ordered trainers, took weeks to arrive but they need to be exchanged, followed the link in the order confirmation but no instructions to follow from there as suggested, just the sales website......ema... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great prices, easy to use web site, and good communication from them with a promised delivery time. However I feel they need to review their carrier as the carrier told me a totally different deliver... Zobacz więcej
Reakcja na opinię
Updated - after my review I did receive an email reply. I had to pay £6.70 to return good via Evri with signed for delivery. Did eventually get refund. So have updated stars accordingly. They acknow... Zobacz więcej
Exceptional service from SportsGB! When my main item was out of stock, they quickly processed a refund while still honoring free delivery for my smaller purchase. The package arrived the next day with... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are SportsGB - dedicated to supporting you in your chosen passion, whether that is Cycling, Running, Swimming, Fitness, or a myriad of Team Sports. With top-notch customer service and most orders dispatched the day they are placed, Your Play is Our Passion!
Dane kontaktowe
Zjednoczone Królestwo
- 01604 266 300
- sales@sportsgb.com
- www.sportsgb.com
3,6
Średnia
293 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 11% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good service arrived earlier than…
Good service arrived earlier than expected
Good price
9 lipca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Exceptional value and very quick…
Exceptional value and very quick delivery.
9 lipca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Selling items out of stock
Bought something online, which was important for me on my project. Waited a week... No notes, nothing, so decided to contact myself. Apparently items are out of stock, so they offered refund, which should reach my account in 3 to 5 days. Waste of time. Giving two stars only for quick response through their website chat.
8 lipca 2025
Opinia niezależna
Great value with prompt delivery
Great value with prompt delivery. As others have said, I hadn’t heard of them before but have been pleased with the price and service.
1 lipca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Plenty of choice
Plenty of choice, competitive prices, quick delivery and zero stress!
7 lipca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Still No Delivery AFTER Their Long Delivery Statement
Ordered a couple of items and noticed that the order status was still "in progress" after 4 days. I contacted their chat and was told that it would be up to 9 days. Its now the 8th day and they still havent received the delivery from the supplier. Although the prices look great on the website the delivery time isnt worth the hassle. If you can wait weeks and weeks for your order it may be worth the risk but my advice would be to avoid and pay the extra from a reliable company.
I have requested to cancel my order. Paying a few pounds more and I can have it delivered the next day.
Edit following response. I contacted your chat on the day and they confirmed that it would be on a 2-3 day standard delivery hence the cancellation.
3 lipca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good afternoon. We truly appreciate your feedback and review, and we sincerely apologise for the delay your order experienced. We understand how frustrating this must have been for you. Your order arrived at our warehouse yesterday, on the 8th working day, and we immediately upgraded all orders to next-day delivery to ensure they would be dispatched today, aligning with the 9 working days stated in our delivery estimates. We noticed that you chose to cancel your order yesterday, and we completely understand your decision. We are genuinely sorry for any inconvenience this situation may have caused you, and we are here to support you in any way we can. Kind regards Sportsgb.
Not as advertised
Whilst the delivery of the item was very prompt, the itme was not as ordered. The picture and title for the product was 26" inner tube, so as this was what I wanted I ordered. I did not notice that in the description of the product, the product was detailed as 27.5". Therefore I did not receive the items taht I thought I was ordering
23 czerwca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good afternoon.Thank you so much for taking the time to provide your feedback and review. We truly regret any confusion our packaging may have caused, leading to the purchase of an incorrect item. We understand how frustrating this can be, and we want to make sure your shopping experience is as smooth as possible. To assist our customers, we display the following information on the page: "Please note images on the site may not reflect the item you need - please choose size and type from the dropdown boxes." Our intention with this additional information is to enhance your shopping experience, and we are committed to making improvements based on your valuable input. Kind regards Sportsgb.
Great and prompt service!
Good price, free delivery and prompt dispatch. AAA+++
23 czerwca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Answering my email straight away
Answering my email straight away, to let me know where my order was . And how long it would take.
24 czerwca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
I liked everything I bought with the…
I liked everything I bought with the goods I was satisfied with. Delivery let me down a bit. I'm happy with the whole service.
7 czerwca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
One of my go-to road cycling suppliers!
I had never seen Sports GB before and noticed some really low prices for road cycling items so was a little suspicious, I proceeded anyway and had the parts I needed really quickly and really cheaply. I now use them regularly! Good work Sports GB!
11 czerwca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Good
I accidentally put the wrong delivery address but staff were very quick to reply and changed it for me. Good service
18 czerwca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Can't fault them
Can't fault them.
Quick delivery.
Item is as described.
13 czerwca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Straght forward process to order online…
Straght forward process to order online and at a decent price. Delivery is a bit slow, but if you're not in a hurry its not a problem.
2 czerwca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
All round excellence
Easy to navigate website, product in stock, fast delivery and cheaper than everywhere else!
31 maja 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Immediate response to my email and my…
Immediate response to my email and my problem was sorted straight away.
9 czerwca 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.