9 of us came for a game of 10 pin bowling. It was a very good and pleasant experience. We were well looked after and we all enjoyed ourselves. The staff were attentive , polite and courteous Thank... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęXscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA Castleford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Arcade machines are good and bowling lanes and setup good, the price of £6.50 for a game of bowling and a burger was ok even though didnt have any burgers left and it was a lunchtime booking but the p... Zobacz więcej
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The value for money was excellent. We turned up a little late due to traffic but staff where understanding and helpful. We took advantage of the summer saver offer and had a game of tenpin for four... Zobacz więcej
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Took our two children for a bowling session. Very good summer offer for one game of bowling plus some food for £26. Really enjoyed it, area around our lane was clean and tidy. Friendly staff on recept... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Tenpin Castleford is easy reach from all over West Yorkshire — a proper local bowling spot with big group energy. With modern bowling lanes and lane lighting, there’s room for families, groups and walk-ins throughout the week. And it’s not just bowling. Hit the pool tables, take on the arcade and settle scores the old-fashioned way. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Castleford, sorted.
Dane kontaktowe
Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA, Castleford, Zjednoczone Królestwo
- 0333 034 6100
4,2
Dobra
170 recenzji
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Odpowiedź od Tenpin - Castleford
Hi Samantha, thanks for your 4-star review for Tenpin Castleford! We're so glad you enjoyed your experience and found our place clean and well-priced. We appreciate your positive feedback and look forward to seeing you again in the future! Best wishes - Rosie
Friendly reception staff and excellent…
Friendly reception staff and excellent facilities overall
10 czerwca 2026
Odpowiedź od Tenpin - Castleford
Hi Dave, thank you very much for the fabulous 5* review of Tenpin Castleford! It is wonderful to see you had such an enjoyable visit and found the team very friendly and we can't wait to see you again soon! Best wishes - Mel
Odpowiedź od Tenpin - Castleford
Hi Ian,
Thank you for your fantastic 5* review at Tenpin Castleford! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
How casual & fun it was
How casual & fun it was, for the kids & adults alike. Great idea having the midday dance routine done by staff, to keep the kids engaged. Well done Prem.
6 czerwca 2026
Odpowiedź od Tenpin - Castleford
Hi Victoria, thanks for leaving Tenpin Castleford a fabulous 5* rating! We are so glad you and the kids had a fun experience! We appreciate your kind words about our staff's midday dance routine. We strive to keep everyone engaged and we're pleased to hear the children enjoyed this too! We can't wait to see you again soon! Best wishes - Rosie
Odpowiedź od Tenpin - Castleford
Hi Jeff, thank you for leaving Tenpin Castleford a fantastic 5* rating and review! We are so pleased everyone had a fun time! Thank you for the wonderful 5-star review and we hope to see you again in the future! Best wishes - Rosie
Booked a Sunday afternoon for 6 adults…
Booked a Sunday afternoon for 6 adults and 1 child. Staff very friendly and helpful checking us in. We booked for food too; burgers / fries and food was nice & tasty.
Bowling area was very clean.
Overall very happy & would recommend.
10 czerwca 2026
Odpowiedź od Tenpin - Castleford
Hi there
Thank you for your wonderful 4-star review! We are so pleased to hear that you and your family had such a positive experience with us, enjoying the friendly staff, tasty food, and clean bowling area. We appreciate your recommendation and look forward to welcoming you back soon! Best wishes - Clare
Poor customer service
We arrived 5 minutes early for our pre-booked bowling. It was clear to see that they were short staffed, as the were only 2 staff members that we saw. It took 10 minutes for us to be booked in, due to the amount of people queuing in front of us at reception, and the bar area. There were other customers coming to the bar as the ticket counter machines were out of order (we found out later that this was because the ticket hubs inside were full and needed to be emptied, but the staff had prioritised responding to customers at the bar and reception).
We had a great time bowling, and enjoyed the drinks and snacks.
Myself and 2 children went to the arcade afterwards and won tickets. The 3 ticket counters weren’t working, all showing error codes and there were 2 families in front of us who had let staff know about the problem. It took 15 minutes for someone to cover over (who emptied the bin inside, and this solved the problem). Due to one of my children being bored due to the wait, they had been playing on one of the machines, and the tickets had come to the end of the roll, so again, this showed an error message. We went to the bar twice, asking for some assistance. We waited 20 minutes for someone to come over. The gentleman was apologetic for the wait, and when asked the reasons for staff shortages, he said hours had been cut. I asked to speak to the manager, as we were late for a table we had reserved for lunch. I was told they were in the office doing paperwork, and I said I wanted to express my dissatisfaction. A female to speak with me 5 minutes later. She presented with an uncaring attitude towards our experience, stating that she was only the supervisor, and that if I was unhappy, I should leave a review. She gave me a card with a qr code on it.
I will not be rushing back to go bowling again due to the poor experience I encountered. It is expensive to go bowling and the arcade and I would have expected a higher level of customer care than what I received, especially given that it was school holidays.
28 maja 2026
Odpowiedź od Tenpin - Castleford
Hello Sam, First off thanks for sharing your feedback. We're glad to hear that you had a great time bowling and enjoyed the drinks/snacks. However, we're really sorry to hear of the disappointment caused at your recent visit. The last thing we want to do is let our customers down, and moving forward we're going to do everything in our power to hold ourselves to that standard. Again, we're sorry, but we hope you'll consider giving us another chance. Feel free to reach out to us at customer.feedback@tenpin.co.uk with the subject 'Review-Castleford' if you would like to discuss this matter further. Best wishes, Jade
It was my daughters birthday and she…
It was my daughters birthday and she throughly enjoyed it although it was very busy and they were very short staffed, the 2 ladies at reception were working their backs off and still had a smile and were very helpful and chatting, they deserve a medal for the work they were doing.
3 czerwca 2026
Odpowiedź od Tenpin - Castleford
Hello Michelle, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Castleford. We are thrilled to hear that your daughter had a great time celebrating her birthday with us. We will pass your lovely feedback onto our staff! We do hope to see you again very soon, Best Wishes - Kimberley
Odpowiedź od Tenpin - Castleford
Hi Matthew, thank you for leaving Tenpin Castleford a fab 5* rating! We're delighted you enjoyed the atmosphere. Thank you for your positive feedback; it means a lot to us. We can't wait to see you again soon! Best wishes - Rosie
Not enough staff
Had a great time, the staff that was there only 2 members were very helpful once we waited in a long queue for them to come out of back room.
27 maja 2026
Odpowiedź od Tenpin - Castleford
Hi BB, thank you for leaving Tenpin Castleford a lovely 4* rating and review! We're happy to hear you had a great time! We appreciate your feedback regarding the wait and staffing, and we'll certainly pass this to the correct teams for future improvements to be made. We hope to see you again soon! Best wishes - Rosie
Graeat atsmophere the kids loved it and…
Graeat atsmophere the kids loved it and the food was spot on
3 czerwca 2026
Odpowiedź od Tenpin - Castleford
Hi Gareth
Thank you for your wonderful 5-star review! We are so pleased to hear that you and your children enjoyed the atmosphere and food. Best wishes - Clare
Good ,kind ,clean
27 maja 2026
Odpowiedź od Tenpin - Castleford
Hi Honorata
We are pleased that you enjoyed the clean facilities and the kind staff members. Thank you for the fantastic 5* rating. Best wishes - Clare
A really fun evening( even though I…
A really fun evening( even though I came last lol) with my grandchildren
Straight forward to book
Thank you
20 maja 2026
Odpowiedź od Tenpin - Castleford
Hello Fee,
Thank you for taking the time to rate Tenpin Castleford 5 stars. We're so glad you and your grandchildren had a fun evening! Thank you for your kind words and we hope to welcome you back again soon. All the best ~ Laura
Odpowiedź od Tenpin - Castleford
Hello, Thank you for taking your time to leave us a review. We are extremely sorry to hear that you were unable to attend your session with us. We do hope that you managed to solve the issue with your phone. Best Wishes.
Amazing night
Amazing night. Staff was friendly and helpful. Two staff stood out the most was rebekka and Joshua happy to help and given served us with a smile. Well worth the money in the song room and drinks are good price
29 maja 2026
Odpowiedź od Tenpin - Castleford
Hi Hannah,
Thank you for your fantastic 5* review at Tenpin Castleford! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Odpowiedź od Tenpin - Castleford
Hi Caroline,
Thank you for your lovely 5* review at Tenpin Castleford! It's great to see you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Good bowling, good value!
Love coming to this bowling as it's good value for money and my son loves the arcades as well.
I'm giving this a 4 star as the day we visited (Mon 25th May) it wasn't very busy, we ordered drinks and food via the code at the lane however it took 20 minutes for our drinks to arrive and by the time our second game started we were still waiting for our food.
When I asked at the bar they said they didn't have an order for food but when double checking the system it was there, they had just forgot about it. Bit of a shame that when the food finally arrived we had nearly finished our second game and then had to continue eating at one of the tables at the bar. Next time I won't be using the code to order online.
27 maja 2026
Odpowiedź od Tenpin - Castleford
Hi Laura, thank you very much for taking the time to leave a review of Tenpin Castleford! We are pleased to hear you enjoy visiting us and find us good value for money. However, we are very sorry to hear that on this visit there was a long wait for your drinks and food! Your feedback is very important to us so please be assured all will be sent to the team for future improvements and in the meantime we really hope you will still consider visiting us in the future! Best wishes - Mel
Quick & Easy
Quick and easy setup on arrival, only downside was ordered drinks to lane but didn’t turn up after 20 mins so had to go bar and collect ourselves.
27 maja 2026
Odpowiedź od Tenpin - Castleford
Hi Mitch, thank you for leaving Tenpin Castleford a fabulous 5* rating! We appreciate your feedback. We're sorry to hear about the drink delay and will ensure that this feedback is shared with the correct teams for future improvements to be made. We hope to welcome you back again soon! Best wishes - Rosie
All good got us
27 maja 2026
Odpowiedź od Tenpin - Castleford
Hi Eric
We're glad you enjoyed your visit. We appreciate your kind words and hope to see you soon. Best wishes - Clare
Odpowiedź od Tenpin - Castleford
Hi Claire, thanks for leaving Tenpin Castleford a lovely 5* rating! We're so glad your family had a fun time! Thank you for the wonderful feedback. We hope to see you again soon! Best wishes - Rosie
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