Starlight have always resolved issues promptly. Molly is very helpful when issues with quality arise although it is very rare. One of their suppliers sent a batch of poor quality cookipack lids but as... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
I've had to guess a date when the transaction occurred as I've had a lot on and suffer memory problems but the date isnt important- "It was recent" I spoke with the company on more than one occasion... Zobacz więcej
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I absolutely loved the fact that we get the sizes and measurements along side a full description which is very helpful when shopping online . I also loved the fact that the app is easy to navigate and... Zobacz więcej
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Bought a sample box. Delivery was very quick as always, however I was disappointed with the quality of the box as it fell apart. Because of that I didn’t go on to order more. It’s also quite an expens... Zobacz więcej
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Informacje dotyczące firmy
O Starlight Packaging
Napisane przez firmę
Starlight Packaging has been doing business for over 10 years.
We provide a wide range of products that companies or individuals in the food industry would want and need.
We have a wide range of customers, from large food distributors, coffee shops, butchers, fast food takeaways, bakers and more.
Few of our key product ranges are:
Food delivery boxes
Produce trays
Polystyrene boxes
Takeaway cups
Cake boxes
Cupcake holders
Vacuum pouches
Eco friendly packaging
Cleaning Hygiene products
We sell all over the UK with nationwide delivery.
Also sell internationally to Europe and USA as well as rest of the world.
UK delivery options include:
Free delivery
Next day delivery
Next day AM delivery
Express delivery
Saturday delivery
Sunday delivery
Dane kontaktowe
Stoke on Trent, Zjednoczone Królestwo
- 01782454464
- sales@starlightpackaging.co.uk
- www.starlightpackaging.co.uk
4,6
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Made an order paid for express shipping
Made an order paid for express shipping
Waited around 2 weeks and emailed them to ask where my items were, they apologise and looked into it and then I heard nothing. When it was approaching a whole amount of still not receiving my order, or any shipping update,
requested a refund and to be fair, they refunded my money straight away, but the whole experience was more annoying.
Wouldn’t use them again!
29 stycznia 2026
Odpowiedź od Starlight Packaging
Hello,
We’re really sorry to hear about your experience. You were absolutely right to expect faster delivery, especially after paying for express shipping, and we understand how frustrating the lack of updates must have been.
While we’re glad we were able to process your refund promptly, that doesn’t make up for the inconvenience and poor communication you experienced — and for that, we sincerely apologise.
We’re currently reviewing what went wrong with your order and our follow-up process to ensure this doesn’t happen again.
Thank you for your feedback.
Odpowiedź od Starlight Packaging
Hello Caroline,
Thank you very much for the 5 stars! :)
Not quite fitting for 500g pots.
2 lutego 2026
Odpowiedź od Starlight Packaging
Hello,
Thank you for your feedback. We’re sorry to hear the lids didn’t fit your existing pots as expected. Our lids are designed to fit specific models/sizes, and compatibility can vary between brands.
We’d be happy to help you find the correct size if you would like to send us a sample of the pots you have.
Good service
Safely delivered on time as promised, what’s not to like. Will continue to use
26 stycznia 2026
Odpowiedź od Starlight Packaging
Hello Sheila,
Thank you very much for the 5 stars! :)
This was my first time ordering and I…
This was my first time ordering and I was super impressed with the range they had. Definitely be using them for packaging again as I go through a lot for my business
1 lutego 2026
Odpowiedź od Starlight Packaging
Hello,
Thanks for taking the time to leave a review. We’re delighted to hear you were happy with the range and we look forward to working with you again.
Fabulous product and fabulous service
Fabulous product and fabulous service! Many thanks!
28 stycznia 2026
Odpowiedź od Starlight Packaging
Hello,
Thank you very much for the 5 stars :)
Odpowiedź od Starlight Packaging
Hello Jayne,
We are very happy to hear that your order arrived promptly, thank you very much for the 5 stars!
Product was exactly what I said it was
Product was exactly what I said it was, great value. It was delivered promptly and was packaged very well
25 stycznia 2026
Odpowiedź od Starlight Packaging
Hello Rob,
Thank you very much for the 5 stars!
Bought a sample box
Bought a sample box. Delivery was very quick as always, however I was disappointed with the quality of the box as it fell apart. Because of that I didn’t go on to order more. It’s also quite an expensive box once delivery is added. But cannot fault the company
29 grudnia 2025
Odpowiedź od Starlight Packaging
Hello,
Thank you for your honest feedback. We’re really sorry about the issue with the box and appreciate you highlighting it. We’re glad delivery was quick and we’ll take your comments on board.
EXCEPTIONAL SERVICE RECEIVED FROM MOLLY!
I place my initial order with Starlight Packaging after contacting the company for further details regarding products I was interested in purchasing.
I spoke Molly who was absolutely amazing , she was able to promptly expand on further details regarding the products I was interested in purchasing. I was reassured and impressed by her prompt knowledge and helpful nature.
I was further impressed by the service as my order was immediately processed and delivered the next day!! This level of service is what I would consider as utter professionalism, and this is something that does not happen very often.
I have since contacted Molly today (19th January 2026) to enquire as to whether the Meat Wrapping Sheets I purchased were BPA Free. Molly did check with her Manager whilst I was on the phone, but was unable to confirm the specifications, however, Molly further stated she would contact the manufacturer and call me. Once again, Molly did not fail to deliver, and I received a call within a few minutes to confirm the products were actually BPA Free!!
Thank you Molly xx
20 listopada 2025
Opinia niezależna
Odpowiedź od Starlight Packaging
Hello,
Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience. I’ll be sure to pass your kind words along to Molly—she will really appreciate it. Thanks for choosing us!
Wonderful quality and great costumer…
Wonderful quality and great costumer service, highly recommend!
1 stycznia 2026
Odpowiedź od Starlight Packaging
Hello,
Thank you very much for the 5 stars!
Always a great swrvice
6 stycznia 2026
Odpowiedź od Starlight Packaging
Hello Sarah,
Thank you very much for the 5 stars! :)
Quick efficient service.
5 stycznia 2026
Odpowiedź od Starlight Packaging
Hello Brian,
We are happy to hear you were impressed with our service and thank you very much for the 5 stars!
In this company is cery good…
In this company is cery good communication, quick reply for questions. They provide information which you asked.
5 stycznia 2026
Odpowiedź od Starlight Packaging
Hello,
We are very happy to hear you were impressed with our service and thank you so much for the 5 stars!
Was kept in touch with progress of…
Was kept in touch with progress of packaging and was very well wrapped
28 grudnia 2025
Odpowiedź od Starlight Packaging
Hello Mick,
Thank you for the 5 stars :)
Odpowiedź od Starlight Packaging
Hello,
Thank you very much for the 5 stars!
Good Quality & EXCELLENT CUSTOMER SERVICE!
I've had to guess a date when the transaction occurred as I've had a lot on and suffer memory problems but the date isnt important- "It was recent"
I spoke with the company on more than one occasion and this is at least my 3rd purchase with them - as everything has been 100% cost effective. Quality is excellent and the whole experience of purchase straight forward. I recommend you speak with the company for the first purchase just to see why you should trust them- LOL - is the name of their ambassador.
10 grudnia 2025
Opinia niezależna
Odpowiedź od Starlight Packaging
Hello Gary,
Thank you very much for the 5 stars! We really appreciate this :)
Packaged very well
28 grudnia 2025
Odpowiedź od Starlight Packaging
Hello,
Thank you very much for the 5 stars!
Odpowiedź od Starlight Packaging
Hello Nat,
Thank you very much for the 5 stars!
The glasses were nowhere near the size…
The glasses were nowhere near the size on the screen. Have returned them and requested a refund.
26 grudnia 2025
Odpowiedź od Starlight Packaging
Hello Sheila,
We are sad to see the low stars. We have double checked the listing for this item and the measurements stated on the product name and description are correct and do match up for the glass you ordered.
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