I have emailed several times in an attempt to resolve an email issue. I have not received any response. There is no support. Definitely a company to avoid.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I have emailed several times in an attempt to resolve an email issue. I have not received any response. There is no support. Definitely a company to avoid.
Reakcja na opinię
I have been trying to renew my domain (#2680665) since my first contact with Speednames support on 22 June which is still unresolved. Having close to 2 weeks of domain downtime is not acceptable and... Zobacz więcej
My domain was deleted as registration was not auto-renewed due to expired credit card and my oversight. I emailed Domain Services of Speednames. Tracy Spencer attended to my email and she restored my... Zobacz więcej
Reakcja na opinię
We had lost all our account information as the domain was purchased 8 years ago. The first person we spoke to wasn't ver helpful but we were then transferred to a more senior person who helped us gre... Zobacz więcej
Reakcja na opinię
Speedames, offers a comprehensive suite of online services tailored to meet your needs. From domain registration to SSL certificates, hosting solutions, and robust online solutions, we provide everything you need to establish and grow your digital presence with ease. Our intuitive platform and expert support team ensure a seamless experience from start to finish, allowing you to focus on what matters most – your business. With competitive pricing, reliable infrastructure, and a commitment to customer satisfaction, Speednames is the trusted partner you can rely on for all your online endeavors. Whether you're a small business owner, a budding entrepreneur, or an established enterprise, let us help you unlock the full potential of the internet and propel your success forward.
Fusion Hive, North Shore Road, TS18 2NB, Stockton-On-Tees, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 54% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good customer service. Prompt follow-up.

Odpowiedź od Speednames
Our domain was suspended when auto-renew didn't go through. I emailed Speednames Domain Services and Tracy Spencer restored our domain in less than an hour. We greatly appreciated the quick support for such an urgent matter.

Odpowiedź od Speednames
My domain was deleted as registration was not auto-renewed due to expired credit card and my oversight. I emailed Domain Services of Speednames. Tracy Spencer attended to my email and she restored my domain in less than an hour. She saved my day. Efficiency was superb. Keep it up. Many thanks to Tracy for her excellent service.

Odpowiedź od Speednames
We had lost all our account information as the domain was purchased 8 years ago. The first person we spoke to wasn't ver helpful but we were then transferred to a more senior person who helped us greatly in getting back into our account and updating all of our info. He was extremely responsive and did a great job!

Odpowiedź od Speednames
Nom de domaine chez eux, malheureusement
Depuis bientot un mois qu'il n'est plus possible d'envoyer un mail via le nom de domaine.
Speednames ne bouge pas c'est honteux ! où alors brasse de l'air.
Ils posent des questions mais n'entendent pas les réponses .....
Ce sont tout simplement des incapables et c'est toujours la même chose "on s'en occupe ...."
Jamais la meme personne, et aucune solution !
UNE HONTE
DOSSIER TOUJOURS EN COURS ....
It appears that this company is out of business
Website down
phone not operating
they have registration of my domain. i get no emails
Truly the worst company. Awful service for several year, eventually decided to go through the hassle to moving my site and they bodged the transfer of that too.
The single worst experience I have had in a long time and it’s risking by business. My renewal didn’t go through as it had an expired card. I’ve updated it notified ‘Billing’ my account is now blocked and I cannot get a response. Three days now no web site and no email. DO NOT TOUCH.
Som flere andre her - er der ingen respons overhovedet - hverken på fejl i deres system eller anmodninger om flytning. Selve navnet er åbenbart overtaget af ASCIO for nogle år siden - så, kontakt er måske den vej. Noget må være helt galt og spørgsmålet er om de er aktive.
Worst support ever, the phone numbers on the web page don't exist. They don't help via e-mail. I wont to update my payment, but it's not possible.
Ingen svar fra kundeservice. Ingen tager telefonen. Jeg måtte kontakte deres fader-selskab for at få flyttet mine domæner væk fra dem.
Extremely poor.
I cannot access the DNS service. Calling support, saying has billing issue and my account was disabled. However, I do not have any pending payment. Checked the all the invoices, all payments are made. The recent payment was just a few months ago.
Emailed the billing department 3 times, no reply!!!
Ich hatte das Hosting bei speednames.eu. Kundendienst inexistent, ignoriert Telefon, E-Mails und auch eingeschriebene Briefe. Obwohl, ich nun meine Domäne mit Unterstützung des neuen Providers transferieren konnte, wurde der überhöhte Preis abgebucht. Meine Erfahrung mit Speednames ist so schlecht, dass eigentlich eine Anzeige nötig wäre.
We have a domain in speednames, when I try to ask for support from them they end up replying there is payment issue in your domain. Please add payment method? Like tf man.. They aren't saying what payment is pending or what charges are overdue. They just too concerned to add payment method. Not recommended and they arent even replying now
Previous to my review on Speednames. I have now got my website back thanks to Nominet and have found a new registrar. Although they kept telling me to contact Speednames until they tried ringing them and understood. Nominet had my registrar at Ascio who said I was with Speednames. It took a long time to sort out so if you still have problems get on to them. I thought I might have to buy a new domain name at one point. Whatever problems they have had someone should be manning the phones full time to let customers know what is going on.
A positive experience than outlined elsewhere having been customers for several years. Just prior to yesterday there were issues accessing our domains due to DNS problems. Not great but appears resolved within 24 hrs. An email to support yesterday got a timely response admitting there were DNS issues, they were on it and hoped it was now resolved. Today a follow up email explanation about .eu TLD outages cause and resolutions with further useful suggestions on additional nameserver configurations to give spread resilience. Deserving a positive thank you feedback for a timely responses to a not so good issue.
The domain name servers for their various sites appear to have been knocked out temporarily. The website Intodns showed lots of red and yellow exclamation points delineating the problem. During the day today, these disappeared step by step as they worked on getting everything running again.
My e-mail address was out of commission for 24 hours but is working again. I would rate my other experiences with this company as neutral, while noting the many warnings here.
I am very concerned. The site and email service seems to be permanently down. Would welcome information on how to rescue my domain name.
All of our domains that registered with speednames.asia are currently down! I can't even reach them thru their hotline!!!
Speednames website now seems to be permanently down. Any suggestions as to how to rescue one's domain name from this dire operation?
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