NT Traders LTD T/A The Car Traders Recenzje 

Very disappointing experience – would not recommend

Unfortunately, my experience with this garage was very poor and I would not recommend them.

I was told before attending that the car would be cleaned and valeted. However, when I arrived, the car was still very dusty and clearly had not been valeted as promised.

More concerningly, none of the four tyres were road safe and they were below the legal tread limit, which was extremely disappointing and raised serious concerns about the vehicle’s condition and safety.

The car was also advertised as having full service history. However, there was no service book and initially only two invoices were available to demonstrate previous servicing. I was subsequently provided with multiple invoices supposedly showing the service history, but some of these were simply MOT certificates rather than service records. This did not match the description of a car with full service history.

The whole experience also felt very rushed, with pressure to proceed with the purchase rather than allowing adequate time to properly inspect and consider the vehicle.

I was also concerned that my driving licence was not checked before I was allowed to test drive the car. The vehicle was not taxed, yet there was no trade plate displayed on the car during the test drive.

Overall, I found the service extremely disappointing and would personally avoid this garage and would not recommend it to others. I would strongly advise anyone considering purchasing a vehicle from here to carry out thorough checks and verify everything advertised before committing to anything.

Very good customer service. Well explained about the car warranty and services. Thanks

There are very nice people and helpful people they’re looking after the customers

Very good experience

This company is basically useless
I have recently bought a vehicle from them via my own finance deal. The finance company had already sent the funds prior my first visit
When I arrived the car was on jacks but informed by Ali that they were sorting the MOT issues. Fair enough I mentioned my concerns about the exterior condition and was informed that everything would be sorted including two new tyres.
I arrived the next day on the time I was told to arrive and the vehicle was not there but in having the new MOT. It was arranged to have the car delivered which did happen at 5pm that day but after having several conversations about a admin charge of £360 they were trying to get me to pay for not using there finance company.
This is where it gets interesting and dangerous. My wife drove the car Saturday for the first time and the tyre pressure sensor came on. We pumped the tyre up and I presumed that it wasn’t sealed correctly but no guess what they put a part worn tyre on it with a massive split on the inner of the tyre.
I have had both the tyres replaced at my cost and have tried all day to contact Ali to reimburse me but he has blatantly not replied to any of my attempts to solve this issue along with a few others. He leaves me no alternative but to pursue them through the correct method and will be getting trading standards and the finance company involved
In the meantime people any one else that have had similar issues and there are plenty of you please get in touch with me and I will work on your behalf’s
I am basically furious that this clown has put mine my wife’s and my 91 year old father in laws life’s in jeopardy and there blatant disregard of customer service needs addressing.
Apologies that it’s long winded but I’m clearly annoyed at his actions.
I will also be paying him a visit this week
DO NOT BUY A CAR From these people

Very good service and very helpful with my questions and enquiries

Great customer service response time, all questions answered in detail. Car was as promised. Would highly recommend.

Had a good experience with them. Process was smooth and easy. Helped with finance as well. I highly recommend.

Just bought a new e350d from them and it was a amazing service the vehicle quality was amazing and and quality of the vehicles engine was on point with the age of the vehicle even better then my expectations would highly recommend

Sami was amazing from start to finish with my whole car purchase will highly recommend

Bad customer service. I bought a car from
Them in 1 month I had to go back to them 5 times for the same fault.
I had a mechanical issue to get hold of them was an issue they don’t pick the phone up you call them and they lock the phone off on you the customer and staff are rude will not recommend

I purchased my car from this dealership in October 2025, and unfortunately my experience has been very disappointing from start to finish.

To begin with, I was told the car was ready for collection, but when I arrived it wasn’t there. I had to wait several more days before I could finally collect it.

Before I bought the car, I was promised several things by the salesperson, Hasib. There was a dent on the door, which they did repair. However, they also promised to remove the tow bar and provide a full tank of petrol. Neither of these promises was honoured. I have these conversations saved on text message.

Within a week of collecting the car, the tyre pressure warning light came on. I took it back, and they arranged for two tyres to be replaced. About two weeks later, the warning light came on again. I took the car to another garage, where I was told the tyres fitted were below the legal tread limit and should never have been put on the vehicle. I then had to return to the garage that originally fitted them, who contacted Car Traders and eventually replaced the tyres again.

Since then, the ABS warning light has come on. When I contacted the dealership, I was told I would have to pay £100 just for a diagnostic because my warranty had expired.I am now left with a faulty car and zi now have to take money from my own pocket for repairs.

This is particularly frustrating because I was originally promised a six-month warranty. When I went to collect the car, I was told it had been reduced to three months because the six-month offer had ended. However, I purchased the car while the six-month warranty was still being advertised.

Overall, I have had repeated problems, broken promises, and poor after-sales service. Based on my personal experience, I would not recommend buying a car from this dealership.

Test drove a car elsewhere and liked it, found the same make and model with NT traders so purchased it without seeing it, the finance and everything went through swimmingly and was delivered in a couple of days, car is exactly as appeared on the website, I am chuffed to bits with it, had very responsive and professional service all the way through, can't fault them, top dealership!

Great fleet of cars and great specs on the car.
and great specs on vehicles.

They have huge collections and best cars I would suggest to visit and have a look here

Good and perfect service

I found the NT Traders ltd online whilst looking for a good deal. I called and it was Mohammad who took the first call and trust me i immediately knew i made the right decision. From the moment I walked into the dealership, I could tell they genuinely care about their customers. The team was welcoming, professional, and created a great atmosphere.

I had almost decided to leave and not go ahead with my purchase, but Mohammad completely changed my mind. His customer service was exceptional from start to finish.

He was patient, professional, knowledgeable, and never made me feel pressured. He took the time to answer all my questions, listened to my concerns, and genuinely wanted to help me find the right car. His honesty and friendly attitude made the whole experience enjoyable and stress-free. Even after purchasing the car, any concerns or enquiries i request to speak to him because he has a great customer service values.

Thanks to Mohammad, I left feeling confident and happy with my decision. He is a real asset to the dealership, and I highly recommend asking for him if you’re looking to buy a car. Thank you again for such an outstanding experience! I will keep referring friends and family to NT Traders Ltd.

I had a fantastic experience from start to finish, Mohammad gave me the best service. Well done for amazing service. I highly recommend

Good inspection and very professional, pleasant and polite. Clearly knew what he was doing. Thank you for an enjoyable sale.

Water car from them Toyota CHR had a very good experience. Everything was reasonable and professional. No hassle. If you’re looking for a new car give them a try.