I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The C... Zobacz więcej
I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website o... Zobacz więcej
Reakcja na opinię
Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being disconti... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We're a British, family-owned home fragrance manufacturer with a mission to spread Beautifully British Fragrance throughout the UK. Located in the heart of rural Hampshire, we've been crafting candles, reed diffusers, and top-quality products since 2011.
Dane kontaktowe
Unit 12, Farringdon Industrial Centre, Gosport Road, Lower Farringdon, , GU34 3DD, Alton, Zjednoczone Królestwo
- 01249 478 660
- sales@thecountrycandlecompany.com
- www.thecountrycandlecompany.com
3,0
Średnia
247 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ordering easy
Ordering easy, quick email conformation and despatch. Excellent delivery time by Post Office
2 grudnia 2020
As always first class service and…
As always first class service and beautiful products
1 grudnia 2020
Scented candles that last
It's tricky buying candles online, since you really have no idea what the scent will be. So, while I haven't always loved the scents (the Frosted Berries is quite strong, for instance!) I can't fault the quality. These are the only scented candles which actually smell as they burn. Their burn-time is quite long, and they come in cute little pots. I love their Christmas scents in particular.
10 listopada 2020
I love your candles.
I love your candles.
During our current lockdown I thought I should getting Christmas presents
Where else would I look?
My favourites are Damask Rose and Lemon Zest (that was my first of your candles and a gift from my daughter). I have taken a gamble on your sparkling rose as I love drinking sparkling rose wine!!
Thank you for your quality candles, the ease of ordering and the prompt delivery.
7 listopada 2020
Lovely smelling candles nice price too
29 października 2020
Beautiful candles
Shopping online for these candles is very easy and the descriptions of the candles are very accurate. They arrived very fast in a nicely packaged box and they smell wonderful! Perfect for the winter season.
26 października 2020
Black Pomegranate Reed Diffuser
Another good purchase from this company. I bought the Black Pomegranate Reed Diffuser. It arrived quickly and as expected. It smells lovely and looks great on my bathroom windowsill. Will purchase again in the future.
25 października 2020
I love the candles
I love the candles, wonder wick is my absolute fave! They take Apple Pay for the quick checkout and they always arrive quickly too!! Great service for my favourite candles!
21 października 2020
I have used this company before and…
I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website or through the send a message section on their website. I have an issue with my order so have emailed them but haven't heard back. I don't have time to call so I can email whilst doing other jobs, it's really frustrating when you don't hear back as I don't have the time to keep chasing
17 października 2020
Odpowiedź od The Country Candle Co.
Hi Katie, we are sorry you didn't have a reply to your email yet. We are very busy at the moment with our Christmas orders, plus we are short staffed due to the current pandemic. Your order was despatched to you promptly but due to the unusual nature of your request last week, we were still considering how to respond. An answer has been sent to you today. Kind regards, The Country Candle Company.
First class service.
Very pleased with the whole process from order to delivery and the candles. Thank you.
16 października 2020
Excellent service
13 października 2020
Absolutely superb service
Absolutely superb service. Quick delivery and fantastic products. Thank you
10 października 2020
Rare that a rose candle smells this natural!
Bought one of these candles in a shop in Beaumaris and really liked it so wanted more! They were sent promptly after ordering, so would definitely order from the Country Candle Company again.
8 października 2020
Great smelling candles & customer service.
Would recommend and will be buying again. Great smelling candles In attractive tins and glass that last a long time with slow burn. Great customer service. I had a small issue and it was quickly and professionally resolved.
8 października 2020
Odpowiedź od The Country Candle Co.
Hello, we are so sorry to hear you were unhappy with your candles. This is not something we usually hear. Please contact us directly and let us know what candles you bought and where you purchased them. We can try and identify the problem and make it right for you. Kind regards, The Country Candle Company.
Great product at reasonable price
Great product at reasonable price. Will purchase again.
5 października 2020
Opinia niezależna
Wonderful scents & quick delivery
I bought an assortment of candles and am very happy with them! Someone had bought them for me as a gift a couple years ago and have been wanting to get them again. Intense, unique smells and long lasting. They only took about a week to deliver and were packed well. Thanks!
29 września 2020
Opinia niezależna
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