Very poor service. Wasted whole day without doing any work on the car. Car needed system upgrade which did not happen. Did not provide any courtesy car or uber vouchers
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The ladies on reception are always pleasant and efficient. Met with Tom Boniface a really nice knowledgeable chap who sorted everything. Thanks everyone
Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... Zobacz więcej
Reakcja na opinię
Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Re... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Salon samochodowy
- również w kategorii:
- Komis samochodowy
- Naprawa samochodu
- Producent samochodów
- Stacja kontroli samochodów
- Wymiana oleju
Napisane przez firmę
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Napisane przez firmę
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Dane kontaktowe
Marsland Street 24, SK1 2AH, Stockport, England, Zjednoczone Królestwo
- 0161 476 9090
4,4
Doskonała
243 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Stockport Porsche is a great dealership…
Stockport Porsche is a great dealership with friendly reception and great customer communication and service. Quick and thorough as well as taking time to understand customer needs. Would recommend
24 października 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Ian,
Thank you for taking the time to leave us this fantastic review!
We're thrilled to hear you had such a positive experience.
We appreciate your kind words about our team and their commitment to providing excellent customer service.
Customer Services
Superb service
From reception to the service team everything went smooth
I wish everything went that smoothly
29 października 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hello Samuel,
We appreciate your kind words and are glad to hear that your experience was positive.
Customer Services
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Seyed,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
The service from Ryan was excellent
The service from Ryan was excellent. The constant update and explanation gave me peace of mind. Ryan is an asset to the company. I've had my car for a while and plan to keep it for a long time. I will always come back to you
24 października 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Ahmed,
Thank you for your kind review.
We are delighted to hear you had such a positive experience and that you were impressed with the service you received from Ryan.
We are glad you are happy with your car and we look forward to seeing you again soon.
Customer Services
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Andrew,
We appreciate your kind words and are glad to hear you had a positive experience.
Customer Services
Good customer service experience
Kept updated throughout the service journey of the vehicle.
14 października 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Mr Morelis,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Porsche Stockport were superb from…
Porsche Stockport were superb from start to finish. I will be using them going forward for all my Porsche needs!
14 października 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Thomas,
Thank you for your kind words.
We're thrilled to hear you had a positive experience and we appreciate your business.
Customer Services
Great service as always
Great service as always carrying out the MOT swiftly and returned washed and gleaming within 6 hours
14 października 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Michael,
Thank you for your kind words.
We're happy to hear you were pleased with the service and the quick turnaround time.
Customer Services
Porsche Centre Stockport
I've been dealing with Amrit at the Service Centre, Porsche Centre Stockport. Always happy and helpful - a please to deal with!
8 października 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi John,
We appreciate your kind words about Amrit.
It's wonderful to hear that you've had such a positive experience with them.
We're glad you're happy with the service you've received.
Customer Services
My warranty work on my GT4
My warranty work on my Cayman GT4 was carried out to perfection from start to finish had a nice Panamera for a courtesy car
2 października 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Mr Williams,
We're thrilled to hear that your warranty work was completed to your satisfaction.
We appreciate your kind words about the service you received and the courtesy car provided.
Customer Services
Excellent service
The service I received from start to finish as very professional, efficient and friendly.
excellent
16 września 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Ian,
Thank you for your kind words.
We are delighted to hear that you had a positive experience with our team.
Customer Services
Kept informed and the process was…
Kept informed and the process was quick. Service manager was helpful and polite making for a positive experience. Will use Porsche Centre Stockport again.
27 września 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Anthony,
Thank you for your kind words!
We're delighted to hear about your positive experience and that you found our Service Manager helpful and polite.
We appreciate your business and look forward to seeing you again soon.
Customer Services
Exceptional customer service
Ryan was very polite, courteous and knowledgeable.
Overall, we were delighted with Ryan’s professionalism and customer service. He really is an asset to the service team and needs to get recognition for his attitude in dealing with customers.
Excellent is all I can say!
10 września 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hello,
Thank you for your kind words and for taking the time to share your positive experience.
We're delighted to hear that you were impressed with Ryan's professionalism and customer service.
We strive to provide excellent customer service and appreciate your feedback.
Customer Services
Refreshingly honest approach to car…
Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Reception staff very friendly and attentive as well which all added to the experience. Would buy from here again.
5 września 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Robin,
We're thrilled to hear you had such a positive experience.
We strive to provide honest and helpful advice, and we're glad you felt valued throughout the process.
We appreciate your business and hope to see you again in the future.
Customer Services
Real people not looking down on me,
29 sierpnia 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Mark,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Ali & Dan should be flipping burgers to…
Ali & Dan should be flipping burgers to drunk people outside a nightclub at 2am. They have no place in a Porsche dealership.
111 Pre-checks..... that's a laugh. We've pointed out several issue that were ticketed as part of the inspection. Lazy & disrespectful
Carrie & Sam 10/10. They were both great and clearly embarrassed at what happened.
Buy a car from ebay. You can probably trust it more
UPDATE.
Due to the way the car was funded a sum of money was due back to me upon collection of the car. Sadly the dealership failed on this point and I've had to take legal action for recovery of my debt.
Instead of a big fat apology I've received intimidation and a counterclaim where they are threatening action against me.
A truly classless act.
25 sierpnia 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Anito,
We understand your frustration and appreciate you taking the time to share your experience.
We strive to provide exceptional customer service and are disappointed to hear that your experience fell short of your expectations.
We take your feedback seriously and will use it to improve our processes.
Customer Services
rude service department
3 września 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
Fantastic Customer Service (Stockport Porsche)
Everytime i head to the Porsche Garage in Stockport i look forward to the warm welcome. The ladies on the front desk are just so lovely and they make the best coffee and always look after me. Sometimes my kids even ask to come with me just so that they can have the red velvet cake!
The service team are great, even when there is an issue they find a solution to get me on my way.
14 sierpnia 2024
Opinia niezależna
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Ross,
We're so pleased to hear about your positive experiences at Porsche Centre Stockport.
It's wonderful to know that our team is making you feel welcome and providing excellent service.
We're especially happy to hear that our team goes the extra mile to ensure your satisfaction.
Customer Services
Perfection
You only get one chance at a first impression. On entering your premises the reception you get from Sue and Diane set the standard you get from all the people at Porsche Stockport. it's exemplary.
30 lipca 2024
Odpowiedź od Stratstone - Porsche Centre Stockport
Hi Dave,
We are so pleased to hear that Sue and Diane made such a positive first impression on you.
Their dedication to providing excellent customer service is truly appreciated.
We strive to create a welcoming and positive experience for all our customers.
Customer Services
Brilliant service centre
Brilliant service centre - Steve Hughes does a fantastic job looking after customers and their vehicles, with consistent and clear communications, a friendly and welcoming style all whilst being super professional - would highly recommend.
22 lipca 2024
Opinia niezależna
Odpowiedź od Stratstone - Porsche Centre Stockport
Hello,
Thank you for your kind review.
We're really pleased to hear that Steve gave you a 5* experience! We will ensure that your lovely feedback is shared with him. Thank you for the recommendation and we look forward to seeing you again.
Have a great day,
Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.