The Dolls House Recenzje 

Extremely disappointing experience — no delivery, no refund in 10 months

The company has been officially dissolved since June 2024 but was still accepting payments via their website.
I believe this is misleading and possibly fraudulent activity.

I strongly recommend avoiding this company. In September 2024, I placed an order with 100% prepayment. As of July 2025 — 10 months later — I have received neither the product nor a refund. Communication has been minimal or completely absent. This is unacceptable and highly unprofessional. I hope others will be more cautious.

Still waiting for my refund over a year later. Constantly say they will refund it and never do. Countless times. Have a contacted them several times. Still owed over £350 after all this time. Awful.

Absolutely love The Dolls House clothing brand. The quality of the dress is amazing and the fit is perfect. Great service, start to finish.

SCAM!!!! I paid so much to return my product internationally which they received 6 weeks ago and still no refund! They are just lying to me that they will process it. Have reported to Fair Trading. DO NOT BUY FROM THEM

Always and forever my go to for something special to wear! No designs like it around. The best quality dresses and amazing service from ordering to delivery

Amazing pieces everytime ! Deliverys always fast and quality is unmatched, never anything too fault been using this company for years for all different pieces and never disappointed x

In love with the KIKI Romper in Red!
Just got this and wow… it’s so pretty! The lace is gorgeous, and the fit is honestly perfect. I wore it out and got so many compliments. I’m obsessed! Might be my fave thing I’ve bought in a while. Love love love! ❤️ will definitely be purchasing from here again!

The most unique gorgeous clothing there is😍 quality is 10/10 and always feel amazing in a dolls house outfit!

SCAM SCAM SCAM. Please avoid. You’ll receive the product, but you’ve got no hope of you’re wanting to return. They’ll apologise and promise your refund over and over again and it will never come. PLEASE check their insta before buying - the photos are always newly posted (last few hours) and all have ZERO comments. I’m guessing they have to keep deleting because of complaints? I raised a chargeback claim with my bank who refunded me immediately, and the DHF actually had the audacity to CHALLENGE it. Disgraceful thieves, can’t NOT recommend them enough.

This company is a scam, just stay away. If you must, buy through revolve to protect yourself.

I wish I could give it a minus star

Avoid like the plague . They are scam artists .

They’ve clearly got people to write reviews for them , as they’ve also reviewed the same site on all of them .

They are robbing people blinde

SCAM!!! Ordered from them last year, item was too small, returned it and NEVER GOT REFUNDED. £230 of my money wasted.

It's the worst brand in the world! They'll never refund! They send the same email 20 times and the clothes are of poor quality!!!

Omg! I don’t believe how many of you girls didn’t get back the refund.
I place my order in December , send it back and still waiting for the refund. I don’t think I am going to see my money back. Is nothing else what we can do? To sue the company? I have all the emails to prove.

Never ever order from this company!! They do not issue refunds even if the product is sent back within the correct time frame. The customer service is terrible, and I’ve been waiting since April for a refund of over £250. It’s a fraudulent business, avoid.

AVOID! I ordered a dress paying £420, my item did not arrive so I chased this up and was informed that they have had a delay in the fabric. I cancelled my order on the 7th of April 25 and was told to wait 14 working days for my refund. It is now 8 weeks later and I still haven’t received my refund and I am now having to go through my bank.
Silly me didn’t think to check reviews as it is a known high end fashion brand, NOT! So unprofessional and daylight robbery

I buy I dress 2024 May £320.00 GBP send it back same day because it’s to small for me. And I still waiting for my refund from them one year later 28.05.2025 and I still waiting.
Don’t buy from them.. :)

I ordered a dress from doll house but the quality of the item was terrible. I returned it in its original packaging. I have had an email they have received my return but have not issued the refund of £150.
This is disgraceful. Do not order from this company

SCAM! I paid £500 for a dress 3 months ago, I had to chase the whereabouts only to be told they were waiting for materials. I completely understood at the time, however months later they now no longer respond. I have had to raise a FRAUDULENT issue with my bank who will hopefully refund me £500. Absolutely horrendous company. Daylight robbery

1 star is one too many. Same as all the other reviews - avoid, avoid, avoid. Products are legit and do turn up, but the return/refund part of this company is a SCAM. They'll send the same message over and over apologising and promising to look into it (spoiler alert: they aren't). They post lots of polished photos on instagram - all with 0 comments? Makes me wonder if they regularly delete, as guessing they get a lot of negative feedback on there from the people they've stolen from. Don't waste your time.