My fault for buying cheap and not reading the label properly as I didn’t realise until too late this wasn’t multipurpose compost for potting up. It was sold next to all the multipurpose ones and I was... Zobacz więcej
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Zobacz, co mówią recenzenci
I think it is put some manure, so it smells like manure(stinky). It's ideally for bedding, mixing into compost and sand. It's too strong if only this for vegetables, especially seedlings.
It's profit above quality. This is certainly not composted organic matter but it is a water repellent material. Water does not get through it. No plant can survive in this even if you add grit.
Just as many others have pointed out this really isn't very good soil. Luckily I hadn't actually planted many plants at all yet and therefore may have saved myself a lot of money but I noticed my one... Zobacz więcej
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- 0333 772 6219
- sales@supagrow.co.uk
- www.supagrow.co.uk
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Awful stuff
Awful stuff. From the stench that comes from it for the first few days down to the mixture and the growth if plants. It doesn't hold moisture doesn't feel like compost at all and has killed several plants of mine. Highly disappointed and won't be buying again and do not reccomend anyone else to purchase it just because it's cheap! It's worth spending that bit more.
3 kwietnia 2025
Opinia niezależna
Odpowiedź od SupaGrow
Thank you for sharing your feedback with us. We are truly sorry to hear about your disappointment with our Supagrow Compost.
Ensuring the quality and effectiveness of our compost is of utmost importance to us, and your experience appears to fall well below our standards.
We sincerely apologise for any inconvenience or loss you've encountered due to the issues with moisture retention and plant growth. This is certainly not the experience we want for our customers. Please be assured that we take your feedback seriously and will investigate the matter thoroughly to prevent any recurrence.
If you are open to it, we would appreciate the opportunity to discuss your experience further and see how we can make things right for you. Please forward any photographs, receipt of purchase to sales@supagrow.co.uk and one of our technical team will contact you.
Once again, we apologise for the inconvenience caused. Your satisfaction is our priority, and we hope to restore your trust in our products.
Supagrow Team
🌱
Truly awful compost
Just as many others have pointed out this really isn't very good soil. Luckily I hadn't actually planted many plants at all yet and therefore may have saved myself a lot of money but I noticed my one plant that normally is super easy and particularly low maintenance most years suddenly looks very lifeless as soon as I had planted it in this soil. I therefore investigated and had come across these reviews, it's obviously not an isolated event. Please do not buy this soil just because it is cheap.
29 marca 2025
Opinia niezależna
Odpowiedź od SupaGrow
Thank you for sharing your feedback.
We're sorry to hear about your experience and appreciate you bringing this to our attention.
While the vast majority of our soil meets high-quality standards, we take any concerns seriously.
To assist you further, we kindly ask that you send photographs, proof of purchase, and any additional details to sales@supagrow.co.uk
Our technical team will review your case and reach out to discuss a resolution.
We value your input and look forward to finding a solution for you!
Warm regards
Supagrow Team 🌿
This killed my plants too
Unfortunately like the previous reviewer's experience, this also killed my plants. I recently purchased 4 bags of this compost last weekend and was excited to pot on my plants that I had nurtured from seed. Within days they've dried and died. All my hard work has been undone. I suspect there are sterilising chemicals in this compost to keep it weed free that is also kiling plants, rendering it 'NOT fit for purpose'. The texture of the soil appeared good, I used a sieve and there werent many bits however the colour was much darker than usual compost. I wish I had checked reviews before buying. To the manufacturer: I still have the bags and can provide batch numbers and photographic evidence if it helps.
26 marca 2025
Opinia niezależna
Odpowiedź od SupaGrow
Morning Sam,
We're truly sorry to hear about your experience with our compost, and we completely understand how frustrating it must be to lose plants you've carefully nurtured. This is certainly not the result we want for our customers.
We take product quality very seriously, and we'd like to investigate this further. Could you please provide us with the batch numbers and any photos you have? This will help our team look into potential issues with the specific batch you received.
Sales@supagrow.co.uk
Thanks Supagrow Team
Zero star rating
Zero star rating. Purchased a bulk order last year. On opening the bags there was an awful smell, a mixture of fire ashes and chemicals. Killed the plants I potted on ( including some expensive ferns ). Horrible texture, no body at all. Vile stuff, I don't know how this stuff is still on sale. Avoid at all costs
31 marca 2024
Opinia niezależna
Odpowiedź od SupaGrow
Good Morning Linda,
I'm really sorry to hear about your experience with your order.
It sounds incredibly frustrating and disappointing, especially with the impact it had on your plants, including the ferns. This definitely isn't the quality or experience we aim to provide.
We take feedback like yours very seriously. Could you please send further details about your order to sales@supagrow.co.uk so I can investigate this issue further.
Please include, Date of purchase, where it was purchased, along with any photographs you have of the stock or your plants and one our technical team will contact you!
Once again, I sincerely apologise for the inconvenience and frustration this has caused. We truly appreciate your feedback and are committed to making things right.
Looking forward to your response.
SupaGrow Team
Bought 4 bags to use on my lawn only to…
Bought 4 bags to use on my lawn only to find all sorts of stuff through it - stones bits of wood, plastic-not impressed and won't be buying again.
10 lutego 2025
Opinia niezależna
Odpowiedź od SupaGrow
Good morning!
Thank you so much for reaching out and sharing your feedback with us. We're truly sorry to hear that your recent experience with our product didn't meet your expectations. Ensuring the quality of our products is our top priority, and we're committed to resolving this issue promptly.
Could you please provide us with more details? Any batch information or photos of the product would be incredibly helpful for our investigation. You can send them directly to sales@supagrow.co.uk, and our dedicated technical team will reach out to assist you further.
We appreciate your understanding and patience as we work to make this right for you.
Warm regards,
SupaGrow Team 🌱
Nah stinks like chemicals brought 4…
Nah stinks like chemicals brought 4 bags for a tenner but I suppose what do you expect for that price used one bag tried to mix with some soil to calm the smell down but nothing would help
It’s clumpy with god knows what and would not recommend to anyone if anything this company needs to be investigated for what’s in these products there sending out
3 października 2024
Opinia niezależna
Odpowiedź od SupaGrow
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations. We take quality concerns very seriously and would like to investigate this matter further.
If possible, could you please provide us with more details, such as batch information or images of the product? This would help us conduct a more thorough investigation.
Please send them to sales@supagrow.co.ukand one of our technical team will contact you.
Kind Regards
SupaGrow Team
I'd say this stuff was a load of poop, but poop is good for plants.
Zero stars. Minus one hundred stars. There is nothing 'Supa' about this stuff, nothing whatsoever. Seriously, this so-called organic compost is nasty, just nasty. My tomato, aubergine, cucumber and pepper plants have been the worst I have ever grown. A terrible yield, lots of blossom end rot, the worst. Did everything right, and I know it's been a horrendous year weather-wise but even so, the results were awful. When will I stop writing this review? When I run out of words that mean bad. Such as dreadful, dire and disastrous (yes, I am using thesaurus.com because otherwise, I'll have to resort to swears). The water just ran straight through and then sat in the tray going anaerobic. It was harrowing, hideous and horrifying. The compost set in the pots like concrete and my poor plants looked tortured, despite all my efforts with seaweed feed etc. Defective, deficient, dissatisfactory. Going in the greenhouse was depressing, infuriating and, as I was growing for a client, embarassing.
Now the company are going to cut and copy in how to get a refund response to this, as they have with the other poor souls who have made the same mistake as me in buying this crud, which says something about the company doesn't it. A refund doesn't replace all the lovely veggies that should have grown. Unsatisfactory, unacceptable, underwhelming. Ok, out of words.
20 kwietnia 2024
Opinia niezależna
Odpowiedź od SupaGrow
Thank you for sharing your feedback with us. We are truly sorry to hear about your disappointing experience with our SupaGrow Organic Compost. We understand how frustrating it must be to invest time and effort into gardening, only to encounter such disappointing results.
We appreciate your detailed description of the issues you faced, including poor plant growth and complications with water retention. Your feedback is invaluable to us as we continuously strive to improve our products and services.
Regarding your concern about the refund process, please rest assured that we are committed to addressing customer dissatisfaction promptly and fairly. We will indeed follow up with instructions on how to proceed with a refund, as we want to make this right for you.
Please send your contact details to sales@supagrow.co.uk and one of our dedicated team members will contact you
Once again, we apologise for the inconvenience this has caused you.
Warm regards,
SupaGrow Team
1 start is an understatement.
1 start is an overstatement!.. if I could give 0 I would! Worst soil ever !!! Not one of my plants or vegetables like this soil .. it either
Kills them or just stops them growing, And that’s just the beginning.. apart from the bags being 70% of wood and bark and stones ! I have found LOTS of broken glass .. broken pieces of wire some mesh of some sort, peace’s of sponge.. and peace’s od sharp metal! So if I was anyone buying this soil be careful and don’t let your kids play with it or it will be a trip to the hospital with an infected finger.
8 czerwca 2024
Opinia niezależna
Odpowiedź od SupaGrow
Good afternoon,
Thank you for your note and I apologise as it appears you have had a negative experience whilst using our products.
To go ahead with your complaint, please provide the following supporting evidence:
1. Proof of Purchase: A receipt or any documentation that confirms your purchase (including date)
2. Purchase Details: Information about what store the stock was bought.
3. Images: Photographic evidence of the contamination.
4. Batch number: this can be found on the bag
Based on the evidence provided, we can discuss the most suitable resolution for you, whether it be a replacement of the stock, an on-site visit, or a refund.
Please send the necessary documentation to at your earliest convenience to sales@supagrow.co.uk. Our team is dedicated to resolving this issue swiftly and ensuring you are fully satisfied with the outcome.
We apologise for any inconvenience this may have caused and appreciate your understanding and cooperation.
Kind Regards
Wish I’d read these reviews before…
Wish I’d read these reviews before ordering this supagrow organic compost from Wickes, as part of a £200 order.
When I opened the bags, they were full of a nasty grey mould and smelled awful, like sewage. I’m afraid to put it onto my garden in case the grey mould is contaminated and kills my plants.
29 czerwca 2024
Opinia niezależna
Odpowiedź od SupaGrow
Good morning,
Thank you for your note and I apologise as it appears you have had a negative experience whilst using our products.
To go ahead with your complaint, please provide the following supporting evidence:
1. Proof of Purchase: A receipt or any documentation that confirms your purchase (including date)
2. Purchase Details: Information about what store the stock was bought.
3. Images: Photographic evidence of the contamination.
4. Batch number: this can be found on the bag
Based on the evidence provided, we can discuss the most suitable resolution for you, whether it be a replacement of the stock, an on-site visit, or a refund.
Please send the necessary documentation to at your earliest convenience to sales@supagrow.co.uk. Our team is dedicated to resolving this issue swiftly and ensuring you are fully satisfied with the outcome.
We apologise for any inconvenience this may have caused and appreciate your understanding and cooperation.
Kind Regards
Terrible Compost, Kills Plants!
I like many others bought this compost from the Range and regret it. I bought 4x bags of f for £10 but the compost has killed all the plants I used It on.
Around £100 of plants were damaged. I have rescued what I could but am not impressed. Looking at the reviews this also doesn't seem to be an isolated problem as others still seem to have the same problem.
I am surprised to see this is still for sale. I have contacted the Range as well as this issue needs resolving. It’s the only time I have ever had this problem with compost.
20 czerwca 2024
Opinia niezależna
Odpowiedź od SupaGrow
Good afternoon,
I apologise as it appears you have had a negative experience whilst using our products.
To go ahead with your complaint, please provide the following supporting evidence:
1. Proof of Purchase: A receipt or any documentation that confirms your purchase (including date)
2. Purchase Details: Information about what store the stock was bought.
3. Images: Photographic evidence of the contamination.
4. Batch number: this can be found on the bag
Based on the evidence provided, we can discuss the most suitable resolution for you, whether it be a replacement of the stock, an on-site visit, or a refund.
Please send the necessary documentation to at your earliest convenience to sales@supagrow.co.uk. Our team is dedicated to resolving this issue swiftly and ensuring you are fully satisfied with the outcome.
We apologise for any inconvenience this may have caused and appreciate your understanding and cooperation.
Kind Regards
Great product and good value
Great product and good value. Used this several times after it was recommended to me.
8 czerwca 2024
Opinia niezależna
Odpowiedź od SupaGrow
Hi,
Thank you for your comments and its great to hear that SupaGrow is getting recommended!
Happy Gardening 🌱👨🏼🌾
Great compost works wonders
Great compost works wonders for my plants, wouldn’t buy any other brand now!!
14 czerwca 2024
Opinia niezależna
Odpowiedź od SupaGrow
Hi Matt,
Thank you for you comments!
Happy Gardening 🌱
Seems bad quality …goes compact, plants are pale..
I bought these at Range as they were marked Organic and marketed as peat free , weed free and were 4 for 10 deal.
I searched for reviews as I have noticed my vegetable plants are not happy and turning yello, dead leaves etc . It compacts too much after water/ rain and smells bad . Not sure how the company can remedy any of the damage. I have bought more than 20 bags and 6 are left . Planning to add lot of perlite & mulch to try and save the plants. Not sure if company can send some one to come and test their product and check the effect on site.
29 maja 2024
Opinia niezależna
Odpowiedź od SupaGrow
Good afternoon Ravi,
I apologise as it appears you have had a negative experience whilst using our products.
To go ahead with your complaint, please provide the following supporting evidence:
1. Proof of Purchase: A receipt or any documentation that confirms your purchase (including date)
2. Purchase Details: Information about what store the stock was bought.
3. Images: Photographic evidence of the contamination.
4. Batch number: this can be found on the bag
Based on the evidence provided, we can discuss the most suitable resolution for you, whether it be a replacement of the stock, an on-site visit, or a refund.
Please send the necessary documentation to at your earliest convenience to sales@supagrow.co.uk. Our team is dedicated to resolving this issue swiftly and ensuring you are fully satisfied with the outcome.
We apologise for any inconvenience this may have caused and appreciate your understanding and cooperation.
Kind Regards
Awful
Awful, bought 4 bags from the
Range and seemed a great deal and now the dahlias all dead even though they had new shoots on them and the amount of glass and plastic that I have pulled out is shocking, I know the saying but cheap but twice but just wow awful product and sadly will not use again.
24 maja 2024
Opinia niezależna
Odpowiedź od SupaGrow
Good afternoon, Mr. Humphries,
We sincerely apologise for the inconvenience and disappointment you appear to have experienced with our product. It is deeply concerning to learn about the issues with your Dahlias, and we regret that our product may have contributed to this situation.
Your description of the compost's performance is alarming and does not meet the high standards we set for our products.
To resolve this matter, we kindly request that you provide us with further details. Specifically, please send us your receipt of purchase, the batch number, any relevant dates or codes on the packaging, and any photographs you may have.
You can email this information, along with your contact details, to sales@supagrow.co.uk. One of our dedicated technical team members will reach out to you promptly.
Kind regards,
The SupaGrow Team 🌱
Supagrow organic compost. Should be called plant killer
I bought this compost when it was on offer at the range and it was the worst compost ever! It killed all my plants and I ended up with nettles and something called petty spurge which gave me a rash! I’ve never had a problem growing garlic and herbs and this year everything is dead. I’m so upset.
25 maja 2024
Opinia niezależna
Odpowiedź od SupaGrow
Good morning Aleya,
We sincerely apologise for the inconvenience and disappointment you have appear to have experienced with our compost product.
Your description of the compost's performance is certainly very concerning, and it does not align with the standards we set for our products.
To assist us in resolving this matter promptly, we kindly request that you provide us with further details regarding your purchase, such as the batch number and any relevant dates or codes on the packaging as well as any photographs that you may have. And send it along with your contact details to sales@supagrow.co.uk and one of our dedicated technical team will be in touch.
Please accept our sincere apologies once again for any inconvenience this may have caused. We value your business and are committed to ensuring your satisfaction with our products.
Thank you for your understanding and cooperation in this matter.
Warm Regards
Tarmar Wagstaff
SupaGrow Team 🌱
Terrible stuff.
Bought 8 bags of supagrow compost ,great price of four for a tenner, using 7 bags I filled a load of patio tubs and raised planters with it , after heavy rain I noticed brown staining and a horrible goo leaking from the bottom off all tubs which i have had to jet wash off and move all tubs away to prevent this disaster happening again, the product stinks like human slurry and is jet black you wouldnt want to touch it without gloves, I also set 6 runner beans in it and only 1 is growing and 6 in some other compost and they are all now like 5 inches tall.
11 maja 2024
Opinia niezależna
Odpowiedź od SupaGrow
Good morning Richard,
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and disappointment you have appear to have experienced with our compost product. Your feedback is invaluable to us as we continuously strive to maintain the highest standards of quality and customer satisfaction.
We take issues regarding product quality very seriously, and we would like to assure you that we are investigating this matter thoroughly. Your description of the compost's performance is concerning, and it does not align with the standards we set for our products.
To assist us in resolving this matter promptly, we kindly request that you provide us with further details regarding your purchase, such as the batch number and any relevant dates or codes on the packaging as well as any photographs that you may have. And send it along with your contact details to sales@supagrow.co.uk and one of our dedicated technical team will be in touch.
Please accept our sincere apologies once again for any inconvenience this may have caused. We value your business and are committed to ensuring your satisfaction with our products.
Thank you for your understanding and cooperation in this matter.
Warm Regards
Tarmar Wagstaff
SupaGrow Team 🌱
Bought 16 Bags and won’t use the 15 left
Bought 16 Bags of SupaGrow Organic compost from The Range. The smell is very strong more like manure and more importantly I have planted out some onion sets which were healthy in module trays but once planted with a small amount of this compost the onions have all shrivelled up and look like they are dying. Looking back I now realise why some plants didn’t do so well last year as I used this in tomatoes tubs too. Now left with 15 bags and really don’t want to take the risk of using it.
9 maja 2024
Opinia niezależna
Odpowiedź od SupaGrow
Good morning,
Thank you for reaching out to us regarding your recent purchase of SupaGrow Organic compost from The Range and we sincerely apologise for any inconvenience you appear to have experienced with the product.
We take quality control and customer satisfaction very seriously; An odour is normal and will dissipate over a few days however it is concerning to hear that any odour would have adverse effects on your onion growth.
To allow us to investigate this with our dedicated quality control team please can you provide photographs along with any batch numbers you have to sales@supagrow.co.uk
We apologise once again for any inconvenience caused and appreciate your understanding and cooperation in this matter.
Thank you for bringing this to our attention, and we look forward to resolving this issue to your satisfaction.
Kind Regards
Tarmar Wagstaff
SupaGrow Team 🌱
Do not buy this product
I purchased 8 bags of compost from The Range.
Terrible quality, none of my seeds have started and plants have died in this product.
When watered the compost produced a brown /black tar like substance smelling of diesel and then dried out into a solid lump.
The product states organic and peat free, if this was correct I should now have a healthy crop of seedlings to plant out and flowering plants.
I fortunately have 1/2 bag left I hope to get consumer tested.
5 kwietnia 2024
Opinia niezależna
Odpowiedź od SupaGrow
Good morning.
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and disappointment you have appear to have experienced with our compost product. Your feedback is invaluable to us as we continuously strive to maintain the highest standards of quality and customer satisfaction.
We take issues regarding product quality very seriously, and we would like to assure you that we are investigating this matter thoroughly. Your description of the compost's performance is concerning, and it does not align with the standards we set for our products.
To assist us in resolving this matter promptly, we kindly request that you provide us with further details regarding your purchase, such as the batch number and any relevant dates or codes on the packaging as well as any photographs that you may have. And send it along with your contact details to sales@supagrow.co.uk and one of our dedicated technical team will be in touch.
Please accept our sincere apologies once again for any inconvenience this may have caused. We value your business and are committed to ensuring your satisfaction with our products.
Thank you for your understanding and cooperation in this matter.
Warm Regards
Tarmar Wagstaff
SupaGrow Team 🌱
It acts as a weed killers
It’s not a compost, not even soil. You can use it instead of weed killers. It made me cry because it killed all of my plants.😭😭
Someone should take this company to the court.
8 maja 2024
Opinia niezależna
Odpowiedź od SupaGrow
Good morning,
Thank you for bringing your experience to our attention. We are deeply sorry to hear about the distressing outcome you appear to have encountered with our product. Ensuring the satisfaction and success of our customers is paramount to us, and we regret any inconvenience or distress caused.
We take all feedback seriously and are committed to investigating this matter thoroughly and have a dedicated team on hand to offer advice and support. So can please ask that send all information from its packaging or label. Additionally, any information regarding the application process and environmental conditions would be helpful for our investigation to sales@supagrow.co.uk
We would like to assure you that our products undergo rigorous testing and adhere to industry standards to ensure safety and effectiveness. However, we understand that individual experiences may vary, and we are dedicated to addressing any issues that arise.
In the meantime, please know that your feedback will be shared with our product development and quality assurance teams for further review and improvement.
We look forward to hearing from you.
Kind Regards
Tarmar Wagstaff
SupaGrow Team 🌱
Quality control - what's that?
I now understand why there is such a variation in people's reports of this product. I bought 4 bags for £10 from our local branch of the Range, with a view to using them as soil improvers for my clay soil. I found the first three to be very good indeed, especially given the price. The fourth one however must have been one of the batch(es) that has engendered all the negative reports on here, being twiggy, with lengths of straw etc,and giving the impression that the composting process had been finished well before it was complete. Certainly I doubt if any seed sown in it would have grown.
1 maja 2024
Opinia niezależna
Odpowiedź od SupaGrow
Good morning Stephen,
I hope this message finds you well.
Thank you for providing feedback on our product.
Ensuring the quality of our product is of utmost importance to us. Prior to dispatching, each product undergoes rigorous quality assessments to maintain our standards and meet the expectations of our valued customers.
We would appreciate the chance to address your concerns further and discuss this matter with you. Please feel free to reach out to us via email at sales@supagrow.co.uk, and a member of our technical team will promptly assist you.
Kind regards,
Tarmar Wagstaff
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