Olivia was very professional and helpful with a very empathetic demeanor, as we had two SEN children. The facilities were good and the food was good. My wife claimed that the onion rings were the best... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We booked online as a team specifically so we could compete against each other. Unfortunately, we had to wait a long time for lanes to become available, and when lanes were eventually assigned, our gr... Zobacz więcej
Reakcja na opinię
The staff were very helpful. Unfortunately the fuse went off in the karaoke room so the lights turned off, scaring my niece who has sensory issues. The manager spoke very kindly to my niece who was t... Zobacz więcej
Reakcja na opinię
me and my partner had an absolutely brilliant time using the arcade, playing pool and having a few cheeky drinks. but a special mention to a member of the team autumn, she was amazing! quick and frien... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Tenpin Dudley is easy reach from Dudley town centre, Wolverhampton, Stourbridge and across the Black Country. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the West Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dudley, sorted.
Dane kontaktowe
Castle Gate Park, Castlegate Way, DY1 4TA, Dudley, Zjednoczone Królestwo
- 0333 034 6100
4,3
Doskonała
153 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The ease of booking
The ease of booking, the special offers as wouldn’t be able to go otherwise.
1 kwietnia 2026
Odpowiedź od Tenpin - Dudley
Hi Karon, thank you for the amazing 4* review of Tenpin Dudley! We are so pleased you are able to visit us and take advantage of our great deals that we have on offer and we very much hope to welcome you back again soon! Best wishes - Mel
love it there! great place
definitely do the 2 games and 2 meals it works out so cheap and worth it!
1 kwietnia 2026
Odpowiedź od Tenpin - Dudley
Hi Nell, what a brilliant 5* review of Tenpin Dudley! We are thrilled you had the best time and were able to take advantage of one of our fab deals and we can't wait to see you again soon! Best wishes - Mel
Filthy toilets
While the bar staff and manager do a great job the toilets are absolutely disgusting 🤮 the toilets are not the bar staffs job and for a busy establishment the toilets should be cleaned multiple times a day not once in the morning and by a CLEANER not bar staff. Filthy sanitary towels hanging out of the sanitary bins because they're full I've never seen anything like it. Toilets where dirty floor was filthy and for the money that place brings in this is totally unacceptable.
30 marca 2026
Odpowiedź od Tenpin - Dudley
Hi Kimberley, thank you for taking the time to review Tenpin Dudley! We're so sorry to hear that there had been issues with the cleanliness during your visit. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Dudley'. We hope to see you again soon for a better experience. Best wishes, Jade
Great customer service from Aggie.
Great customer service from Aggie.
All round excellent.
1 kwietnia 2026
Odpowiedź od Tenpin - Dudley
Hi Karen, what a lovely 5* review of Tenpin Dudley! We are so happy you had a great visit and that our team member Aggie made it extra special! We will be sure to pass your lovely comments on and we look forward to seeing you again soon! Best wishes - Mel
Odpowiedź od Tenpin - Dudley
Hi Kelsey, thank you for the excellent 5* review of Tenpin Dudley! We are delighted to see you enjoyed your recent visit and found our booking process easy to use and team friendly and we can't wait to see you again soon! Best wishes - Mel
Odpowiedź od Tenpin - Dudley
Hi Damien, thank you so much for the 5* review of Tenpin Dudley! We are really pleased to hear you had an excellent experience! We can't wait to see you again soon for another 5* experience! Best wishes, Jade
Odpowiedź od Tenpin - Dudley
Hi Zakir, what a brilliant 5* review of Tenpin Dudley! We are delighted you had such a fun visit and found our staff friendly and helpful! We do hope this means you will visit us again soon and we very much look forward to welcoming you back! Best wishes - Mel
Odpowiedź od Tenpin - Dudley
Hi Paul
We're glad you enjoyed your family time with us! Thank you for sharing your positive experience; we appreciate it. Best wishes- Clare
Odpowiedź od Tenpin - Dudley
Hello, what a fabulous 5* review of Tenpin Dudley! We are thrilled you had such a great time and we can't wait to see you again soon! Best wishes - Mel
Odpowiedź od Tenpin - Dudley
Hi Una, thank you for rating Tenpin Dudley a lovely 5 stars! We're pleased to hear you had a good time and found the team to be polite and helpful. Hope to see you again soon.
Take care,
Kirsty
Friendly service from all the staff we…
Friendly service from all the staff we met & competitive prices. Venue clean & tidy.
30 marca 2026
Odpowiedź od Tenpin - Dudley
Hi Julie, thank you for rating Tenpin Dudley a fab 5*! We're so pleased to hear that you enjoyed the service from our team and the venue, and we can't wait to see you again soon! Best wishes - Adelaide
Lovely member of staff
Lovely lady on the front desk name agnes I think something along those lines was really lovely helpful polite, also other members of staff worked hard to keep all areas clean and tidy my children loved it there
1 kwietnia 2026
Odpowiedź od Tenpin - Dudley
Hi Tanya, what a wonderful 5* review of Tenpin Dudley! We are so pleased yourself and your children had a great time and you received excellent customer service on your visit! We will be sure to pass your lovely feedback on and we look forward to seeing you again soon for another fun day out! Best wishes - Mel
Odpowiedź od Tenpin - Dudley
Hi Elaine, thank you for the excellent 5* review of Tenpin Dudley! We are so pleased you love visiting us and we can't wait to see you again soon! Best wishes - Mel
Odpowiedź od Tenpin - Dudley
Hi Mathew
We appreciate your 4-star rating! We're so glad you enjoyed our service and that our team's friendliness enhanced your experience. Best wishes - Clare
Excellent service
Great location, excellent for everyone ‼️ Booked for my sons birthday 🎉🎉
25 marca 2026
Odpowiedź od Tenpin - Dudley
Hi Magdalena, thank you for leaving Tenpin Dudley a lovely 5* rating and review! We're happy to hear that our location met your expectations and that you all enjoyed celebrating your son's birthday with us. We are so glad you enjoyed your experience and we greatly appreciate your positive feedback! We can't wait to see you again soon! Best wishes - Rosie
I had a group of about 10 people in the…
I had a group of about 10 people in the lane next to us . They were shouting and screaming constantly and coming across into our lanes blocking our access. Not once did any staff or security ask them to behave , very disappointed with people being let ruin othere people's night
24 marca 2026
Odpowiedź od Tenpin - Dudley
Hi Mr Neale, thank you for leaving Tenpin Dudley a rating and review. We appreciate you taking the time to share your experience. We're sorry to hear that the behavior of another group impacted your experience. We'll ensure this feedback is shared with the correct teams for future improvements to be made. We hope to have an opportunity to welcome you back again soon! Best wishes - Rosie
Everyone had a great evening of bowling…
Everyone had a great evening of bowling and the food and drink were also great. Good food and great value for money thankyou.
24 marca 2026
Odpowiedź od Tenpin - Dudley
Hi Maria
We're happy everyone had a great evening of bowling, and that the food and drink were also great. We appreciate you letting us know that you consider it good value for money. Best wishes - Clare
Good bowling lanes and other facilities
Easy check in. Lane clean and tidy. Drinks and food ordered through app and arrived quickly. Good choice of arcade machines.
24 marca 2026
Odpowiedź od Tenpin - Dudley
Hi Laura, thank you for the 5* review for Tenpin Dudley! We're so pleased to hear that you found the check-in and ordering process easy and that you enjoyed the arcade games. We look forward to seeing you again soon! Best wishes - Adelaide
Bowling and arcade
The experience was wonderful but could do with adding 2p sliding machines as well as 10p ones
20 marca 2026
Odpowiedź od Tenpin - Dudley
Hi Jayne, thank you so much for the 5* rating of Tenpin Dudley. We are pleased to hear you had a fun time. Your feedback is important to us and we will ensure this is passed on to the correct team.
Take care,
Kirsty
Lovely staff very helpful and friendly
Lovely staff very helpful and friendly. I made a mistake with the booking I phoned straight away and the lady that answered could not have been more helpful she sorted the booking out with no problems at all. The booking was for my husband and grandson they said they really enjoyed their game the food was lovely and they were even offered some sweets which were very much appreciated. If it was a little less expensive I’m sure they would go more often but it was well worth the visit, many thanks to all the staff at Dudley Tenpin.
15 marca 2026
Odpowiedź od Tenpin - Dudley
Hi Carole
We're happy to hear that our staff was helpful and friendly when resolving the booking issue. We're glad your husband and grandson enjoyed their game, the food, and the sweets. We appreciate your feedback regarding the cost and thank you for your visit! Best wishes - Clare
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.