I ordered a mono kitchen tap online. As an after thought, I emailed customer sales to ask whether the tap included all fittings, hoses etc. To my amazement, I received a reply within the hour! Upon... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a part for a mixer tap from Tapstore and received very good service. HOWEVER, the contact phone number on their web page is a premium rate number! I did not realise that o8 numbers were prem... Zobacz więcej
Reakcja na opinię
Excellent experience with Tapstore. Teresa answered all my questions with patience, helped me choose the right sink, checked their stock and despatched my purchase promptly. She even sorted out the... Zobacz więcej
Reakcja na opinię
Ordered a Franke tap . Had not heard from courier, so rang tap store , lovely lady contacted courier to see what the delay was. Courier had noted down wrong postcode. Told it was coming on Monday cour... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Wyposażenie łazienek
- Projektant łazienek
- Sklep z artykułami domowymi
- Sklep z meblami kuchennymi
- Przebudowy kuchni
- Sklep z przyborami kuchennymi
Napisane przez firmę
Tapstore.com - the widest selection of quality branded bathroom taps, kitchen taps, showers, pumps, bathroom cabinets, wastes, traps, heated towel rails and bathroom accessories available to buy online. Free delivery on orders over £100
Dane kontaktowe
Unit P, Charlwoods Business Centre, RH19 2HH, East Grinstead, Zjednoczone Królestwo
- 01342 321121
- sales@tapstore.com
- www.tapstore.com
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The service was second to none
The service was second to none, very informative and kept me updated regularly, thanks
Product reviews
Acquapuro ACQ-IFC+ Replacement Filter Cartridge
Very easy to swap over and install, comes with the two 3/8 x 1/4 90 degree connections, would be beneficial to have straight connectors too. Overall very satisfied and would recommend.

Odpowiedź od Tapstore UK Ltd
Easy to order and quick delivery
Easy to order and quick delivery. I would definitely recommend Tap Store

Odpowiedź od Tapstore UK Ltd
Very efficient company!
Very efficient products sent out in a timely manner and well packed too. Highly recommend.

Odpowiedź od Tapstore UK Ltd
Prompt service
The service was prompt and folowed up by a status update and then a personal e-mail. The customer focus seems to be refreshingly paramount. Well done Tap Store.

Odpowiedź od Tapstore UK Ltd
Brilliant service and quality of goods
Really easy site to understand. Order arrived within 48 hours. Tap is of a really good quality. Would recommend this store without hesitation.

Odpowiedź od Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd
Great personal service!!
I was having difficulty getting this particular sink locally and thus company did not make a drama out of my order. In fact, they were very efficient and friendly to someone who is slightly out of her depth in renovating a house. I would definitely recommend.

Odpowiedź od Tapstore UK Ltd
Fantastic service from this company and…
Fantastic service from this company and Tim in particular.
This gentleman spent at least 20 minutes on the phone to me helping me with a problem with my shower even though it became apparent to us both that i was not going to buy a shower pump from them.
Highly recommend this compan

Odpowiedź od Tapstore UK Ltd
I needed a replacement kitchen tap
I needed a replacement kitchen tap. From looking, choosing, ordering to delivery it was just 24 hours - what a fantastic result!

Odpowiedź od Tapstore UK Ltd
Great customer service when issues arise
I ordered two taps, one of their taps I ordered said it would be delivered two weeks later as it was out of stock, they emailed a few weeks later to say it wouldn't be in stock anytime soon and offered me a matching tap for a discount. This is great service, kept me informed and offered a discount due to the inconvenience. After 4 months of renovating my house, I have had many bad experiences with customer service of many businesses, but I want to congratulate them on being pro-active and helpful with no hassle and sorted the issue out. Well done. It's a welcome change to many other companies.

Odpowiedź od Tapstore UK Ltd
Super Service & Advice
Initial advice and guidance from Will which was spot on. Ordering process was straight forward. I was updated re delivery via Teresa and emails. Item arrived well packaged, looks good and appears to be working very well. I am very pleased with the product and the service provided by tapstore was excellent. I would highly recommend this company.
Dee C

Odpowiedź od Tapstore UK Ltd
Had exactly the tap I needed
Had exactly the tap I needed, ordered in that morning when plumber left and arrived 11am the next day and that was in the run up to Christmas - fantastic service.

Odpowiedź od Tapstore UK Ltd
Amazing customer service
Amazing customer service. They were super quick to answer my questions via email and again super quick to resolve all issues I had. I will definitely prefer them in my next orders

Odpowiedź od Tapstore UK Ltd
Excellent service
Excellent product and service to match. Will definitely use again.

Odpowiedź od Tapstore UK Ltd
Perfect transaction
Perfect transaction, competitive price, very quick delivery.
Arrived in perfect condition.

Odpowiedź od Tapstore UK Ltd
Bought a 3 lever kitchen tap
Bought a 3 lever kitchen tap, with pull-out spray (inc. water filter). Excellent & very fast delivery, coupled with knowledgeable experts - Great advice & recommendations from the team

Odpowiedź od Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd
As pleased with my second order as with…
As pleased with my second order as with the first one, really impressed with the service/ delivery, and quality of the products (not sure what comes first these days… guess, it’s Customer service ;)

Odpowiedź od Tapstore UK Ltd
Will Naylor, efficient, polite and just a really nice guy.
I have been having problems with my filtered water and after a couple of emails to Will Naylor in customer service the problem was resolved. He contacted the manufacturer of the filter tap I had purchased and with the information they gave him I fixed the problem in 5 minutes.
I’m very grateful and really appreciate the great service and support, especially from Will. Thank you so much 😊

Odpowiedź od Tapstore UK Ltd
Easy to navigate website
Easy to navigate website, good communication from order to delivery. Good packagaging and fast delivery. Would recommend.

Odpowiedź od Tapstore UK Ltd
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