TechSmith Corporation Recenzje 

Although I really like their products, especially Snagit, I think they should offer student discounts to more countries, not just the US, UK, and Canada. Expanding this benefit globally would help students like me and allow them to reach a wider audience.

Always very helpful in meeting my needs and getting my questions answered promptly.

No upgrade path for users who bought stand alone licenses.

After years of selling perpetual licenses with maintenance plans, the reason I bougjt it, TechSmith moved to an opaque subscription model. Customer support ignored clear questions, replied with empty phrases. Another U.S. company putting profit over trust. The software was not the best in class, but the company’s attitude clearly converts customers into losers.

Real time help by persons and the way they wait patiently giving enough time for to learn, search and do what they tell us to do is simply superb. We kearn not only camtasia but also friendliness.

I have used TechSmith Snag-it for decades and I find it indispensable for composing and editing stories and reports. It allows you to easily place the details necessary to add that finishing touch.

The information is available - with a considerable time delay. I really miss the previous way that is conducive for customers. The fact that we are paying for a service that is delayed is disappointing.

I have always admired TechSmith Products. They are simple to use packed with features. For most users, it is the best option.

Camtasia is a very user friendly software, each time i use it i learn more about its many possibilities.
I run it with mac m4 chip so its pretty smooth no bugs…. Which i was experiencing before with my intel processor.

Love the product

Resolving my issue from your help desk was great.

What i don't like is that 2024, is the end of the perpetual license.

Please let me know if i incorrectly understood the above

rgds

Craig

Your chat tech was very helpful. Explained that you no longer offer perpetual Snagit licensing and quickly helped get me up and running again. I do wish TechSmith would reconsider offering perpetual licensing. I would gladly pay 2 to 3 times the yearly subscription cost for perpetual.

great company with an excellent product.
great customer service as well!

The diligence and eagerness of your support staff to resolve issues and provide satisfactory solutions.

i like quick answers to my questions and also excellent service this team provides. i am a procurement clerk for freeway insurance a/o confie dministrative services. very trustworthy.

Customer service is the bomb firstly. I trust your company over pretty much all other editors that I've used. Love how you keep us in the loop with changes and upgrades. Best educational library as well. Not much I would change at the moment.