I first chatted with Rio online, and he escalated the request to Nick Godfrey. My experience with Nick Godfrey was pleasurable, as he responded the next day with an explanation and a resolution to my... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great products (I use Snag IT almost daily and I have made several professional quality videos with Camtasia. I recently use Screencast for the first time to upload a video with interactive hotspots w... Zobacz więcej
Great support! The technician worked on my issue right away and followed up with me a few days later. I appreciate the great support!
Snaggit is repeatedly crashing. Customer support hasn't solved the issue promptly furthermore they are asking for the same information that I've already provided to them. Lazy and inefficient servi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.
Dane kontaktowe
14 Crescent Rd., 48823, East Lansing, Stany Zjednoczone
- 5173812300
- https://www.techsmith.com/contact.html
- www.techsmith.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Your company was very helpful to…
Your company was very helpful to provide a refund and confirm that the account was closed since the company does not function any longer.
I have always loved Camtasia Studio
I have always loved Camtasia Studio, the program. Techsmith has always been supportive, until recently. I am thrilled for upgrades, that is awesome, but when you constantly have to upgrade and they disable functionality, it becomes a bit of a racquet. My program was working fine, and then several functions began to disappear. Of course, you need to upgrade to the new version for another $250-$500 to regain old functions. Racquet.

Odpowiedź od TechSmith Corporation
Techsmith has great products
Techsmith has great products. I have used Camtasia and Snagit for about a decade or more. My recent interaction with them was re: the switch to subscription pricing. All my questions were answered to my satisfaction (honestly I am not a fan of subscription pricing - even though it appears to be becoming the norm).
Technical response was given quickly.
I recently traveled to Barcelona and…
I recently traveled to Barcelona and used Kiwitaxi for the first time. Booking was straightforward, and the confirmation came quickly. Upon arrival, the driver was right where he was supposed to be, holding a sign with my name. The ride was comfortable, and the driver was very courteous, even offering to help with my luggage. What impressed me most was how seamless the entire process was, from booking to arrival. I’ll definitely be using Kiwitaxi for my future trips.
Camtasia is great for anything shy of a serious film
I use Camtasia regularly to make videos of all sorts as well as computer, instructional videos, and it is great and fit for purpose. Sure it's not adobe premiere for high-end filmmaking, but it is great for office level and hobbyist video, making an editing and more. I love it, and it's well worth the money.
All's well that ends well.
We did run into a few issues but they were all finally resolved. Appreciate the staff making it happen. Fantastic product.
Helpful Quick Training Vidoes
I love the quick training videos available to users and the certification process was excellent. There are times when I forget how to do a something like "simplify" and the quick videos are super helpful to watch.
Snagit is a really full-featured…
Snagit is a really full-featured program. I know going forward, it will be only available as a subscription. I wish they would retain the perpetual licensing as an option.
Prompt and friendly service
Prompt and friendly service. It isn’t always that one receives such courteous and professional service. Thank you team!
Excellent customer service
Excellent customer service. I couldn’t believe how easy it was to get a response from them and and the speed with which my situation was resolved.
Great product; great service.
1. Great product. Dramatically simpler than comparable tools such as those from Adobe. Deep enough feature set to do complex projects.
2. Great service. I did have a few questions and issues and went through a version upgrade. Integrated tech support and actual contact with humans was all first rate.
Quick support
Great product
I use Snagit
I use Snagit, and have since it was introduced to the market. It's easy to use, and gives me professional results every time. Trust it. Most recently I used it for photo editing in my newspaper column this September, 2024.
This is a great screen capture tool
This is a great screen capture tool. It makes the snipping tool look like a joke. It's way more powerful and has a lot of great features.
TechSmith has it mastered! Excellent tools!
All of the tools from TechSmith are easy to understand and use, and make my life easier! By using Snagit, I'm able to create clear, informative documentation that helps others understand the material that I publish.
Document how to solve a problem easily
I'm impressed with how easy it is to document what we do every day with the help of TechSmith. It has made remembering and passing along how we solve problems a lot easier.
I like how they send me tips on how to…
I like how they send me tips on how to use SnipIt.
I found the person who called me back supportive …
I found the person who called me back very helpful. They were supportive and had an attitude of we’re going to resolve your issue. They put me at ease and gave me confidence they’ll resolve the issue
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







