They compete with their own retail and had the same item for cheaper online and we had no idea and bought it for more. When we realised they refused to refund and basically said yes we have taken more... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought 3 items for over $300 online and shipped by AU Post. Items lost after 5 days and confirmed by AU Post. Tried to contact with Superdry AU for a solution, unfortunately they don’t have phone numb... Zobacz więcej
Shirt sizes run much smaller than they used to and shipping/return shipping does not get refunded. I ordered 3 Large athletica t-shirts as the one I already own fits me well and is very baggy/loose fi... Zobacz więcej
The customer service is really the worst. Got a size 8 jacket, and have exchanged it for a size 10. Its been almoat 3 weeks, no mails responses or acknowledgement. Its a shame I had to waste $10... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Dane kontaktowe
Zjednoczone Królestwo
- care@superdry.com.au
- www.superdry.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very very happy with delivery
Very very happy with delivery. The jacket arrived in super fast time. I live outside a major city with out a super dry store so Decided to order online. The jacket is for a gift so I dare not open it but it looks just fine. I have other super dry jackets and they are all well made and stylish. Could not have received better customer service your warehouse must b super organised to have same day picking and despatch, a big shout out to those guys. Well done.
I love the brilliant colors and the…
I love the brilliant colors and the quality of superdry.
So many designs to choose from, i can't stop buying them.
5 star
I'm really happy with the jacket I purchased. And the express delivery was superb!
service and delivery were excellent and…
service and delivery were excellent and went without a hitch
Very fast shipping
Fast delivery for overseas
Fast delivery for overseas. I’m impressed👍. Good quality product.
Returned items took forever
Returned items took forever. I had to do an investigation in order for the refund/exchange to happen. 2XL seems way too small compared to other brands. Designs are great! Material great!
I have a lot of superdry clothing
I have a lot of superdry clothing. I love your brand and the quality of your clothes.
I’ve ordered mainly online and it’s always been fast and reliable. I really like how prompt you are with your confirmation and letting me know when my clothes arrive.
Aside from great service and the best quality clothing. I can source a jumper or top from wherever in the world and you send it to me. Sweet!
Very fast and reliable
Top quality product delivered in a very…
Top quality product delivered in a very short period of time!
Fast delivery
Very fast delivery even dispatched from UK to Melbourne within four days only. Good quality product too!
Love the Dress
Love the dress - fits well, good quality materials and the style is as expected. Shipping is so quick too.
Returns in Australia
Superdry quality is great with no doubt. However it would be great if customers can exchange or return the products from a local store in Australia like other online shopping brandings such as Myer and Uniqol and so on. It would be more convenient and handy so customers would be more comfortable to shop online.
Great product always some sort of sale…
Great product always some sort of sale and speedy delivery.
Great quality!
YOUR MONEY'S WORTH
You get what you pay for, quality is immaculate. Would buy again!
Superwarm
Super warm !
I live in the country of NSW in Australia there for I need warm tops in Winter, I have one superdry top that has lasted me 5 years, these are great to wear to bed, around the house and out, I saw your sale and knew I needed a few more tops as winter is coming, so excited that these will get me through another cold winter.
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