From the day I went in to look at the cars till only a week later when I collected the service I got was second to none. Both Geoff and James were extremely pleasant to deal with. On collection day,... Zobacz więcej
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From the day I went in to look at the cars till only a week later when I collected the service I got was second to none. Both Geoff and James were extremely pleasant to deal with. On collection day,... Zobacz więcej
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The porshce Edinburgh Centre, were great to deal with helpful,nothing too much trouble, from getting the rght car and dealing with Scott to dealing with James in finance everything run smooth, sec... Zobacz więcej
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Not the best service experience! Car was in dealership for full day before any work was started (according to the tracking app supplied). Consequently it was not ready when I needed it 2 days late... Zobacz więcej
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From walking through the door of the dealership I felt a welcome as the fist person we met was our salesman Geoffrey Worth. His knowledge and enthusiasm of the brand was first class. He answered all m... Zobacz więcej
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In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Fort Kinnaird,4 Oversman Road, EH15 3BZ, Edinburgh, Zjednoczone Królestwo
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Car was booked for 4 year service & MOT. From the outset, interactions were very professional and exactly as to be expected from a premium manufacturer dealership. The personal attitude and attention of the Service consultant who arranged booking and provided estimates and also the Service consultant who managed all interactions from drop-off to pick-up was excellent.

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
Products are great and service consistently very good

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
Premier league service from all parts of the business , friendly and very efficient . A pleasure to do business with .

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
The other Saturday morning I had the pleasure of attending the open day at Porsche Edinburgh, as soon as I walked in I was greeted by a lovely smile from the reception and was told about the “Free “ bacon rolls and coffee for breakfast,
(Everyone loves a freebie)
I had a look around the wonderful workshop and spoke to the very knowledgable staff , had a look at The showroom and to my surprise they had a demonstration of something called PPF by a great company, showing me how they applied it to the cars,(superb), I could watch people work all day..!
Honestly if you ever get a chance to pop along to Porsche Edinburgh, jump at it ,
The staff are awesome,
The knowledge is brilliant, and the whole morning was just fantastic..!
Paul Garrett.
.

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
Absolute pleasure to deal with. Lovely folks who really care and are just good human beings. They are a credit to the Porsche brand.

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
Very professional and well organised
Identified fault on a quick drop by as I had a coffee. They then organised parts required and loan car - the whole process very effortless and how customer service should be

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
Nathan, James and the entire team at Porsche Edinburgh have been fantastic throughout - highly recommend.

Odpowiedź od Sytner Group - Porsche Centre Edinburgh

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
Excellent service, car pickup and delivery service very good. Good communication and technical know how.

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
I had a really positive experience at Porsche Edinburgh. Derek went out of his way to contact me and remind me that my MOT was due, which I really appreciated. He arranged the appointment for me and organised a loan car, clearly setting expectations beforehand that there would be a small fee to cover the insurance for it.
The loan car itself was excellent — really nice and very well looked after. Derek also helped me renew my Porsche warranty, making the whole process straightforward and hassle-free.
It was also great to catch up with Ryan, who sold me the car three years ago. It’s always nice when a dealership remembers you and takes the time to chat.
Overall, a really good and positive experience at Porsche Edinburgh. Great service and very helpful staff.

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
Don't wish to make a fuss having already communicated my frustration to my service contact. Basically, the date had been in place for some time and I had travelled a long way from the north of Scotland so not time flexible. Unfortunately, the service plus tyres and a bumper camera fix took too long. I was only advised of the camera fix on the morning of the following day. After signing off on this, it took way too long to get the car back into the workshop, resulting in us not departing Edinburgh until near 1pm. I had a 3pm appointment, in Inverness that I had to cancel to another day. Really frustrating. I feel that the work on my car ought to have proceeded in a quicker, more seamless manner and I was disappointed – as expressed to your service rep – that this did not happen. I've doubts whether I'll continue to use the Edinburgh service.

Odpowiedź od Sytner Group - Porsche Centre Edinburgh

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
Front of house was excellent personalised experience. Fantastic attention to detail.
The service manager was great in explaining what was to happen and what the outcome was.

Odpowiedź od Sytner Group - Porsche Centre Edinburgh

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
MOT carried out while I waited in customer reception. Excellent coffee and friendly team. When my car failed (tyre problems) arrangements were made to quickly source replacements and have them fitted next day. Car was returned looking like new after valeting.

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
My car was collected from my home for its first service. I was kept informed of its progress and showed the various service processes through a video. The whole thing was done seamlessly and professionally. My car was returned to me after a thorough valetting. The whole experience was extremely pleasant and stressless and as a woman who does not find garages a natural habitat, I appreciate the very professional approach I encountered.

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
Friendly, helpful and knowledgeable staff, alway happy assist in any way they could

Odpowiedź od Sytner Group - Porsche Centre Edinburgh

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
Pauline mckay dealt with my car issue
once again exceeded expectations with the prompt & personal attention
Sorted an available car thru breakdown & Porsche assist service

Odpowiedź od Sytner Group - Porsche Centre Edinburgh
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