The service was unbelievable. The refurbishment of my wife's Victoria Beckham sunglasses was another level . I would not hesitate to use this company again .The return delivery was spot on . We wish... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My Lindbergh frameless glasses needed refurbishing with new grommets / bushes at each arm to frame connection, after discussions with Sunglasses UK I sent my glasses to them. They quickly arranged fo... Zobacz więcej
Brilliant service. Ben was responsive and dealt with both comms and the actual repair very quickly. I am absolutely delighted as I haven't been able to wear my favourite sunglasses for years now due t... Zobacz więcej
In fairness - probs a tricky repair 'cos actual lens NLA. Cut down a (what I understand and believe) is a rayban G lens (?) to fit out of production frame, but edge grind and fit is not as good as fac... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Welcome to Sunglasses UK, where we stand as a beacon of quality and sustainability in eyewear repair. Our mission is simple yet profound: to revive your cherished Ray-Bans and Oakley sunglasses to their former glory, ensuring they endure the test of time with style and resilience. At Sunglasses UK, we believe in the power of repair, not just as a means to mend but as a statement of commitment to our planet. Our world is filled with disposable commodities, and we advocate for a paradigm shift towards sustainability. Repairing your sunglasses is our way of contributing to the noble cause of environmental conservation, one pair of sunglasses at a time. We take immense pride in the authenticity and integrity of our service. When you entrust us with your beloved sunglasses, rest assured that we utilise only genuine parts sourced directly from the manufacturers. This ensures that every repair is not just a fix but a restoration to the original standards of excellence. Our commitment to sustainability extends to the very ethos of Sunglasses UK. Through repair, recycling, and upcycling, we breathe new life into older sunglasses, infusing them with renewed purpose and vitality. By choosing repair over replacement, you contribute to the noble cause of environmental conservation. Backed by years of experience and unparalleled expertise, our team of skilled technicians possesses the proficiency to handle even the most intricate repair challenges. From minor adjustments to intricate refurbishments, we approach each task with precision, care, and a deep-seated passion for craftsmanship. When you choose Sunglasses UK, you choose more than just a repair service; you choose a commitment to excellence, sustainability, and customer satisfaction. Our dedication to quality craftsmanship, genuine parts, and environmental responsibility ensures that your sunglasses endure and thrive amidst the changing seasons and fleeting trends. Join us in our journey towards a greener, more sustainable future—one repair at a time. Together, let us redefine the narrative of eyewear, transforming old into new and embracing the timeless allure of restoration and renewal.
Dane kontaktowe
19-21 London St, PR9 0UF, Southport, Zjednoczone Królestwo
- ben@sunglassesuk.com
- www.sunglassesuk.com
4,6
Doskonała
791 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good products, slow dispatch
Good products, delivery time is a little misleading, when it two to five business day I think they ment weeks
16 września 2024
I’ve had my Oakley Juliet X sunglasses…
I’ve had my Oakley Juliet X sunglasses for 20 plus years and nearly thrown them away so many times as they were in dire need of a total refurb, boy am I happy I didn’t!! These guys have done a wonderful refurb job and I am so, so happy. Posting them off was simple, the job was done in swift time and they were packaged well for the return journey. Thanks and I will be sending you another pair of Oakley glasses soon.
11 września 2024
Odpowiedź od Sunglasses UK
Thank you for your fantastic review! We are delighted that we were able to restore your over 20-year-old Oakley Juliet X sunglasses. We're thrilled to hear that the process went smoothly and that you are so pleased with the result. We take pride in giving each pair the care it deserves, and we're excited to hear that you will be sending us another pair soon. Thank you once again for choosing us, and we are looking forward to working with you again!
Happy with my purchase
The new lenses for my an aviators took about 10 days to arrive, they fitted perfectly & the shade was perfect.
28 sierpnia 2024
Forgot to send my sunglasses until I…
Forgot to send my sunglasses until I sent a chasing email - got them two weeks after ordering
20 sierpnia 2024
Odpowiedź od Sunglasses UK
Dear Brett
Thank you for sharing your feedback with us. We sincerely apologise for the delay in sending your Oakley Case and any inconvenience this may have caused. Your order should have been processed more promptly, and we regret that it took a follow-up email to resolve the situation.
At Sunglasses UK, we strive to provide efficient service, and it’s clear that we missed the mark this time. Please be assured that we are reviewing our processes to prevent this from happening in the future.
If there's anything more we can do to make this right, please don’t hesitate to reach out. We truly value your business and hope to serve you better in the future.
Best regards,
Ben
Sunglasses UK Team
Fair price for fair outcome
In fairness - probs a tricky repair 'cos actual lens NLA. Cut down a (what I understand and believe) is a rayban G lens (?) to fit out of production frame, but edge grind and fit is not as good as factory standard (obviously) and a bit gappy and bevel reflects a bit into lens. Can't suggest anybody else could do much better though, because of circs, but tbh a new purchase in the sales or at the airport might have been my preferred way to go in hindsight. Overall OK - if you really want to keep your old 'uns this service will help you do that.
19 sierpnia 2024
Oakley Juliet nose bridge repair
Great service from start to finish. Took just under a week for the repair of the nose bridge, new rubbers and a change of lenses. Come back as good as new.
Thanks Ben
20 sierpnia 2024
Good service
It’s hard to get replacement parts for Raybans - found exactly the right genuine replacement arms. Good communication from Ben. Fiddly as hell to fit but thats not their fault.
24 sierpnia 2024
Opinia niezależna
Great service and quick turnaround
Great service and quick turnaround. I had a pair of Oakley Juliet sunglasses needing a bridge repair. The sunglasses were returned within a few days as good as new. I highly recommend using these guys.
20 sierpnia 2024
Opinia niezależna
Fantastic repair to Oakley juliet's.
Really fast turnaround on a special pair of sunglasses that I was hesitant to post. Good communication and clear instructions put my mind at ease.Will definitely use again and recommend to anyone looking for top tier service.
14 sierpnia 2024
Opinia niezależna
Great replacement but doesn't appear genuine
Super fast delivery and the replacement arms fit great to the frames.
However when comparing them to my original ones I was replacing, the design, code/numbers and shape are very subtlety different. The arms are completely straight, so they don't fit securely around the head. The originals have a bend to them. So I don't believe these are genuine Rayban parts.
8 sierpnia 2024
Great service from sunglasses uk
Great service from sunglasses uk
The service was 100%
Sent sunglasses for lenses replacing
They made it easy for the glasses to be sent to them. Quick to reply to e mails and a very big thank you to Ben at Sunglasses uk for all his help. I would highly recommend Sunglasses uk.
5 sierpnia 2024
Expensive spares
£10 for a tiny (2mm) pair of screws is a bit excessive, but they fit and it’s cheaper than a new pair of sunglasses
30 lipca 2024
Odpowiedź od Sunglasses UK
Dear Ben,
Thank you for taking the time to share your feedback with us. We appreciate your honesty and understand your concerns regarding the cost of replacement screws. Our goal is to provide high-quality, durable components that ensure the longevity of your sunglasses, and we source parts that are specifically designed to fit your model perfectly.
While we acknowledge that the price of the screws may seem high, we believe that offering the exact parts needed to keep your sunglasses in top condition is an important service. We're glad to hear that they fit well and that you're satisfied with the result.
If you have any further concerns or need additional assistance, please don't hesitate to let us know. We're here to help and value your continued support.
Best regards,
Ben
Customer Service Team
Sunglasses UK
Great genuine replacement parts for my…
Great genuine replacement parts for my bans and Ben answered my mails genuine site unlike some of the others.
31 lipca 2024
Odpowiedź od Sunglasses UK
Thank you so much for your kind words! We're thrilled to hear that you are satisfied with the replacement parts for your Ray-Bans and that Ben was able to assist you. We pride ourselves on providing genuine products and excellent customer service. Your positive feedback means a lot to us, and we look forward to serving you again in the future.
None fitting spares
Ordered Ray Ban tips for my sunglasses arms and gave specific model part number as requested. Tips took over a week to arrive and don’t fits properly. My arms have a rectangular profile on arm, tips had very small round profile. I assume they are generic tips and not Ray Ban specific as the website lead me to believe. I have made them fit best I can by heating end of tips.
30 lipca 2024
Odpowiedź od Sunglasses UK
Dear Wayne,
Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the inconvenience you've experienced with your recent order.
We strive to provide accurate and high-quality products, and it appears we may have fallen short in this instance. The tips you received should have matched the specific Ray-Ban model part number you provided. We are sorry for the delay in delivery and any misunderstanding about the product description.
To resolve this issue, we would be happy to offer you a replacement that matches your sunglasses' specifications or a full refund, whichever you prefer. Please contact our customer service team, at ben@sunglassesuk.com, and we will ensure this is resolved promptly.
We value your business and hope to have the opportunity to make this right.
Best regards,
Ben
Customer Service Team
Sunglasses UK
Oakley X Metal Juliet’s
First class service on my Oakley X Juliet’s once I sussed out regarding posting my sunglasses via the free shipping. Fast turnaround from posting to delivery. The Oakley’s are as good as new.
29 lipca 2024
Odpowiedź od Sunglasses UK
Dear Adrian,
Thank you for your fantastic review! We’re delighted to hear that you had a first-class experience with our service for your Oakley X Juliet sunglasses.
We understand that navigating the free shipping process can sometimes be tricky, and we're glad you were able to work it out. It's wonderful to know that you were pleased with the fast turnaround and that your Oakleys are as good as new.
Your satisfaction is incredibly important to us, and we appreciate your kind words. If you ever need any further assistance or have questions in the future, please feel free to reach out.
Looking forward to serving you again!
Best regards,
Ben
Customer Service Team
Sunglasses UK
Top notch service and repair
I smashed the lens on my Rayban aviators, they were a few years old but have sentimental value, so I wanted to keep and repair them.
Hunted around online for Lens replacement and found Sunglasses UK with great reviews. I sent an enquiry as I didn’t know the type of lens or model no. Ben was super helpful and responsive and the price was worth it, especially only a tenner to fit.
The repair took 2 weeks from start to finish but with free postage. The glasses I’ve received back are as brand-new, can’t believe how great they are, frames polished and hinges tightened.
A great service!
2 sierpnia 2024
Opinia niezależna
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