Very welcoming staff, professional approach by Sajid who served us all the way through and found us the car the one we were looking for Thanks a lot and Sajid is credit to your company
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Best server i got from them, they are very good and professional specially sheikh mehmood he is very helpful and jolly guy. i would recommend other please get car from them, i will come again and upgr... Zobacz więcej
Reakcja na opinię
I bought a car from The Car Traders and I'm happy with it overall. The car drives well, the price was fair, and the owner did make sure the agreed work was completed before I collected it. The main... Zobacz więcej
Reakcja na opinię
⭐⭐⭐⭐⭐ I had a really good experience with Car Trader. The whole process was straightforward, easy and hassle-free. There were plenty of vehicles to choose from, and the website was simple to use... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Komis samochodowy
- również w kategorii:
- Dostawca elementów karoserii samochodowych
- Salon samochodowy
- Sklep samochodowy
- Sklep z akcesoriami samochodowymi
Napisane przez firmę
The Car Traders is the most convenient, stress-free way to find and buy a used or new car, at a price you can be confident in. We based at Crow Lane Romford, London RM70GW Welcome to used Car sales. We are a used car dealer, offering knowledge and experience on a wide range of vehicles. We have many years experience within the motor trade London and consider ourselves the specialist choice for all your second hand car needs. All our vehicles are HPI checked with Auto Trader Auto Check! So there is no hidden surprise. NT Traders Ltd. are authorised and regulated by the Financial Conduct Authority under FRN Reference number: 951476. Finance Subject to status. NT Traders LTD is authorised as a CREDIT BROKER and NOT A LENDER. This means we work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We may receive a fixed fee or fixed % of commission from a lender for introducing you to them, calculated by reference to the vehicle model, product or amount you borrow. Different lenders may pay different commissions for such introductions, however, any such amount a lender pays us will not affect the interest rate you pay under your finance agreement, all of which are set by the lender concerned. Warranty: All warranties include: Parts & Labor contributions – Including VAT. Claim Limit – Value of vehicle. Covering you against even the most expensive failures. Unlimited Number of Claims – Keeping you on the road should problems arise. Roadside Assistance – From £50 for recovery, providing the component is a covered item. Why buy from us? *Free AA Break Down Cover with Every Car * Handler Protect Approved Dealer * New Stock Arriving Daily – Vehicles Bought and Sold!! * Family Run Business with Excellent Track Record * Free Car finder Service – Part Exchange Welcome * All Major Cards Accepted American Express VISA DEBIT MASTER CARD SOLO and More Buying a used or new car is one of the most exciting purchases most people make, but it’s often let down by the experience. Trudging round the dealers, haggling over price, always wondering if you’re getting a good deal. But with Car Traders there’s none of that. Find and buy your used and new car in just a few clicks. Compare offers based on price, location and dealer rating. Get the dealer’s best price up front, no need to haggle. Contact your preferred dealer on your terms – no hassle to buy. Buy direct from the dealer at a price you can be confident in. Our helpful and experienced staff are available to provide exceptional customer service whenever it may be needed, 7 days a week. Our strong and enthusiastic sales team are ready to help and advise you every step of the way, having many years experience. Our successful sales team also offer a brokering service, taking the hassle out of selling your car and a vehicle locater service finding specific cars to suit each individual customer. Our staff also include experienced administration staff and highly skilled mechanics, having a workshop team that boasts many years experience. We don’t just want to sell you a car, we would like you to come back and upgrade whenever suits you. Our buyers are always looking for quality used vehicles, and if the vehicle you are looking for is not on our stock list, our experienced staff will find one for you. We have vehicles from as little as £300 up to £100,000, customers coming from all over the country. We welcome your part exchange and offer incredible deals, not to be missed!! Car Traders. It’s car buying with you in the driving seat.
Dane kontaktowe
Crow Lane, RM70JJ, Romford, Zjednoczone Królestwo
- www.thecartraders.co.uk
4,1
Dobra
460 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 84% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service and great staff…
Excellent service and great staff relationship. They even washed my car and get everything ready for my use. Nice experience
14 lutego 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you for the great feedback.
We’re really pleased you had such a positive experience with the team. Getting the car fully prepared and ready to go, including a proper clean, is something we always try to make part of the handover so you can drive away with confidence.
It’s lovely to hear that you felt well looked after. If you ever need anything in the future, we’ll be happy to help. Enjoy your car!
Excellent service well happy good group…
Excellent service well happy good group of men
14 lutego 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you, Jamie-lee.
We really appreciate your kind words. It’s great to hear you were happy with the service and felt well looked after by the team.
If there’s ever anything you need going forward, just let us know. We’ll be happy to help. Enjoy your car!
lovely service
13 lutego 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you, Vimal.
We really appreciate you taking the time to leave a review. It’s great to hear you were happy with the service.
If there’s anything you need in the future, we’ll be more than happy to help.
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you, Rahul.
We’re really pleased to hear you had a very good experience with us. That’s exactly what we aim for with every customer.
If there’s anything you need going forward, whether it’s advice or your next car, we’ll be happy to help.
The team was very patient in explaining…
The team was very patient in explaining the details and queries we had. We where able to finalize the car as there was a lot of option.
12 lutego 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you, Dinah.
We’re really glad to hear you felt supported throughout the process. Choosing the right car can take time, especially when there are lots of options, so we’re pleased the team could answer your questions and help you feel confident in your decision.
It was a pleasure helping you finalise the car. If you need anything at all going forward, just let us know. Enjoy it!
Trust worthy
Mr. Ali was very helpful in finding the car based on my exact requirement. The vehicle was promptly delivered on time and serviced well before delivery. I would highly recommend the dealers.
12 lutego 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you, Primith. We really appreciate you taking the time to share this.
It’s great to hear that Mr. Ali was able to help you find a car that matched your exact requirements. We always try to listen carefully and make sure the vehicle is properly prepared before handover, so we’re glad you were happy with the service and delivery.
Your recommendation means a lot to us. If you ever need anything in the future, we’ll be more than happy to help.
Good customer service from Mr ali he…
Good customer service from Mr ali he also offered free delivery of the car
12 lutego 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you, Ibrahim.
We’re pleased to hear you were happy with the service from Mr. Ali. Making the process easy and convenient, including arranging delivery where possible, is something we’re always happy to help with.
We appreciate your feedback and your support. If you need anything in the future, just get in touch. Enjoy your car.
Bought a car today Great service ,good…
Bought a car today Great service ,good customer service, MR ALI was very helpful I’ll definitely come back
12 lutego 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you so much, ADEZ.
We really appreciate you taking the time to leave a review, and it means a lot to hear you were happy with the service. Mr. Ali will be pleased to know you found him helpful.
We’re also grateful for your support and the fact that you’d come back to us in the future. That’s the best compliment we can get. Enjoy your new car, and we’ll be here whenever you need us.
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you, Pelumi.
We really appreciate your kind words. It’s great to hear you found the team friendly and had a positive experience with us.
If there’s anything you need in the future, we’ll be more than happy to help.
Top dealership
Fantastic place to buy a car. Bought a car and got it serviced within the price. The dealership are very helpful and I highly reccomend.
11 lutego 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you, Sami. That’s great to hear.
We’re really pleased you were happy with the car and that having it serviced within the price added extra peace of mind. We always try to make sure our customers drive away feeling confident in their purchase.
Your recommendation means a lot to us. If you ever need anything in the future, we’ll be happy to help. Enjoy your car!
One of the best car dealers I have came…
One of the best car dealers I have came across
Being in the industry I know the difficulties but they have made everything so nice easy and smooth it was honestly the best experience ever for me. Would recommend them highly
10 lutego 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
That really means a lot, especially coming from someone who understands the motor trade and the challenges that come with it. We always try to keep things straightforward and make the whole process as smooth as possible, so it’s great to hear that stood out to you.
We truly appreciate the recommendation and your support. If there’s ever anything we can help with in the future, we’ll be more than happy to assist.
Fantastic Dealership
Made buying my car very easy, the car was in great condition and they did a service on the car and fitted new brake pads. Would definitely use this dealership again.
7 lutego 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you, Dawid.
We’re really pleased to hear that you found the whole process easy and straightforward. It’s important to us that every car is properly prepared, so we’re glad the service and new brake pads gave you extra confidence in the vehicle.
We truly appreciate your support and your kind words. You’re always welcome back anytime. Enjoy your car and safe driving.
DO NOT BUY a car from N T Traders in Romford
We bought a car from N T Traders which was supposedly serviced and valeted, in January, it was delivered late on a dark rainy evening. The next day, we saw that the car was filthy inside and out, the previous owners rubbish all over the vehicle and dog toys were still left in the boot.
A service due warning, a tyre pressure warning, a battery warning and an engine fault warning displayed on the dash screen. The car drove badly, and we had no confidence that the necessary work would be done correctly by them, so we decided to complain and ask for a refund, we did this verbally and in writing.
We have been promised that the car would be collected on four separate occasions over the last 26 days, but it seems that even if the car is returned, we will struggle to get our money back. They are difficult to deal with as they just say they will do the right thing but do not act on it. They have no email address, so you can only communicate by mobile using WhatsApp, it is therefore difficult to keep usable chains of communication.
Have just read the reply to this review which is a complete fabrication, we still have the car and a refund has definitely not been received!
10 stycznia 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Clarifying the Outcome and Our After-Sales Process
We strongly disagree with the way this situation has been presented and feel it is important to clarify the full outcome for anyone reading.
Firstly, the matter did not remain unresolved. The vehicle was returned and the refund has already been processed. The suggestion that money would not be returned is simply incorrect. We do not retain customers’ funds unfairly, and we operate in line with consumer law.
The vehicle was delivered during winter conditions, and while we aim to present all vehicles in clean and prepared condition, weather and transport can occasionally affect presentation on delivery. That said, concerns were raised and were taken seriously. When customers choose to reject a vehicle, the correct process must be followed, including arranging logistics and administrative confirmation before funds are released. These steps can take time, but they are procedural, not intentional delays.
We also categorically reject the claim that we do not have proper communication channels. We operate with clear contact methods, and our customer support details are as follows:
Customer Support
📞 0345 868 0388
📧 customersupport@thecartraders.co.uk
We encourage all customers to communicate directly through these official channels to ensure clear records and proper handling of concerns.
We have been trading for over 11 years and have sold more than 18,000 vehicles. While issues can arise with used vehicles, our responsibility is to resolve them correctly, which in this case resulted in a completed refund.
We understand that frustration can occur during the process, but it is important for readers to know that the matter was concluded properly and professionally.
We remain committed to transparency, fair practice, and customer care.
Don't waste your time here
Do not waste your time selling your car to this crowd! They value the car and offer you the money - they then mess you about, change and lower the value and try and coerce you to accept a rock bottom, below market offer. If you are desperate for the cash you will be left with no choice. BEWARE! They have no ethics or morals in running a business - I would stay well away.
5 lutego 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Clarifying How Our Vehicle Purchasing Process Works
We strongly reject the claims made in this review and believe it is important to explain how our purchasing process actually operates.
When we place a bid, it is based entirely on the information provided at the auction stage. If, during inspection, the vehicle condition differs from what was described, we are required to reassess the valuation to reflect the real cost of preparing the car for retail. This is standard practice across the motor trade and is not an attempt to “coerce” anyone.
Sellers are never forced to proceed. The decision always remains with the vehicle owner. If a revised valuation is not acceptable, the seller is completely free to decline the offer and move on without obligation.
It is also important to note that the majority of our negative reviews relate to purchasing vehicles, not selling them. The reason is simple: we operate strict inspection standards because we prioritise quality and safety for our buyers. We would rather adjust a price or walk away from a deal than compromise on the standard of vehicle we supply to customers.
We have been trading for over 11 years and have sold more than 18,000 vehicles. Our processes are structured, transparent, and aligned with industry practice. Accusations of lacking ethics or morals are completely unfounded.
We understand that valuation differences can be disappointing, but they are based on inspection findings, not pressure tactics. Our goal is to conduct fair and professional transactions that protect both the seller and the end buyer
Thanks so much for help me to find my…
Thanks so much for help me to find my nice care , thanks
5 lutego 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you, Koco.
We’re really glad we could help you find a car you’re happy with. That’s what it’s all about for us.
We appreciate your support, and if you ever need anything in the future, just let us know. Enjoy your car and drive safely.
One of the best car dealers in London.
One of the best car dealers in London.
Help me found my dream care. Thank you
5 lutego 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you so much, Adaeze.
That’s such a lovely thing to say, and we really appreciate your support. We’re glad we could help you find your dream car and make the whole experience a positive one.
If you ever need anything in the future, whether it’s advice or your next upgrade, we’ll be more than happy to help. Enjoy every moment with your new car.
Friendly, Honest and Helpful Dealership
I went through a broker to get a car on finance. When I arrived, the car I originally chose wasn’t really to my taste. Because of that, I had to go through the process of unwinding the finance so I could change the car, which affected everything and caused some delays.
However, to my greatest surprise, this car dealership was extremely kind and understanding. They worked patiently with me and my partner and helped us secure finance for the Toyota RAV4 we actually wanted.
I would like to personally commend the manager of the dealership – he is very friendly, approachable, and kind. All the staff worked hard to make sure we were happy in the end. I would definitely recommend this dealership and would happily use them again in the future.
My only advice to others is to make sure you view and test-drive the car you want before arranging finance, as this would have saved us a lot of hassle.
Overall, this is a very good dealership to buy from. They are also AA-approved and provide a free basic AA breakdown cover.
1 stycznia 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you so much for your kind words and for taking the time to share your experience.
We’re really pleased we could help you and your partner find the right vehicle, and we truly appreciate your patience during the finance change process. Your feedback means a lot to our team, and we’re glad you’re happy with your Toyota RAV4.
Thank you for recommending us — we wish you many happy miles ahead and look forward to assisting you again in the future.
DISGRACEFUL COMPANY
DISGRACEFUL COMPANY
Before I start I would like to say I have proof of everything throughout this whole experience just incase they want to call me a liar like they have on many other peoples reviews.
NT Car Traders in Romford are, without exaggeration, one of the most incompetent and dishonest dealerships I have ever dealt with. If you value your money, your time, or your sanity, do not go anywhere near them.
I bought a van through finance and within the first day the engine cut out repeatedly and the engine warning light came on. I reported this immediately. Any legitimate dealership would have dealt with it properly. NT Car Traders instead chose to ignore me and ignore the finance company for over a week.
When they finally collected the van, I was repeatedly lied to and told the issue was an “easy fix”. Then they went radio silent for nine days. No updates. No calls. No replies. Total disregard.
The van was returned to me still faulty, now with additional issues including exhaust fumes coming through the air conditioning, warning lights, and other problems. At that point I quite rightly exercised my legal right to unwind the contract — and that’s when NT Car Traders’ true colours showed.
They dragged the process out for over five weeks, accused me of lying, and forced me to pay for two separate inspections. One of their so-called inspections consisted of driving the van one mile and declaring “nothing wrong”. That level of incompetence is either staggering or deliberate.
After finally collecting the van (seven weeks after purchase), they then delayed refunding the finance company and held onto my £2,000 deposit despite having my bank details. I was ignored day after day, repeatedly brushed off with excuses about the “accounts team”, and only got my money back after sending a formal legal email threatening court action.
Funny how the money appeared immediately once legal action was mentioned.
NT Car Traders are unprofessional, evasive, and operate in a way that feels deliberately obstructive. Their behaviour throughout this ordeal was that of crooks and thieves, relying on customers giving up rather than doing the right thing.
This was not a mistake or bad luck — it was a pattern of delay, avoidance, and dishonesty from start to finish.
Avoid NT Car Traders in Romford at all costs.
There are plenty of honest dealerships out there.
This is not one of them.
21 października 2025
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you for your feedback.
We would like to clarify a few important points for accuracy and transparency.
At the time of purchase, the vehicle was sold as a used vehicle, and we also provided 3 months warranty for peace of mind. When the customer first reported an issue, we immediately arranged collection and carried out repairs, keeping the customer informed.
Later, despite the vehicle being repaired, the customer requested to unwind the deal. Although this was not required after repairs were completed, we agreed to the unwind purely as a goodwill gesture to maintain customer relations.
As per standard finance procedure, the refund process was completed in the following order:
Finance company refunded first
Customer deposit refunded after finance clearance
This is a normal process and outside our control once finance providers are involved.
All payments were completed by us in full. Only after receiving both refunds did the customer choose to leave this review.
We always aim to resolve matters professionally and fairly, and we regret that this experience did not meet expectations. Nevertheless, we wish the customer all the best going forward.
This agency is so adorable
This agency is so adorable! I had a dream and they helped me to make it real.
Very kind staff, very supportive and very helpful, by updating me every single progress every time. I couldn’t believe that I could get the car I really wanted. Thanks to their High expertise, I got it. Very amazing ! Go ahead. Best wishes !
30 stycznia 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you, Julien, for your lovely feedback.
We’re truly happy we could help make your dream a reality and that you felt supported throughout the process. Your kind words about our team mean a lot to us, and we’re delighted you got the car you wanted.
Thank you for choosing NT Car Traders — we wish you many happy miles ahead and all the very best.
Kind regards,
NT Traders Ltd
Bait-and-pressure tactics
Bait-and-pressure tactics – would not trust this trader
I had a very disappointing experience dealing with Collectors NT Traders Ltd t/a The Car Traders, who were referred to me via Motorway.
I fully disclosed the condition of my car upfront, including uploading clear photos showing all cosmetic issues. On that basis, an offer of £9,200 was made. After inspection, the price was suddenly reduced by £750, with claims of “undisclosed damage”. This was simply not true — the issues relied upon were already disclosed and visible in the photos.
What concerned me most was the conduct afterwards. When I challenged the reduction, the individual I spoke to on the phone was rude and dismissive, even questioning whether my written complaint had been generated using ChatGPT instead of addressing the substance of the issue. More seriously, there were attempts to pressure my elderly parents into accepting a much lower price, which I found completely unacceptable.
This felt like a bait-and-switch operation: a high headline price to secure the deal, followed by aggressive renegotiation once the seller is on the back foot.
I would not trust this trader. If they bid on your car, be prepared for pressure tactics and significant price drops, even if you have been completely honest about the vehicle’s condition.
31 stycznia 2026
Opinia niezależna
Odpowiedź od NT Traders LTD T/A The Car Traders
Thank you for your feedback.
We would like to clarify that the original offer was made based on the information and images provided online, where the vehicle was listed as having no scratches. However, upon visiting to collect the vehicle, we found multiple scratches that were not disclosed, which materially affected the vehicle’s condition and value.
As per standard Motorway purchasing procedure, any undisclosed damage identified at inspection is discussed with the seller and reflected in a revised valuation. A price adjustment was therefore proposed. The customer was not willing to accept the revised amount, and no transaction proceeded.
We categorically deny any pressure tactics or inappropriate behaviour toward the customer or their family. Our team aims to treat every customer with professionalism and respect.
Vehicle purchases are always subject to physical inspection, and revised offers are only made when the condition differs from what was declared.
We regret that this experience did not meet expectations, but we stand by our assessment and process. We wish you all the best going forward.
Kind regards,
NT Traders Ltd
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.