Quality - rock solid. Delivery - lots of room for improvement. I have two experiences now of STIO being slow on requests for expedited delivery. The latest is a request (and payment) I made for 2... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I just purchased insulated long pants and waterproof and insulated winter outdoor pants. Their products are wonderful and while a little pricey, when you look at how long their garments last and ho... Zobacz więcej
Screw this company who sells "eco" and "get out into nature goods" while sending large unsolicited catalogs, that now matter how much of your time and life you spend asking them to stop send them anyw... Zobacz więcej
Nice products, HORRIBLE service. They charge your credit card, but then don't ship products and don't inform you of the delay. Customer service never answers the phone so you must email. They won't ca... Zobacz więcej
Informacje dotyczące firmy
- Sklep odzieżowy
- Sklep z odzieżą aktywną
- Sklep z odzieżą męską
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
Informacje przekazane przez różne źródła zewnętrzne
Stio offers beautiful, functional products for both the epic and quiet moments of outdoor life.
Dane kontaktowe
East Broadway 10, 83001, Jackson, Stany Zjednoczone
- www.stio.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Beware of poor expedited delivery....
Quality - rock solid.
Delivery - lots of room for improvement.
I have two experiences now of STIO being slow on requests for expedited delivery. The latest is a request (and payment) I made for 2 day delivery on a jacket I needed for an Alaska vacation. I made the purchase on Saturday (I understand this is a weekend day). The following Tuesday I got notice that it just shipped. Not impressed. The package did arrive before I left for AK (arrived Thursday - 5 days after order), but it was tight and not what I was paying for.
The jacket quality and fit was the high standard I expect and pay for from STIO, but the delivery was not.
I just purchased insulated long pants…
I just purchased insulated long pants and waterproof and insulated winter outdoor pants. Their products are wonderful and while a little pricey, when you look at how long their garments last and hold up, their products are actually well priced and deliver a major bang for the buck. Thanks Stio for making such great garments that both look and feel great.
MV
Boone NC
Completely unresponsive customer…
Completely unresponsive customer service.
Love their clothes
I practically live in their Turpin Fleece Pants all winter - super soft and warm, they're the best sweatpants I've ever owned and they elevate all of my winter lounging (I have 3 pairs). I also have their Hometown Down Hooded jacket (bought per a Wirecutter recommendation), which I absolutely love - super warm and flattering fit.
Very helpful company
I found this company to be ready to help with all my issues. They were able to cancel and order that I placed and had already submitted.
Their coats are high quality and fit good.
I believe they are a good company to purchase clothing from.
Stio’s On Top!
Customer service great! Styling with an individual touch. Quality is great. Been buying Stio (I mean the man, Steve) since his Cloudveil days.
Been skiing/Patrolling for over 50 years. Wear bibs 90% of the time. Try the Figment bibs. Best style I’ve owned. Pockets all over the place, but right where you want them.
Ridiculously long ship times…2 weeks…
Ridiculously long ship times…2 weeks from California to Colorado. They use the “Shop” service to purchase and ship, so you have no idea what the shipping status is.
Phony reviews -- poor quality
I purchased a "Wilcox" fleece vest from Stio which began to pill within the first two months of occasional use. It was highly rated on their website. When Stio advised that pilling was not covered by their warranty, I left an informative, negative review, which never appeared on the website. This explains the absence of any negative reviews.
Stio Fan for Life
Excellent product selection. Always something for any activity no matter the time of year.
Just got my CFS shoes and they are awesome! Stop is really killing it!
Not to mention the Customer Experience team is incredibly responsive and helpful when needed.
For more than the mountains!
I moved to New York from down south and my parents made sure I had the perfect parka from Stio for the winter. I've had my parka for 3 years and have no complaints. It keeps me warm in the wind and has roomy pockets for everything.
Great company
Great company! gear is always great and support was fantastic after a shipping issue I had! 10/10 would recommend.
Love Stio - great customer service
Love Stio! Great customer service, super knowledgable on product care for different materials Stio offers. Happy with the quality of technical gear!
I love stio!
I love my stio jackets and shoes. They are comfortable and cozy and pair well with basically everything. I basically live in my stio shoes and want to buy several more. My experience at the stio store in Bend, OR was nice. The employees were very kind and helpful, and I purchased a great t-shirt that is made from such comfortable fabric. My stio hydro flask is also my favorite for keeping up on daily hydration and keeps the temperature just perfect for a long period of time.
Love Stio's gear
Love Stio's gear. Always seem to have the right color palette (never too garish, but always fun color combos). I use most of my Stio clothes for outdoors stuff, and always seem to stand up to the test of running/climbing/cycling, etc.
I disagree with a couple of the other reviews about customer service - I've always found them really responsive and willing to find a solution.
My only slight issue is that I'm not always the same size in their bottoms. Sometimes a S, sometimes an XS.
I love Stio's colorful clothing AND stores
I love Stio's clothing line, the shoes, AND the stores. Let's start with the stores--I've been to two of them and they are always spotless, super well organized, colorful (I love color in my outdoor clothing) and the Stio folks are always knowledgeable and helpful, without being intrusive. I love my Stio jacket, vest and shirts--so comfortable, lightweight, cozy (when needed), and colorful (again!). The shoes--I never want to take them off. I have Stio shoes for winter, summer, and the shoulder seasons now. Highly recommended.
Responsive
Responsive, friendly and helpful...great customer service experience!
Great quality and service
5/5 would recommend
Great products that are backed up by great customer service! Picked up the Pinion Down Parka and it is glorious! Warm, light weight and packable!
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