Sprott Money Recenzje 

Got coins Wanted at Price

I’m still awaiting delivery of my metals and you’re asking me to complete this seems a bit premature

Despite the fact that Scotiabank gave me a very hard time about making a payment to Sprott (by blocking my account, reversing the payment, refusing to activate my account because I intended to make a payment to Sprott), Sprott accounting department has been very considerate, understanding and patient.

J'adore le site web, bien conçu, très beau. Il fonctionne bien avec mes vieux navigateur. Je n'ai pas eu de problème lors de la transaction avec Firefox. En cas de problème lors des paiement j'utilise Chrome.
Lorsqu'on sélectionne un lingot, en rafraichissant la page, on peut voir en bas le prix qui se met à jour ce qui permet de pouvoir acheter au prix souhaité. Il n'y a pas d'attente au téléphone, j'ai eu une bonne communication avec Irène (extension 233). Le processus de paiement est claire et facile. Le délai de livraison est quand même rapide.
Le seul problème est que pour la méthode de virement interac, le fait d'afficher sur votre site la question ainsi que la réponse constitue pour moi un petite faille de sécurité. Vous devriez ne pas afficher la réponse mais laisser le client choisir cette réponse qu'il pourrait vous donner par téléphone en mentionnant le numéro de commande ainsi que le numéro de client. Merci.

Fast delivery. Quality product.

Smooth and quick service! Timely delivery!

Quality of the product is good. Processing time was quite high though: It took a week to receive the product after the payment was sent via Bank-Pay although it was an in-town delivery. Also, I added a note when placing the order, but that note was completely ignored.

My package has been lost during delivery by UPS and the sprott employees followed up the case and agreed to send another order by fedex.

The process purchasing metals is really easy. The only negative experience was the delay receiving the package from Purolator Courier. Not sure if the delay is due to volume or weather.

Good prices but overall delivery time ($$ clearance and shipping) is too long.

Simple online purchase a multiple easy payment options.
Good communication concerning receipt of payment and delivery

Consistent white glove service.

Quality products, delivered promptly at a competitive price.

Once engaged, the company's service was good. Prior to that, however, I needed to make a follow-up inquiry as to the status of my order. I was told my order was not proceeding because I had used a shortened version of my name e.g. Sam instead of Samuel. I wonder if they ever would have initiated contact of their own accord. Also, while not their fault directly, the delivery service of their chosen agent, Canada Post, was substandard. No attempt at home delivery was attempted and it was an inordinately long time.

There should be multiple options for payment for example Apple Pay or any card payment.
Secondly delivery time is very long once i receive payment confirmation it should be deliver next day or in 2 days max. I paid on 10th august and received on 16th august

New fees added after I created my account but never communicated to me but then charged to me. Poor customer service (both in time & lack of a response). Did not inspire confidence in how they dealt with me. Very difficult to get full information requested. Changes in personnel. Do not recommend working with this company as a result of my personal experience.