Stratstone is always so helpful. The staff are polite, professional and extremely friendly. We only wanted the batteries changed in our key fobs, but everything was done straightaway without any fuss.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Booking and service done within expected time scale. Waited approx 2.5hrs and whilst refreshment was offered and taken no one bothered me to see if I wanted to change cars. Mobile signal poor in buid... Zobacz więcej
Reakcja na opinię
I was very inprest with booking my first service form my Defender, When my wife dropped of the car and informed them that she would be back to collect later after my son's sports day what was across t... Zobacz więcej
Reakcja na opinię
I was informed that a security update was required. I made an appointment and arrived, My car was given its update whilst I sat in reception drinking coffee. Nice people and excellent service, mu... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Salon samochodowy
- Stacja kontroli samochodów
- Producent samochodów
- Naprawa samochodu
- Wymiana oleju
- Komis samochodowy
Napisane przez firmę
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Napisane przez firmę
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Dane kontaktowe
Woodgate Way, TN11 0FU, Tonbridge, England, Zjednoczone Królestwo
- 01732 913 242
4,3
Doskonała
145 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Karl was very helpful
19 listopada 2024
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi Luke,
We're glad to hear you had a positive experience with Karl.
Stratstone Customer Services
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi Karen
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day,
Stratstone Customer Services
Odpowiedź od Stratstone - Land Rover Tonbridge
Hello Nigel,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Stratstone Customer Services
Odpowiedź od Stratstone - Land Rover Tonbridge
Hello,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Stratstone Customer Services
Very helpful friendly staff
31 października 2024
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi Paul,
We strive to provide excellent customer service and appreciate your kind words.
Stratstone Customer Services
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi Matt,
We're so glad to hear you had a positive experience with our support team.
We appreciate your kind words about Marcus and the team.
Stratstone Customer Services
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi Ian,
Thank you so much for the five star review.
We appreciate your kind words about Marcus.
Stratstone Customer Services
Marcus, Millie and Pam
Marcus, Millie and Pam are just incredibly helpful and friendly.
I can’t recommend them enough.
10 października 2024
Odpowiedź od Stratstone - Land Rover Tonbridge
Hello,
We're thrilled to hear about your positive experience!
We're so glad you found Marcus, Millie and Pam to be helpful and friendly.
Stratstone Customer Services
Great service
Great service - Pam in Reception is wonderful - always makes us feel welcome and an important customer she makes an excellent cup of coffee while we are waiting and actually remembers how we like it each time we visit. Marcus was also helpful
25 października 2024
Odpowiedź od Stratstone - Land Rover Tonbridge
Hello Gina,
Thank you for your kind words about Pam and Marcus.
We are delighted to hear that you had a positive experience and appreciate you taking the time to share your feedback.
Stratstone Customer Services
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi Geoff,
It is wonderful to receive such a positive review!
All the best!
Stratstone Customer Services
Very efficient booking procedure
Very efficient booking procedure, great communication from Marcus and friendly collection and delivery service.
17 października 2024
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi Trevor,
Thank you for your kind words about Marcus.
We appreciate your business and are glad you had a positive experience.
Stratstone Customer Services
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi Yasir,
Thank you for getting in touch and sharing your honest feedback.
We’re sorry to hear that your recent experience hasn't met your expectations – please be assured that your feedback has been passed on to the management team.
Stratstone Customer Services
Best company to buy a vehicle!
Best company to buy a vehicle for Range Rovers! I have bought a 2021 Range Rover Autobiography and it was cleaned and kept in a very good condition to show us when we arrived. Compared to others we went 5 hours to this dealership and one company was terrible not even clean. This dealership made sure the car was perfect for us! Our salesman was Wayne and even when we spoke on the phone and went there, he made sure all our wants and needs were fulfilled! Very polite all of the staff! The car was brand new once delivered and was clean and polished and made all of us feel like every penny was worth buying the vehicle. I would 100% recommend this dealership and if I decide to buy another vehicle I would go there again!
Thank you so much for all of your support in buying our dream car!
15 września 2024
Opinia niezależna
Odpowiedź od Stratstone - Land Rover Tonbridge
Hello Jasleen,
We are so happy to hear about your positive experience!
It's wonderful to know that you were so impressed with the condition of the vehicle and the level of service you received from Wayne.
We strive to make every customer feel valued and appreciated, and it sounds like our team did a fantastic job in exceeding your expectations.
We are thrilled that you are enjoying your new Range Rover and we hope you have many happy miles ahead!
Stratstone Customer Services
Impeccable Service
Impeccable service, as you would expect. A lovely, friendly, and highly knowledgeable team guided me through the entire process of choosing the right vehicle for my family's needs and was extremely helpful post-sale, too.
27 września 2024
Opinia niezależna
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi Fiona,
Thank you for your kind review.
We are delighted to hear you had such a positive experience and that you were impressed with the service you received.
We will be sure to pass your kind words along to the team.
Stratstone Customer Services
I thought the whole team did well no…
I thought the whole team did well no waiting around straight to the job a great all round experience
4 października 2024
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi James,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Stratstone Customer Services
Excellent service
Service recall, completed in an hour whilst I enjoyed good coffee. Faultless
1 października 2024
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi Ludmila,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Stratstone Customer Services
Very helpful and informative…
Very helpful and informative throughout, didn't have to chase for information.
30 września 2024
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi Dave,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Stratstone Customer Services
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi Oliver,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Another excellent experience here
Another excellent experience here, as it has been every time I've used them to look after my Jag XF over the past 4 years. The MoT was handled with the minimum of fuss whilst I was able to work in their business office suite for a few productive hours. Nothing is ever too much trouble for the staff. I'll be back soon for the 42 k mile service. Thank you all.
25 września 2024
Odpowiedź od Stratstone - Land Rover Tonbridge
Hello Steve,
Thank you for your kind words and for choosing our service for the past four years.
We are delighted to hear that you continue to have positive experiences with us.
We appreciate your loyalty and look forward to seeing you again for your next service.
Stratstone Customer Services
Service and MOT
Went as planned although paperwork was not returned with the vehicle and so was forwarded later.
20 września 2024
Odpowiedź od Stratstone - Land Rover Tonbridge
Hi Martin,
We appreciate you taking the time to share your experience.
We understand the importance of timely paperwork and apologise for any inconvenience this may have caused.
We're committed to providing a smooth and efficient experience for all our customers.
Stratstone Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.