Very poor service. Wasted whole day without doing any work on the car. Car needed system upgrade which did not happen. Did not provide any courtesy car or uber vouchers
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The ladies on reception are always pleasant and efficient. Met with Tom Boniface a really nice knowledgeable chap who sorted everything. Thanks everyone
Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... Zobacz więcej
Reakcja na opinię
Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Re... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Salon samochodowy
- również w kategorii:
- Komis samochodowy
- Naprawa samochodu
- Producent samochodów
- Stacja kontroli samochodów
- Wymiana oleju
Napisane przez firmę
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Napisane przez firmę
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Dane kontaktowe
Marsland Street 24, SK1 2AH, Stockport, England, Zjednoczone Królestwo
- 0161 476 9090
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I found Michael in service to be very…
I found Michael in service to be very polite, courteous, professional with a friendly approach.

Odpowiedź od Stratstone - Porsche Centre Stockport
Excellent customer Service
Excellent customer Service, Stephen Hughes in Service was so helpful

Odpowiedź od Stratstone - Porsche Centre Stockport

Odpowiedź od Stratstone - Porsche Centre Stockport
Porsche Service Expectation
Stephen’s, organised, hassle free service from start to finish made the experience a pleasure not a hinderance. A true ambassador for the Porsche brand.

Odpowiedź od Stratstone - Porsche Centre Stockport
Porsche Driving Experience
Very helpful, informative & pleasant team at Porsche Silverstone

Odpowiedź od Stratstone - Porsche Centre Stockport
A horrible experience so far
Had the charging port covers fail and unable to charge my Taycan.
Car was recovered on Saturday at 11.30am and was unable to be booked into service until Monday, as staff on holiday. Promised I would be called Monday am.
No call from the dealership until I chased them Monday afternoon, at which point it was booked in for repair. Parts were ordered.
Still not heard anything from Service department.
I then chased on Wednesday and was told it could be ready Thursday, probably Friday.
Thursday, rang the service assistant, however, he was now on annual leave (which he never told me the day before). I left a message.
Got a call back from service telling me that I needed to collect the vehicle before 5pm, or I would incur charges for the loan vehicle. This was the first anybody had told me about this.
My daughter had a doctors appointment at 4.4pm pm, so informed the agent that I would be arriving around 5.30pm.
5.35 pm I arrived at the dealership, to wait 10 mins to be be greeted by Service assistant, with a sarcastic comment about him already left at 5.30pm.
When I asked him what had been done to resolve the issue on my vehicle, he said he could not tell me as he did not want to login to his laptop, he really wanted to go home.
Eventually got my vehicle and left. The vehicle had developed a fault while in the dealership, which nobody told me about (rear door handle failing).
On Saturday, I reported the fault and was told to "pop in" so we can take a look.
The following week, I've rang every day and not received a call back until I raised an escalation to the service manager. The service manager did not call me back, but a service assistant did.
Finally got my vehicle in Friday afternoon and confirmed there was a fault on the door handle, however it did not come up on the computer report.
We agreed to book the vehicle in for further investigation on the 21st of January 2025.
It's been a horrible experience so far, and is not at it's end yet.

Odpowiedź od Stratstone - Porsche Centre Stockport
Very helpful staff and my car was ready…
Very helpful staff and my car was ready as promised

Odpowiedź od Stratstone - Porsche Centre Stockport

Odpowiedź od Stratstone - Porsche Centre Stockport
Perfect
Friendly and helpful at reception and then introduced to Ryan who informed when car would be ready for collection after annual report

Odpowiedź od Stratstone - Porsche Centre Stockport

Odpowiedź od Stratstone - Porsche Centre Stockport
Ewan was so helpful and knowledgeable…
Ewan was so helpful and knowledgeable when it came to buying our car! He was very responsive and diligent which made the process so easy. Thanks Ewan!

Odpowiedź od Stratstone - Porsche Centre Stockport
The service team especially Amrit are…
The service team especially Amrit are superb.

Odpowiedź od Stratstone - Porsche Centre Stockport

Odpowiedź od Stratstone - Porsche Centre Stockport
Outstanding service at Porsche Centre Stockport
Once again, Porsche Centre Stockport have exceeded my expectations!
From the moment I made my first call, Amrit looked after me and provided an exceptional service. Every visit now feels like catching up with a friend!
The team is very welcoming, knowledgeable and it’s clear they’re as passionate about Porsche as I am!
Thank you for your support - I will definitely be back soon!

Odpowiedź od Stratstone - Porsche Centre Stockport
One of the friendliest dealerships…
One of the friendliest dealerships you’ll ever visit. From the warm welcome at reception to the relaxed yet well-informed advice from the service team, every visit is a pleasure. I also appreciate the no-pressure environment when browsing the showroom. I wouldn’t choose any other dealer for purchasing or maintaining a Porsche.

Odpowiedź od Stratstone - Porsche Centre Stockport
Welcoming and friendly
Welcoming and friendly. Beautiful, spotless showroom and everyone happy to help.
Service was stress free and efficient.

Odpowiedź od Stratstone - Porsche Centre Stockport
Always fab to go in the showroom
Always fab to go in the showroom, looking at new models and see what merchandise you have. As well as a visit to approved Porsche upstairs.

Odpowiedź od Stratstone - Porsche Centre Stockport
Micheal Pinkerton Service
Micheal Pinkerton was very friendly and professional, credit to Porsche Stockport.

Odpowiedź od Stratstone - Porsche Centre Stockport
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







