LOVE this company. Have been with them for about 2 years and used them 6 - 8x, always with excellent results. I love that I can be connected to them immediately these days - used to be a scheduled t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
US Tech Support's service has improved greatly compared to that of about 1.5 years ago. I no longer have to wait hours or days to get a promised call back that doesn't come, nor do I get passed around... Zobacz więcej
The tech was very patient, knowledgeable and not condescending as some techs can be.The service is very good. The only thing to note is that if you are not a beginner, you might do better to ust ask... Zobacz więcej
Smartwatch im Garantiezeitraum wegen Defekt eingeschickt, kam trotz genauer Fehlerbeschreibung ohne Reparatur wieder zurück! Jetzt zum zweiten mal eingeschickt, warte bereits über eine Woche und es wu... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
“Great Experience with QUOTEX
Quotex is a very reliable and user-friendly binary options trading platform. Compared to other binary platforms, it stands out for its smooth performance and quick withdrawal process. Many users appreciate that there are no major issues when it comes to withdrawing funds, which builds trust and confidence. It's a great choice for both beginners and experienced traders.
WASTE OF TIME
After they took my payment, I had to listed to 10 minutes of product commercial on their phone line. WE DON'T HAVE TIME FOR THIS !!!
No support.com….
Completely agree with every other one star review here. Had a subscription to support.com several years back, they were amazing. Ran into some tech problems on a new laptop and thought I’d try them again, paid $149 for a one-year subscription. Had an awful time getting anyone’s attention, when I finally did I also got a “here’s the ticket, we’ll call you” line. Took them over four hours to get back to me, by then I turned to another source for help. Will try and get a refund tomorrow…
Total disappointment
At first it seemed as though they could help but then they declined my payment method due to it being a prepaid card. I don't have Bank account or credit card so I couldn't get the help I needed
It's been over 24 hours and still no call back
Having trouble with a hacked Facebook account. They assured me they could help. As an ex support tech myself I've exhausted every avenue on the front end I can think of, I need help beyond what a normal person can do. In my desperation I reached out to this formerly reputable company for help. Apparently I was mistaken. I *will* get that refund if I don't get help.
Exact same result as the person below
Exact same result as the person below. This is a total scam. They did ultimately call me back about 48 hours later on a Sunday evening. The 5 star reviews listed here are obviously fake. Don't even think about dealing with this company.
BEWARE
Writing a negative review is uncommon for me, but the poor experience warrants a warning to others. My computer speed in addition to being concerned about potentially being hacked prompted me to reach out to Support.com today at 9 a.m. The online agent requested a payment of $55.02 in addition to signing up for a subscription to receive support, which I promptly paid and completed the signup for services. Once the agent confirmed payment, they stated that tech support would call me directly within an hour or sooner. After two hours of no updates, I called online support. The representative I was connected with had difficulty with English, which required me to spell out my name and email address at least four times. I’m a professional and am extremely conscious about speaking clearly and slowly since I speak to clients all day. After locating the order ID, the representative promised to escalate the order and have a technician call back as soon as possible. Six hours later, no contact has been made. I went ahead and requested a refund online, hopefully there will not be any issues with the refund. Please be cautious when considering this service.
They couldn't fix a simple thing like…
They couldn't fix a simple thing like no sound coming out of the speakers. 30 min then they wanted a different person to call me back a few hours later and would not refund my money when asked. Problem is not resolved I got no refund. Buyer beware they are not in the US. Sounds like Nigeria to me.
I purchased a vip
I purchased a vip, along with gold bars and other rewards that I haven't used, but I no longer have. After I finish each level, my game freezes and I have to start the game over again therefore loosing precious time. I'm sure I won't be reimbursed, and if that's the case I will be deleting this game.
I WAS a happy customer of Support.com…
I was a happy customer of Support.com for years. I was happy to pay $39.99 every month and only needed help 1 or 2 times each year. But a couple of years ago, they were apparently taken over by another company. This company suddenly required that I pay $500+ up front for a two year subscription with no monthly payment plan (which is how my company is structured.)
Today I checked Support.com for their plans. To get coverage for multiple computers you have to call the call center, which I did. 'JODY' took my call. She wasn't very happy with me when I asked her to please set aside her script and just talk to me about their multiple-item plans. She did explain their plan not me, though not very pleasantly. Eventually, I learned you can get a plan IFF you pay $240 up front for one year and after one year, it will revert back to monthly payments.
Bottom line, Support.com is very inflexible on their payment options. I could easily pay for year one in advance today, but I don't know that Support.com will be in busiess or have the same ownership 6 months from now, so I'd like to just pay monthly. If I'm allowed to do that in one year, why can't I do it now?
Since 2017 this was my Dream Geek Team
Since 2017 this was my Dream Geek Team. They always answered immediately, we set up the remote access and they called me when they were done with everything fixed. Today...the phone options were different and I was badgered, for 46 minutes, into "upgrading" for $239. I've paid $199/yr since 2017......it's financially impossible for me to give them another $239 at this time. Because my call in went to a Salesforce rather than the Tech department I was issued a Ticket/work order. I was told....over 5 hours ago that a tech would be calling to fix my computer. No call...I've used their website chat, twice to try and follow up on this, both times being told Tech will call soon. A Once GREAT Company is resorting to what feels like extortion(?) to force current customers to upgrade...UNKIND and UNWISE
John Mendoza was superb
John Mendoza was superb. I am extremely impressed.
Thank you so much for having such a talented technician.
Len Query
Awesome Experience
Noel Medina was the technician who helped me resolve (error 6 code) in System Mechanics Pro. Noel was very professional and knowledgeable, very easy to understand, friendly and efficient.
It took a bit but the technician stuck…
It took a bit but the technician stuck with it until resolved
Roderick was very helpful!
Roderick explained what his was doing along the way. Easy to understand, no language barrier. Looking forward to continued support.
The US Tech service
U.S Tech service tech Denmark did such a great job scanning and fixing all the problems on my computer.
He did an excellent job and now my computer runs great
Excellent support and expert technical…
Excellent support and expert technical support
Total technical competence.
Total technical competence. Outstanding audio clarity and diction. Keep up the good work. Impecable.
Understood my issue and resolved it…
Understood my issue and resolved it quickly!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








