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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered a mono kitchen tap online. As an after thought, I emailed customer sales to ask whether the tap included all fittings, hoses etc. To my amazement, I received a reply within the hour! Upon... Zobacz więcej

Oceniono na 1 z 5

I ordered a part for a mixer tap from Tapstore and received very good service. HOWEVER, the contact phone number on their web page is a premium rate number! I did not realise that o8 numbers were prem... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent experience with Tapstore. Teresa answered all my questions with patience, helped me choose the right sink, checked their stock and despatched my purchase promptly. She even sorted out the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered a Franke tap . Had not heard from courier, so rang tap store , lovely lady contacted courier to see what the delay was. Courier had noted down wrong postcode. Told it was coming on Monday cour... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wyposażenie łazienek
  2. Projektant łazienek
  3. Sklep z artykułami domowymi
  4. Sklep z meblami kuchennymi
  5. Przebudowy kuchni
  6. Sklep z przyborami kuchennymi

Napisane przez firmę

Tapstore.com - the widest selection of quality branded bathroom taps, kitchen taps, showers, pumps, bathroom cabinets, wastes, traps, heated towel rails and bathroom accessories available to buy online. Free delivery on orders over £100


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

92 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The service was second to none

The service was second to none, very informative and kept me updated regularly, thanks
Product reviews

Acquapuro ACQ-IFC+ Replacement Filter Cartridge
Very easy to swap over and install, comes with the two 3/8 x 1/4 90 degree connections, would be beneficial to have straight connectors too. Overall very satisfied and would recommend.

27 września 2024
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

Thank you for taking the time to leave us such a great review! We hope to deal with you for all of your future water filter changes

Oceniono na 5 z 5

Easy to order and quick delivery

Easy to order and quick delivery. I would definitely recommend Tap Store

11 lipca 2024
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

We are glad to hear you had a smooth transaction with us, we hope to deal with you again soon!

Oceniono na 5 z 5

Very efficient company!

Very efficient products sent out in a timely manner and well packed too. Highly recommend.

24 czerwca 2024
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

Thank you for your kind review, we are pleased to hear that your order was processed and delivered efficiently!

Oceniono na 5 z 5

Prompt service

The service was prompt and folowed up by a status update and then a personal e-mail. The customer focus seems to be refreshingly paramount. Well done Tap Store.

7 czerwca 2024
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

Thank you for taking the time to leave us a review, your kind words are greatly appreciated! We always aim to provide the most personable customer experience from ordering to delivery, so are pleased to hear you were happy with the service received!

Oceniono na 5 z 5

Brilliant service and quality of goods

Really easy site to understand. Order arrived within 48 hours. Tap is of a really good quality. Would recommend this store without hesitation.

21 marca 2024
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

Thank you for your feedback! We are happy to hear that the site was easy to navigate and you found what you were looking for!

Oceniono na 5 z 5

Quick and easy.

Quick and easy.
Delivery faster than expected.

3 marca 2024
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

We are glad to hear that your order arrived in a timely manner and hope you are happy with your purchase!

Oceniono na 5 z 5

Great personal service!!

I was having difficulty getting this particular sink locally and thus company did not make a drama out of my order. In fact, they were very efficient and friendly to someone who is slightly out of her depth in renovating a house. I would definitely recommend.

15 lutego 2024
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

Thank you for taking the time to leave us such a kind review. We are happy that we could assist you in sourcing the sink that you had your heart set on! Hopefully we can assist you with any kitchen/bathroom renovations in the future.

Oceniono na 5 z 5

Fantastic service from this company and…

Fantastic service from this company and Tim in particular.
This gentleman spent at least 20 minutes on the phone to me helping me with a problem with my shower even though it became apparent to us both that i was not going to buy a shower pump from them.
Highly recommend this compan

20 lutego 2024
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

Thank you for your review! Tim really is the man when it comes to technical assistance, so we are pleased to hear that he could help you out even if it wasn't with a purchase through ourselves. We hope that you keep us in mind for any assistance in the future!

Oceniono na 5 z 5

I needed a replacement kitchen tap

I needed a replacement kitchen tap. From looking, choosing, ordering to delivery it was just 24 hours - what a fantastic result!

8 lutego 2024
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

Thank you for your review! We are pleased that your order arrived swiftly and efficiently, and hope that you are happy with your lovely new kitchen tap!

Oceniono na 5 z 5

Great customer service when issues arise

I ordered two taps, one of their taps I ordered said it would be delivered two weeks later as it was out of stock, they emailed a few weeks later to say it wouldn't be in stock anytime soon and offered me a matching tap for a discount. This is great service, kept me informed and offered a discount due to the inconvenience. After 4 months of renovating my house, I have had many bad experiences with customer service of many businesses, but I want to congratulate them on being pro-active and helpful with no hassle and sorted the issue out. Well done. It's a welcome change to many other companies.

30 stycznia 2024
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

We know how frustrating it is when things don't go to plan or unexpectedly available, so we sincerely apologise that your original tap was out of stock. Thankfully we could get you all set up with an upgrade for the same price to make up for the inconvenience! We hope the rest of your renovation has gone to plan and we can help you out with any future projects!

Oceniono na 5 z 5

Super Service & Advice

Initial advice and guidance from Will which was spot on. Ordering process was straight forward. I was updated re delivery via Teresa and emails. Item arrived well packaged, looks good and appears to be working very well. I am very pleased with the product and the service provided by tapstore was excellent. I would highly recommend this company.
Dee C

17 stycznia 2024
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

Thank you for your review! It is great to hear that you were kept well informed throughout the ordering and delivery process. Hopefully everything is still working well and you are happy with your purchase! We look forward to helping you with any of your future requirements.

Oceniono na 5 z 5

Had exactly the tap I needed

Had exactly the tap I needed, ordered in that morning when plumber left and arrived 11am the next day and that was in the run up to Christmas - fantastic service.

19 grudnia 2023
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

We know how chaotic things can get around the Christmas period, so it was a pleasure to assist in getting your tap back up and running in less than 24 hours!

Oceniono na 5 z 5

Amazing customer service

Amazing customer service. They were super quick to answer my questions via email and again super quick to resolve all issues I had. I will definitely prefer them in my next orders

8 stycznia 2024
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

We are glad to hear that you got the assistance you needed to resolve your issue, if we can be of assistance in the future please don't hesitate to give us a call! We look forward to dealing with you again.

Oceniono na 5 z 5

Excellent service

Excellent product and service to match. Will definitely use again.

1 grudnia 2023
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

Thank you! We look forward to dealing with you in the future

Oceniono na 5 z 5

Perfect transaction

Perfect transaction, competitive price, very quick delivery.
Arrived in perfect condition.

26 października 2023
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

We are happy to hear that everything went perfectly! Thank you for your kind review

Oceniono na 5 z 5

Bought a 3 lever kitchen tap

Bought a 3 lever kitchen tap, with pull-out spray (inc. water filter). Excellent & very fast delivery, coupled with knowledgeable experts - Great advice & recommendations from the team

27 września 2023
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

Thank you for taking the time to leave us a review! Our team were happy to help you pick the perfect product! We hope you are happy with your purchase

Oceniono na 5 z 5

What more do you want?

Speedy delivery and the correct product!

18 października 2023
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

Thank you for your feedback! We are glad to hear that your order arrived quickly and safely

Oceniono na 5 z 5

As pleased with my second order as with…

As pleased with my second order as with the first one, really impressed with the service/ delivery, and quality of the products (not sure what comes first these days… guess, it’s Customer service ;)

5 września 2023
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

I am glad to hear that your second order went as smoothly as your first! Once again it was my pleasure to assist and hope to do business with you again very soon!

Oceniono na 5 z 5

Will Naylor, efficient, polite and just a really nice guy.

I have been having problems with my filtered water and after a couple of emails to Will Naylor in customer service the problem was resolved. He contacted the manufacturer of the filter tap I had purchased and with the information they gave him I fixed the problem in 5 minutes.
I’m very grateful and really appreciate the great service and support, especially from Will. Thank you so much 😊

15 sierpnia 2023
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

We always strive to get any problems resolved as quickly and efficiently as possible, and it was a great relief to hear that a simple fix solved your issue on this occasion! If we can assist with anything else moving forward, please don't hesitate to ask!

Oceniono na 5 z 5

Easy to navigate website

Easy to navigate website, good communication from order to delivery. Good packagaging and fast delivery. Would recommend.

7 czerwca 2023
Opinia niezależna
Logo Tapstore UK Ltd

Odpowiedź od Tapstore UK Ltd

Thank you for taking the time to leave us a review! We are glad to hear that you had a pleasant experience ordering with us, we hope to deal with you again soon!

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