We had some issues with our WiFi not being delivered. We called split the bills and was put through to Katie who was absolutely amazing!!!!! She could do enough for us and after days of trying with... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
We had some issues with our WiFi not being delivered. We called split the bills and was put through to Katie who was absolutely amazing!!!!! She could do enough for us and after days of trying with... Zobacz więcej
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Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Zobacz więcej
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The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Zobacz więcej
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Had some really great help from Gemma. She walked me through the process simply but not condescending. Really love Split the Bills, always making it easy to sort situations rather than calling a milli... Zobacz więcej
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Napisane przez firmę
Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 91% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Polly was incredibly helpful and answered all of the questions I had. She was patient and friendly and was definitely a part of the reason I decided to go with split the bills - thank you very much!

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I was on the phone with Claire who was very helpful in answering my questions and resolving them too. She had great customer service. Thank you!

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Quick and very to the point ,Louisa got my electricity back in a matter of hours and maintained excellent communication throughout.
More employees should aim for her standards.

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Clare was genuinely amazing brilliant customer service! Thank you for your help and support!

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I spoke to claire on the phone regarding meter readings, which she answered within the minute of me calling, and she was able to answer more questions that I had regarding broadband!! They had already followed up with our broadband network and raised a case to ensure we had secure connection as soon as possible, she was very reassuring and knowledgeable!

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Sales
Gramos was extremely helpful, professional, and patient. Explained everything clearly and answered all my questions. Great customer service experience – thank you.

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Peter was very kind and helped through my issues with the billing. I had made some mistakes and he assured me that it could all be rectified in the system and put my mind at ease.

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I spoke on the phone with Gemma and my call was answered very quickly without having to wait and she gave me answers to my questions straight away and explained what I was unsure about very well. Gemma was very polite and so friendly and couldn’t have been any more helpful!

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Communication, happy to help. Answering questions.

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Samuel was really clear with his communication and was super helpful in resolving my issue. The efficiency in sending me a link and also having the option to pay off a bill asap instead of having to wait for it to automatically come out was a huge relief! Thank you Samuel!

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Lindsey explain and answered any queries u had and make everything very clear and understandable

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I had a problem with my water bill and I spoke to Katie and she was so helpful. She gave me the options of what I could do and she was lovely!

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Thank you Rohan, such speedy help for me yay!!

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Alex was quite clear and precise, quite helpful and friendly as well as I was a bit nervous to discuss billing. They reassured me for a quick fix and laid out the next steps for me. I am quite thankful for their help.

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So much hassle to do anything. We started paying in July yet were getting TV license letters for 7 months. When we’d ask for a copy for our license, they said there’s a backlog. Yeah right, for 7 months. It was only when I said I’d escalate it that they sent one. Also their phone line is awful and they hang up on you while trying to sort something. Never again. Not worth the money.

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Clare was helpful and immediately sorted the issue

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Dear Alyx,
Thanks for sharing the necessary information in regard's to certain details I was expecting for a recent change in the tenancy.

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Very easy to talk to, and very helpful with any confusion!

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Louisa was excellent and so polite! The process was so fast and really easy

Odpowiedź od Split The Bills
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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