Therapy Shoes Recenzje 

294
•
Wynik TrustScore: 2.5 na 5

2,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Sizing runs extremely large. Tried to give the shoes a chance but to my dismay they could not be worn and were severely uncomfortable. Poor quality as well because one wear was enough to deem them non... Zobacz więcej

Oceniono na 3 z 5

Shoe broke once right before leaving for my event and had to use super glue to hold it together. Then it broke in another spot altogether at another event. These were the only two events I needed the... Zobacz więcej

Oceniono na 1 z 5

Have not been impressed. Firstly I purchased a pair of hoes which broke after the first wear. I emailed and got given a store credit so I thought I would give them another chance, I bought another pai... Zobacz więcej

Oceniono na 5 z 5

These shoes are literally amazing, I honestly didn’t know what to expect but upon opening you can automatically tell how fantastic the quality of Therapy shoes are! The styles are super cute incred... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

294 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(294)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
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Oceniono na 1 z 5

Sizing runs extremely large

Sizing runs extremely large. Tried to give the shoes a chance but to my dismay they could not be worn and were severely uncomfortable. Poor quality as well because one wear was enough to deem them non exchangeable? Highly disappointed.

30 września 2026
Opinia niezależna
Oceniono na 5 z 5

Really helpful Customer Service and really nice shoes

I got my favourite pair of boots ever from them nearly 8 months ago. I wear them everyday for work so the other day the heel snapped.
I enquired their team on their warranty policy as it was a clearance product and they issued me a 110% account credit.
Which of course, I was expecting a massive “rack off” like most companies do and simply asking out of curiosity. So this was a gratefully appreciated surprise.

Every other pair of shoes I’ve gotten from there have lasted ages and all shoes have been such good quality, comfortable and such an affordable price. Couldn’t not recommend more!

8 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

My boots have split in them again for…

My boots have split in them again for second time but they are so comfortable, but don't look good with splits redwood boots I brought third pair all the same, one pair I swapped and new pair did the same great customer service but give up on swapping them regards Ella

4 czerwca 2025
Oceniono na 5 z 5

Great shoes

I recently purchase the Contender Slingback in White Patent with kitten heel and was absolutely delighted with this shoe which was well made, very comfortable and chic. I wouldn't hesitate to purchase from this company again.

7 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Poorly made and designed

Poorly made and designed. The quality is terrible, even at sale prices.

Bought the “Ranked” style. Sole of shoe is unbendable, the depth of the shoe itself is so shallow your foot slips in and out. The sizing is too small and somehow too big? Combined with a terrible returns policy, a waste of money and I wouldn’t buy from them again. Straight in the bin

3 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Awful returns policy

I purchased a pair of boots on sale, they were to small around the calf, they also looked really cheap quality. I paid just under $15 postage to try them on and pay another 15 to return them. $30 in postage to try on a pair of boots. In this day and age with so many online retailers around it is ridiculous that I’m out of pocket $30 in postage fees. I live in Melbourne where the boots are being returned. Being a large retailer they would be able to secure discounted postage for their customers if they are not going to cover the postage like other retailers. First and last time buying from them.

31 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Love therapy shoes

Easy process, quick delivery and all items as described. Shoes good quality, well made and beautiful designs.
Needed to do a return due to wrong size, which was an easy process and replacement order was also quick and easy.

4 lipca 2023
Oceniono na 2 z 5

Horrible

I'll fitting, too wide and they seriously stunk when I opened the box - they smelt like a spray painting booth or a nail salon. I had to air them out for two days Whatever is being used to color them absolutely stinks like chemicals and concerns me.

31 stycznia 2023
Oceniono na 2 z 5

I was so looking forward to wearing my…

I was so looking forward to wearing my new sandals but unfortunately the weight of the platform heel puts undue pressure on the straps giving me painful blisters. Sadly it was a wasted purchase which is a shame because I love wearing my Therapy boots

2 grudnia 2022
Oceniono na 5 z 5

Fantastic Shoes

I have purchased several pairs of shoes in different styles and beautiful colours from the Therapy Shoes website.
Their shoes are reasonably priced especially when they go on sale. Every pair that I have bought have been comfortable and fast delivery is a bonus.

2 listopada 2022
Oceniono na 1 z 5

ITS A SCAM DO NOT BUY AGAIN

Placed an order for ritual boots size 37, which is normally my size. After using their sizing chart and purchasing the boots, they arrived too big. Their returns process is ridiculous, they expect to charge customers $10 to return their boots, and then reordering the pair in the correct size. Called customer service to ask what my options are and they basically just said to get a refund of $10 less, then to reorder using that money. They didn’t offer to send out a new pair with easier returns.. don’t expect it to be like iconic. Now i am left with a pair of boots too big for myself.. as their size chart was a let down. Their website doesn’t even shoe reviews for items, or whether they’re made big or small. Will not be purchasing from them again. Its a scam!

23 czerwca 2022
Opinia niezależna
Logo Therapy Shoes

Odpowiedź od Therapy Shoes

Hi there,

Thank you for reaching out.
Your feedback and experience with our products is extremely valuable to us.

We are sad to hear you were dissatisfied with your order.

We offer instant refunds or 110% store credit to help cover the cost of the return postage. We are a small business, and our team works really hard to ensure sizing is correct. This has been a bestselling item and has had minimal returns, we are sorry this item doesn’t fit correctly; however, you can easily use the 110% store credit to repurchase these shoes in your size. Please reach out if you need any further help.

Kind Regards,
Therapy Shoes xx

Oceniono na 2 z 5

Incorrect sizing.

Shoes came fairly quickly. The main issue was they were tiny! I had to wear them for a performance (they came last minute so had no choice) so therefore couldn’t return them but they were about 2 sizes too small!

21 czerwca 2022

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