euros.
Don’t work with people like him.

30 stycznia 2025
Opinia niezależna
Oceniono na 4 z 5

Needs a little TLC but great 6 weeks.

Like many flats, the photos were nicer than the actual apartment. This was good space for two people but needed some TLC. That said, we loved the quiet charming neighborhood which was surrounded by great restaurants, bakeries and a few blocks for the beautiful and lively old town. Edeka, Aldi’s and REWE a brief walk away. The beds were all very comfortable which mattered greatly. If we needed anything Carlos and Mr. S were immediately responsive, very friendly and quickly solved any need. Very good people. We were here for 6 weeks and loved it all even the gray cold weather.
Thanks for a wonderful visit.

10 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Breach of Trust: False Advertising and Lack of Customer Support"

I rented an apartment in Berlin through homelike platform for one month (January 18, 2025 – February 18, 2025). My reservation code is B-AJG950, and the apartment code is BER-678113. The listing on homelike website promised Wi-Fi and a functioning washing machine, which were crucial for me, my spouse, and my child, as I have multiple online meetings. Upon check-in, the landlord informed me that there was never any internet in the apartment, and the washing machine was completely broken. I immediately requested these issues to be resolved before moving in, but after 5 days, nothing has been done, and the landlord is unreachable.I did not check in to apartment and stay in another hotel still.
When I contacted homelike, I was told to resolve this directly with the landlord. Despite numerous calls and messages, I have received no assistance or solution from Homelike, and my request for a refund has been denied.
This situation is unacceptable. If the promised amenities cannot be provided, I demand a full refund immediately.

22 stycznia 2025
Opinia niezależna
Logo Homelike

Odpowiedź od Homelike

Hi there. We deeply regret your experience with the apartment and understand how frustrating it must be to arrive with your family and find essential amenities unavailable. You should be able to rely on the advertised features, especially when traveling with a child. I understand that being unable to access WiFi for your online meetings and having no washing machine has caused significant disruption to your plans. Our support team is here to help resolve such situations - please don't hesitate to reach out again if you need further assistance.

Oceniono na 5 z 5

Excellent team

Excellent team, efficient and showing proactive care for its customers

1 stycznia 2025
Opinia niezależna
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Odpowiedź od Homelike

Thank you for your kind words! We're delighted to hear about your positive experience with our team. It's feedback like yours that motivates us to maintain our high standards of customer care!

Oceniono na 5 z 5

I had a fantastic experience with Homelike

I had a fantastic experience with Homelike! The service was excellent—quick, safe, and hassle-free. Communication was seamless and professional throughout the process, making everything incredibly smooth. The accommodations provided were of exceptional quality, ensuring a comfortable and high standard of living. I highly recommend Homelike for anyone looking for reliable and high-quality housing solutions.

3 stycznia 2025
Opinia niezależna
Logo Homelike

Odpowiedź od Homelike

Thank you for your wonderful review! We're thrilled that our team delivered such a seamless experience. Your recommendation means a lot to us, and we look forward to serving you again.

Oceniono na 5 z 5

As described

As described. Great location: Short walk to Neptune, Santa Ana, Sol. Great “neighborhood “ restaurants/tapas. Rental agency responsive to tenant needs.

16 stycznia 2025
Opinia niezależna
Logo Homelike

Odpowiedź od Homelike

Thank you for your positive feedback! We're glad you enjoyed the location and found our team responsive to your needs.

Oceniono na 1 z 5

DO NOT TRUST HOMELIKE

DO NOT TRUST HOMELIKE. After carefully searching about Homelike before using their service to book a flat in Munich, we finally decided to go ahead as the rating on TrustPilot and similar websites were positive. After the initial payment of 1000 euros, we realized that we would have to deal with another company (HABYT.com) which seems absolutely unreliable!! The next step would be to pay another 1000 euros but, as we fear we might have no flat when arriving in Munich, we prefer not to pay anymore even if it means that what we already paid is lost.

18 stycznia 2025
Opinia niezależna
Logo Homelike

Odpowiedź od Homelike

Thank you for sharing your experience. We’re sorry to hear that your expectations weren’t met. At Homelike, we work with trusted partners like HABYT.com to offer a wide range of rental options, and we regret that this partnership didn’t meet your standards. We understand how important it is to feel secure when booking accommodation, and we take your concerns very seriously.

We’d like to investigate this matter further and assist in resolving your concerns. Please contact our customer support team with your booking details so we can help. Your feedback is invaluable in improving our services, and we hope to restore your trust in Homelike.

Oceniono na 1 z 5

This website is a hoax

This website is a hoax, and it collaborates with fraudulent rental organizations such as Habyt. When I asked them to refund my first month's rent and deduct the service fee, they refused.

18 stycznia 2025
Opinia niezależna
Logo Homelike

Odpowiedź od Homelike

We’re sorry to hear about your experience and appreciate you bringing this to our attention. At Homelike, we work hard to ensure that our partners, including HABYT, meet the highest standards, and we regret that this situation has caused you to lose trust in our service.

Regarding your request for a refund, we’d like to understand your case better and explore how we can assist you. Please reach out to our customer support team with your booking details so we can investigate further. Your feedback is invaluable, and we remain committed to improving and ensuring transparency in all aspects of our service.

Oceniono na 4 z 5

Good

The website could use some work, but Homelike reached out to me and helped me find a place in short time.

27 grudnia 2024
Opinia niezależna
Logo Homelike

Odpowiedź od Homelike

Thank you for your feedback! We’re happy to hear that our team was able to assist you in finding a place quickly. We also appreciate your suggestion regarding our website, and we’ll take it into consideration as we continue to improve our platform.

Your input is valuable, and we hope to have the opportunity to serve you again in the future!

Doświadczenie Trustpilot

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