Late delivery but good product Phone line dead and emails returned not delivered Please sort out SportsGB
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great prices, easy to use web site, and good communication from them with a promised delivery time. However I feel they need to review their carrier as the carrier told me a totally different deliver... Zobacz więcej
Reakcja na opinię
ordered trainers, took weeks to arrive but they need to be exchanged, followed the link in the order confirmation but no instructions to follow from there as suggested, just the sales website......ema... Zobacz więcej
Exceptional service from SportsGB! When my main item was out of stock, they quickly processed a refund while still honoring free delivery for my smaller purchase. The package arrived the next day with... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are SportsGB - dedicated to supporting you in your chosen passion, whether that is Cycling, Running, Swimming, Fitness, or a myriad of Team Sports. With top-notch customer service and most orders dispatched the day they are placed, Your Play is Our Passion!
Dane kontaktowe
Zjednoczone Królestwo
- 01604 266 300
- sales@sportsgb.com
- www.sportsgb.com
3,6
Średnia
295 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 10% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Bought a helmet that wasn’t in stock
Bought a helmet that wasn’t in stock. It only took 2 weeks to order and deliver. Got the latest model and all perfect. Thanks!
2 maja 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Happy with my purchase
Happy with my purchase, but slow delivery time.
My purchase for walking shoes was on 20th April, goods were received on 30th April.
18 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Thank you for your feedback and review. According to our records, the order associated with the username on the review was placed on January 21, 2025, and delivered on January 22, 2025, via Royal Mail. The order was for the Inov8 Men's Stormshell FZ V2 Running Jacket. If you have any other orders in our system where the delivery was delayed, please provide additional details so we can investigate this matter further for you. King regards Sportsgb.
Product arrived on time and packaged…
Product arrived on time and packaged well.
Kept up to date with the process of my order. Great company
1 maja 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Extremely Slow Delivery – My Holiday Plans Ruined
I placed an order with SportsGB on 24th April, and as of today, there’s still no sign of it. What makes it worse is that I placed another order on the same day with AliExpress, and that item has already arrived all the way from China! Meanwhile, SportsGB — a UK-based company — hasn’t even delivered!
I was really counting on having the items in time for the long weekend, but now my holiday plans are completely ruined. Terribly disappointed with the slow and unreliable service.
3 maja 2025
Opinia niezależna
Odpowiedź od SportsGB
Thank you for your feedback and review. We apologise that our services did not meet your expectations. Upon reviewing your order, I noticed that the item you purchased was available with a lead time of 4-9 working days. This means the item needed to be sourced from our supplier. The delivery lead times are clearly displayed below the item on our website and also included in the confirmation emails: Your order is estimated to arrive within 4.0 to 9.0 working days. We provide these lead times to ensure you can make an informed decision before purchasing the product. The 9 working days from the date of purchase is the 6th of May, and the parcel is currently awaiting delivery by Royal Mail. King regards Sportsgb
Highly Recommended
Great price, excellent communication throughout the purchasing to delivery process. Would definitely use again
29 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Handlebars
Excellent I was abot worried about tracking but rest assured received it through amazon look ok. Can't wait to use it would use them again thanks again
28 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Quick web transaction, very slow delivery
Not a go to supplier, and I remember why…. As with previous transactions, easy a quick web interface and simple ordering but then a long wait and no comms until delivery. Not really up to today’s standard considering other similar retailers.
20 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Thank you for your feedback and review. We greatly value customer insights as they are instrumental in enhancing our services. We strive to minimise communication with customers prior to the dispatch of their products, focusing only on essential information. The initial communication is an order confirmation email, which allows customers to verify and ensure the accuracy of their order details. If your order has a longer lead time, this information is included in the order confirmation email. The second email serves to notify you that your order has been dispatched, providing carrier and tracking information. Finally, our partner carriers will inform you of the delivery window. In 99.9% of cases, if we have executed our processes effectively, no further communication is necessary. However, should any issues arise with your order, our customer service team will proactively reach out to inform you. Is there any specific aspect of our communication that you feel was lacking, which we could review to improve our processes? Kind regards Outdoorgb
Brought some crankbrothers stamp lace…
Brought some crankbrothers stamp lace on April 25 and they were delivered on the 30th. No problems at all. Quick and easy. Would use again.
30 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Fast service and item was as expected.
Shoes were a great price and arrived quickly. Fit true to size with a wider toe box than many cycling shoes so comfortable on and off the bike. Sole stayed solidly on the pedals but can still shift foot around as needed. Item as described on website.
26 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Great bit of kit
Great bit of kit , makes my son react quicker ( rebounder)
17 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Great item arrived on time 👍
Ordered Shimano front cogs and crank for my bike, arrived in time stated, I’m now mobile again 👍👍
14 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Really good service from order to…
Really good service from order to delivery. Updated via email at every stage.
18 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Delivered promptly at a great price
Delivered promptly at a great price.
Highly recommended
14 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Good price & quick delivery
10 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Excellent customer service
The items I ordered were not all available however the customer service team quickly got in touch to offer a refund or an alternative product. Once I had informed them of my preference the available items were dispatched immediately. Very pleased with choice of products and both customer service and speed of delivery.
9 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Great price and superb customer service.
11 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Good online retailer
One of the only retailers that had stock of the shoe I wanted. Prompt delivery and threw in a few freebies. Good experience dealing with them
7 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Excellent service and price.
5 kwietnia 2025
Opinia niezależna
Odpowiedź od SportsGB
We sincerely appreciate your review and feedback. We are pleased to know that you are satisfied with our service and grateful that you took the time to share your experience. Thank you for your continued support. Kind regards Sportsgb
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.