Stratstone - Land Rover Nottingham Recenzje 

399
•
Wynik TrustScore: 4 na 5

3,9

Enterprise Way, Nottingham, NG2 1EN Nottingham, England, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

great staff, excellent service, quick and efficient with the jobs, then valeted, what else could i ask for highly recommend this dealership, there are 5 closer dealerships to me but i use this one du... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Laura was very friendly and professional. Kept me informed throughout my time in the service centre. She explained the costs to me and went through the health check. Outstanding service from my initia... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have worked with Simon Clark @ Nottingham service department now for a few years and think he's great at what he does, works with me, with my schedule and also helps keep my car ahead of programme.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I took our Defender in for it's first scheduled service. The work was done whilst I waited and the staff were all excellent, offering me drinks several times. The service was completed sooner than I e... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. również w kategorii:
  3. Komis samochodowy
  4. Naprawa samochodu
  5. Producent samochodów
  6. Stacja kontroli samochodów
  7. Wymiana oleju

Napisane przez firmę

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Napisane przez firmę

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Dane kontaktowe

  • Enterprise Way, Nottingham, NG2 1EN, Nottingham, England, Zjednoczone Królestwo

  • 0115 957 8000

3,9

Dobra

Wynik TrustScore: 4 na 5

399 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(399)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4560

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Friendly service

5 czerwca 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello Albert,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Oceniono na 5 z 5

Was a great service all staff were…

Was a great service all staff were helpful and everything was explained

6 stycznia 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Oceniono na 1 z 5

Appalling service!!

Sending me to the wrong garage for a service. Not clearly letting me know what to expect. Not getting all the recall notices completed so the car has to go back. I did let the garage know when I booked the car in for service. When I booked the car in for service it was booked for an mot which it didn't need. When I went to collect the car I was kept waiting for at least 20 minutes before the agent spoke to me. I had to ask for an invoice. I was disappointed that the car wasn't washed!!

28 maja 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello,

Thanks for sharing your feedback on your experience with Stratstone Land Rover Nottingham . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Land Rover Nottingham Customer Services

Oceniono na 5 z 5

Laura was very friendly and…

Laura was very friendly and professional. Kept me informed throughout my time in the service centre. She explained the costs to me and went through the health check. Outstanding service from my initial enquiry right up to handing the keys back to me. To all JLR owners I would highly recommend Stratstone JLR Nottingham

29 maja 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello, Philip
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Land Rover Nottingham Customer Services

Oceniono na 5 z 5

The level of service and timely…

The level of service and timely completion was excellent. Great service from Laura, Glenn and Sam as usual.

16 maja 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello Paul,
Thanks for sharing your recent experience!
It sounds like Laura, Glenn, and Sam have done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Land Rover Nottingham Customer Services

Oceniono na 5 z 5

SAM WATHEY = THE BEST

Superb service = second to none.

18 maja 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello Ivor,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Oceniono na 5 z 5

The staff were very informative

The staff were very informative, cordial, friendly and patient prior, during and post purchase.
Rob Ratcliffe

23 marca 2026
Opinia niezależna
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello Rob, thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Oceniono na 1 z 5

3 weeks trying to book my car in with…

3 weeks trying to book my car in with them, not a single phone call answered, and online bookings ignored. Terrible service.

27 maja 2026
Opinia niezależna
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hi Darren,
I am sorry to hear that you are struggling to get through to our dealership in Stratstone Land Rover Nottingham.
Please email us with your details to stratstonecustomercare@stratstone.com, and we will ensure that you are contacted back.
Thank you,
Stratstone Land Rover Nottingham Customer Services

Oceniono na 5 z 5

The staff at Stratstone Nottingham are…

The staff at Stratstone Nottingham are always friendly and helpful.

5 maja 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello David.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Oceniono na 5 z 5

Customer service is always good.

Customer service is always good. THIS IS A COMPLEMENT. NOT A CRITICISM
In my opinion though with such a big building, there should be some new cars to view while waiting and brochure and magazines available to read while waiting. Just seems to me there is a huge waste of space

1 maja 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello Mike.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Oceniono na 1 z 5

Absolutely terrible the car has been…

Absolutely terrible the car has been with them for 3 days over 20 phone calls and no reply, absolutely terrible service. I would not use this dealer for anything totally unacceptable and totally unprofessional

8 maja 2026
Opinia niezależna
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello Gavin.
I am sorry to hear that you are struggling to get through to our dealership in Stratstone Land Rover Nottingham.
Please email us with your details to stratstonecustomercare@stratstone.com and we will ensure that you are contacted back.
Thank you,
Stratstone Land Rover Nottingham Customer Services

Oceniono na 5 z 5

Great service and friendly staff.

Great service.

21 kwietnia 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello Wayne,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Oceniono na 5 z 5

Updates were very good.

13 kwietnia 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Oceniono na 5 z 5

mr cross

very helpfull,

8 kwietnia 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello Melvyn,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Oceniono na 5 z 5

Effective and efficient repair

The problem was quickly identified and the repair was efficiently dealt with. The completed work was well within the time parameters agreed.

20 marca 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Nottingham Customer Services

Oceniono na 5 z 5

Efficient

Efficient, prompt and friendly. Would use again

30 marca 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello Chris,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Oceniono na 5 z 5

A1 proffesionalisum.

The staff are always professional keeping me informed of any issues and timescales to rectify them. I cannot prise the staff enough and therefore happy to keep using their excellent service.

19 marca 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello Nigel,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Nottingham Customer Services

Oceniono na 5 z 5

Lovely lady collected the car excellent…

Lovely lady collected the car excellent manners couldn’t fault her in anyway if you don’t like driving through rush hour traffic to get your car serviced I would highly recommend

11 marca 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Oceniono na 3 z 5

EV Service

EV Service - £264.23 and car was ready in just over an hour. They have you over a barrel due to the warranty. Scandalous.

13 marca 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello Nick,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at (select as appropriate) help@evanshalshaw.com OR stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Brand Customer Services

Oceniono na 3 z 5

I very much disliked the price charged…

I very much disliked the price charged for a basic service

3 marca 2026
Logo Stratstone - Land Rover Nottingham

Odpowiedź od Stratstone - Land Rover Nottingham

Hello, Keith

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Land Rover Nottingham Customer Services

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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