I never received my order, worst of all I had no response to my emails or text messages. The websites now been shut down, but they should communicate and provide refunds. I’ve disputed with my card... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've ordered from this store twice before with no issues but, like the other recent reviewers, I've not received my order. My emails were ignored. I texted the number given on responses here and was t... Zobacz więcej
My nephews loved these prints. This seller provides excellent customer service. I initially received the pictures without the quotes. When I notified Sparkletots of the error I received replacements v... Zobacz więcej
Aimee created fantastic high quality work with these items of personalised children’s clothing which arrived quickly. I bought these as a gift for an old friend who’s wife had their second child recen... Zobacz więcej
Informacje dotyczące firmy
- Sklep z odzieżą dla niemowląt
- Sklep z artykułami dla niemowląt
- Sklep z odzieżą dziecięcą
- Sklep z produktami dla dzieci
- Sklep z t-shirtami na zamówienie
- Usługi poligraficzne
Napisane przez firmę
Sparkle Tots is home to personalised clothing and gifts for children and babies.
Dane kontaktowe
Manchester, Zjednoczone Królestwo
- info@sparkletots.co.uk
- www.sparkletots.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I never received my order no response
I never received my order, worst of all I had no response to my emails or text messages.
The websites now been shut down, but they should communicate and provide refunds.
I’ve disputed with my card provider now to receive my money back.
I never received my order
I never received my order.
The company never replied to my email.
Absolutely awful
Absolutely awful. Items never arrived. Company haven't replied to my emails, I've had no communication at all. They took my money and that was that.
Avoid at all costs.
Never arrived
I've ordered from this store twice before with no issues but, like the other recent reviewers, I've not received my order. My emails were ignored. I texted the number given on responses here and was told it would be dispatched the next day but it still hasn't arrived and it has now missed the birthday despite being ordered more than a month ago.
Still waiting!!
Ordered on the 17th April and was hoping for delivery before 4th May. Messeged them on the 24th April, just to see where we were up too and was told they would dispatch next day. Messaged on the 8th May as the courier tracking said they hadn't even received it yet and I asked for a refund. I was told I would receive one, still waiting on that as well. I will get my money back, there is enough reviews to involve trading standards. Such a shame I have ordered 3 times from these previously off etsy and they have been great. Won't use again!
Order hasn't arrived after 2 weeks! No communication.
Order hasn't come and no answer has been received from the two emails I sent. Wanted tobput my son in a mama's boy sweater for mothers day but couldn't do due my order not being received. Really disappointed at the lack of communication and I wish I had checked here first before ordering.
Disappointed is an understatement
Well considering it's been over a month since I ordered and I don't have my item or any update I'm really unhappy.

Odpowiedź od Sparkletots
Item not received and email ignored
I ordered a personalised cushion on 19th Feb 2025 and to date have not received it. I have sent an email to request an update which has had no response. Very disappointing and I will be expecting a full refund if no communication is received in the next few days!

Odpowiedź od Sparkletots
Take your order but never fulfill it - AVOID
Ordered and other than the confirmation had heard nothing. Chased. Nothing. And now having read other people's experiences i'm regretting having used this site....

Odpowiedź od Sparkletots
Excellent Customer Service
My nephews loved these prints. This seller provides excellent customer service. I initially received the pictures without the quotes. When I notified Sparkletots of the error I received replacements very quickly. I would definately shop here again and highly recommend both product and service.
Do not use
I ordered my item on 9th August. I have not received any correspondence from this company and my emails seeking an update on the order and my latter email seeking a refund has gone unanswered.
Very disappointing as I had ordered my son some pyjamas for his 1st birthday, which is a special occasion and now haven’t been able to order him the same elsewhere as it’s too close to his birthday.
Do not use this company!!
Update:- despite being told below that a refund has been given, I received an email last night to say my order has been cancelled but no refund has yet been given!! Again, very disappointing and I would definitely not recommend this company. They only responded once I posted a negative review on here. Terrible customer service.

Odpowiedź od Sparkletots
I placed my order on July 7th
I placed my order on July 7th, 2024. As of today, I still have not receiver ANYTHING, I have sent numerous email requesting about my order and have not received one single reply. The baby was a newborn, right now it sure is almost 2 months old. The clothing will not fit.
I'm Deeply, deeply disappointed, dissatisfied and I don't even want the clothes anymore. I WANT A FULL REFUND. Not that I will ever get a reply out of your customer service.
Update:FYI, no refund has been received (September 2nd)

Odpowiedź od Sparkletots
Bought a Personalised Money box for a…
Bought a Personalised Money box for a christening and it was perfect and came really quick. Great Service, thanks x

Odpowiedź od Sparkletots
Bought a custom teddy for a christening…
Bought a custom teddy for a christening ! Was great !

Odpowiedź od Sparkletots
Amazing
The product quality is consistently outstanding, exceeding my expectations every time
I highly recommend this business
Thank you so much

Odpowiedź od Sparkletots
5 stars
I bought an outfit for my daughter and it came with quick delivery, really good quality packaging and the clothing was good material. 👍🏼 Would definitely buy again, really happy with my purchase. Thank you.
Ordered a personalised football bag for…
Ordered a personalised football bag for my lad, came within a few days of ordering excellent quality would order again.

Odpowiedź od Sparkletots
Highly recommend
Bought halloween bags for my twins, the bags are excellent quality, it was super easy to place the order, great customer service and fast delivery

Odpowiedź od Sparkletots
I bought an amazing outfit for my…
I bought an amazing outfit for my little girl.T shirt,tutu and headband.The T shirt was lovely quality and the whole outfit fit to size xx

Odpowiedź od Sparkletots
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