Support.com Recenzje 

Jeremy got done what I needed....good job!!! Thanks

I really, really appreciated that the source of the problem was fixed, but the reason I waited so long to call was I hate having to explain why I cannot afford more of your products, it is extremely stressful, I have to describe where the money is going, and basically it's nun of your business. Mr. Maligaya did NOT do this and I am thankful.

Your technician Victor explained to me what he had done (I understand very little of the technical talk), and was most considerate, helpful, polite and professional. Over the next several days I will be able to determine if the service resolved the issue.

honest company, easy to deal with

very good, very good, very good

Very professional and rapid service. Very pleased.

US Tech support was quickly able to address my issues.

I didn't have to explain anything in length. Roderick knew what I needed to get done and quickly did it.
I have referred others to your company before. I like the product and every employee I've spoken to has been great!!! Knowledgeable, helpful and pleasant.

George Carillo made the difference! He was tactful, instructive and receptive to my level of skills about what he had to do to effect the desired result: he got my program downloaded and my use of it restored!

They are very professional. they take the time to ask detail issues you are having and will resolve them and will follow-up with you .

Everything was excellent, and nothing more to say except keep on doing your great service. I have been with you for quite ssome time now.

My technician was very pleasant and helpful with questions regarding my cell phone also

The issues I was experiencing were quickly understood and resolved.

I called Support.com on Thursday (9-21-23) to get some assistance with my computer because it was not responding to my commands. I thought it needed a tune-up or something to clean up the cookies or whatever was causing it to run slowly.

I was told my request would be marked "URGENT" and someone would call me back the same day. No one called until the following day. My need wasn't pressing so I was not too upset by the late response.

On 9-22-23, I received a call from someone who identified himself as "Michael." His login, however, identified him as "Johsanto." I explained my problem and Michael ran a system check, updated my Windows application and left me with a computer that was performing MUCH BETTER than it was before. And that was the outcome I hoped to get.

I have been a Support.com customer since 2020 and I have always been satisfied with the level of service I have received from them. They are going by a different name these days (US Tech Support) so I hope US Tech Support will prove to be as upstanding as Support.com was.

I never had to wait on a return phone call when I was with Support.com so I hope US Tech Support will iron out that little wrinkle because if my need was truly urgent, I would have been upset if they did not respond in a timely manner.

Everyone was extremely helpful, efficient. and courteous. I do have two small complaints though, both the service representative on the phone, and the tech, tried to push software to me that I did not want. Also, the tech took over twelve hours to get back to me, I didn't think he was going to contact me. I thought my ticket was lost. I was surprised when he finally did call.