SoSatsuma Recenzje 

114
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just discovered SoSatuma and love the original, quirky designs and unique shapes - quite unlike anything on the high street. I'm delighted with my first purchase - it's already a firm favourite. Clem'... Zobacz więcej

Oceniono na 5 z 5

Have bought a few items from Clem at Sosatsuma now and love them all. Not the cheapest but excellant quality and very different. Come packaged in paper you can recycle. Have had to return a couple of... Zobacz więcej

Oceniono na 5 z 5

Really great experience, fantastic contact and updates from clem who runs sosatsuma, packaged well, clothes are perfect, returns aren't free but they're easy. In a world where there are so many dodgy... Zobacz więcej

Oceniono na 5 z 5

A lovely collection of original, stylish clothing that feels great to wear. Love the layers, sizing and quality. Fantastic customer service - it’s so lovely to shop from a real independent doing great... Zobacz więcej


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

114 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(114)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 114

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic clothes, lovely small business

I’ve been buying from SoSatsuma for many years now, when Clem was selling her beautiful hand made woollen items. I have lots of SoSatsuma clothing, I find it as described, good quality and well fitting.
The packaging is always spot on, each parcel wrapped with care and attention to detail, with tissue paper around the clothes, lovely ribbon and card from Clem as a thank you for the purchase. Even the orange sale item packaging is used with the same care and attention.
As for postage, I understand that SoSatsuma isn’t Amazon Prime, (or any other large retailer) and as a small business I don’t expect a parcel within 2 days of ordering. I’ve never had an issue with delivery, I receive my notification and know when to expect it.
Clem herself is lovely, helpful and sells her clothes beautifully with the reels and advertising she does. I think she is a really genuine person who people trust and like to buy from. I am a very happy customer 😊❤️

25 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Jo!

Goodness! what an amazing review, thank you so much for taking the time. Thank you for supporting my small business and just generally being great.

Stay Comfy!

Clem 🍊

Oceniono na 5 z 5

Great products and great service

Great products and great service. Once payment has been made products turn up promptly and they are always great quality. Clem is a pleasure to deal with and I will definitely continue to order from her.

24 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hello

Thank you for taking the time to write a review. I'm so glad have liked the service and clothes.

Stay comfy!

Clem 🍊

Oceniono na 5 z 5

I've now treated myself a few times

I've treated myself a few times since finding Sosatsuma while in hospital having chemo.
Love the quality, quirkiness and community feel (couldn't think of another q!)
Items are beautifully wrapped, with quick delivery. Great customer support - always quick response to any queries.
So many compliments when wearing - even my 26yr old son says I look cool!
Thank you!

29 listopada 2025
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hello Lisa

OH my gosh ! thank you for the lovely review, I hope clothes are keeping you as comfortable as possible.

Also, WOW! compliments from sons seem like the ultimate praise!

Stay Quirky !

Clem 🍊

Oceniono na 5 z 5

Beautiful original clothes which I feel…

Beautiful original clothes which I feel great wearing. I discovered Clem a couple of years ago and have been buying from her since. Lovely family business and it’s always a delight to get a beautifully wrapped bundle arriving at my door. Have recommend to friends and family.

25 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hello Helen

Thank you very much for taking the time to write a review. You really can't beat a personal recommendation from a friend so thank you for spreading the word.

Stay Comfy

Clem 🍊

Oceniono na 5 z 5

Lovely clothing which is really good…

Lovely clothing which is really good quality. Efficient postage with lovely packing and excellent service! Highly recommended

14 listopada 2025
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hey Emma

Thank you very much for writing a review. I'm so glad we have been able to meet your service expectations, I'm constantly trying to improve ..so glad that shows,

Stay comfy!

Clem 🍊

Oceniono na 5 z 5

My fav clothes shop

Love! Love! Love! Such a beautiful selection of clothes that are easy to wear, comfortable and flattering. It’s changed my whole wardrobe and I get so many nice compliments. Clem has also been so helpful and kind when emailing me as well - great customer service! Bravo!!!

25 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hello Lorna

EEK!! thank you thank you !! So pleased to hear how much you love wearing your SoSatsuma items. I hope you feel amazing in them.

Stay Quirky !

Clem 🍊

Oceniono na 5 z 5

A great company for wardrobe staples that offer a comfortable style statement

I have received several orders from this site now.
At first, I was tempted by the cross over jumper and I have hardly had a week go by without its appearance in my wardrobe. A great fit, washes well and hasn't lost its shape.
Subsequent orders have included the barrel leg jeans - a perfect length for my 5ft 5", and the cord boiler suit. I also ordered a mystery bundle during the sale, which contained some quality wardrobe staples, along with a few pieces that will be perfect when the warmer weather returns.
Love that everything is locally made to me too. Supporting local independent businesses.
Great communication from the seller, when I've had questions about different products. Postage was slightly slower on sale items, but that was advertised as part of the sale discount, and it was over the festive period when Royal Mail are generally a bit slower than normal, so nothing that was of concern to me.

All in all, a great site for wardrobe staples that offer a comfortable style statement. Will definitely be ordering again.

25 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hellooo

Thank you very much for writing this. I'm so glad I've been able to provide an efficient service, I'm always working to improve this (still some work to be done). I hope you're enjoying all your items , you've chosen some solid staples!

I look forward to being able to help you with any future orders. Thanks for being here.

Stay Comfy !

Clem 🍊

Oceniono na 5 z 5

The website is so easy to use

The website is so easy to use , i have shopped with Clementine for years from wool to clothes , i fact i have had a whole wardrobe re vamp thanks to so satsuma

25 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hey Nicola

Ah thank you so much! I'm so glad you're getting on with the website, but I'm still always here for the personal service too. I really love hearing what outfit you've gone for different occasions. I hope you feel amazing.

Stay Quirky !

Clem 🍊

Oceniono na 5 z 5

Love the clothes

Love the clothes from SoSatsuma and love the way they are advertised daily on my SM feed.
The quality is great.
Delivery for me is slow as I live in Spain and the import duties add a big cost to what i order but that not the fault of Clem. It means I can’t order quite as often as I want to.
Love the fact that we have a satsuma community - and everyone in there is just lovely.
Keep doing what you’re doing Clem. You’re doing a fab job.

25 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hello Emma

Thank you so much for taking the time to write a review. Love having the opportunity to send things to you in Spain and seeing your pictures and how you wear your purchases. Thanks for being a great member of the community.

Stay comfy !

Clem 🍊

Oceniono na 5 z 5

Highly recommended

Highly recommended! Small independent seller who sells quirky, lovely clothes with a twist. She does fantastic reels so you can see how the clothing looks IRL (on Insta and probably FB too). She answers any questions quickly and honestly and I’m delighted with the clothes I’ve had.
They make me feel like me!
Delivery is good (not next day but I’m cool with that) & I love that the packaging is completely plastic free and recyclable.
Very happy to buy from a female-led business that sells lovely clothes! 🙌🏻

19 grudnia 2025
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hellooo

I'm so glad you like your purchases. Helping ladies feel like themselves is absolutely the highlight of my job, thanks for enabling me to do that. Thank you for writing a lovely review!

Stay Quirky !

Clem 🍊

Oceniono na 5 z 5

Wonderful

Wonderful clothes, with friendly and efficient communication, delivery and packaging. I've ordered knitwear and clothing multiple times and loved everything - Clem has a great eye for flattering styles which are that little bit different.

25 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hello Gyda

This is so lovely to read! Thank you for taking the time to write it. I'm so happy you like your orders, I hope you feel amazing in them .

Stay Comfy!

Clem 🍊

Oceniono na 5 z 5

I have bought multiple items from Clem…

I have bought multiple items from Clem and absolutely love each and every one. The quality is second to none and I have found Clem lovely to deal with. Her clothes are different to what you find on the high street which I love and they're a bit quirky. Would highly recommend this company to buy from. Everything is wrapped in lovely tissue paper. I haven't needed to return anything as everything has been perfect. Thank you so much 😊

11 grudnia 2025
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hey Fiona

I'm absolutely thrilled you hear you love all your items! thank you so much for writing a review, it's so lovely to see such amazing feedback. I hope you come back soon.

Stay different!!

Clem 🍊

Oceniono na 5 z 5

Excellent company, would definitely recommend

I've bought a few things from this company now, all great quality and arrived beautifully packaged and in good time 😊

25 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hey Liv

Thank you ! I'm so glad you found me .

Stay excellent!

Clem 🍊

Oceniono na 5 z 5

Great unusual clothes for the strong…

Great unusual clothes for the strong minded woman who dresses for herself. Clem runs the business herself so it’s not going to be a next day delivery if that’s what you’re looking for but once items ship they are delivered within 48 hours. Mine have always arrived beautifully wrapped in tissue with a note. 100% recommend this company.

15 grudnia 2025
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

YESSS Claire !

Unusual clothes for the strong minded women is the best description ! Thank you so much for taking the time to leave a review .. very much appreciated

Stay strong and unusual !

Clem 🍊

Oceniono na 5 z 5

Clem is lovely and so helpful

Clem is lovely and so helpful. I have bought a number and f items from her and all have been amazing

1 grudnia 2025
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hey

Thank you so much for taking the time to write a review, I really appreciate it,

Stay comfy !

Clem 🍊

Oceniono na 5 z 5

Finding my clothing ‘home’

Where to start! Clem (the driving force one behind SoSatsuma) is the kindest, humblest person who has shared her quirkiness with us. She really cares. She also gives us confidence to wear fashion for ourselves rather than fit a norm and that is so liberating! Thank you Clem for curating such a special brand and for helping us to recreate ourselves through that. In other news, Clem goes over and above to make sure we are happy with our purchases and experience. Sosatsuma is a true small business working hard and has created a community alongside that we all enjoy being a part of.

24 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

OH LUCY !

What a review, Thank you! THANK YOU! I feel like you've been on such journey with me, Thank you for all your support, your orders, input, help. .. just for being here all this time.

Stay awesome!

Clem 🍊

Oceniono na 5 z 5

Clem's clothes are amazing

Clem's clothes are amazing.
Clem is a talented knitter and has a fantastic eye for it unique items of clothing. I love the drive to use local and be eco friendly. I have purchased many items and am always on the look out to get my next one. Any questions she is happy to answer . Please don't hesitate, make your purchase.

9 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hi Helen

Thank you for taking the time to write this ! it's such a lovely recommendation, I'm always striving to improve and I'm so glad it shows.

Thank you so much for your orders.

Stay unique !

Clem 🍊

Oceniono na 5 z 5

I have shopped with SoSatuma since I…

I have shopped with SoSatuma since I first became aware of Clem and her brand. She was a real trailblazer in providing clothes that I wanted to wear - comfy but stylish. I have loads of her clothes and they always get compliments and I love that they are so comfy that even looking smart is like being in PJs! Her stuff is really unique too so you’ll never bump anyone wearing the same outfit!

25 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hellooo

Oh wow! this is such a nice review! everything I've ever hoped to achieve for ladies and their chosen clothes. Smart clothes that feel like pyjamas are absolutely the dream ! I'm so pleased you good in them, you deserve to.

Stay Unique!

Clem 🍊

Oceniono na 5 z 5

Clem is fab and clothes wow!

Clem is fab, clothes are beautifully curated and I love everything I have bought!

25 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hey

I'm so so pleased to read this! thank you so much

Stay comfy!

Clem 🍊

Oceniono na 5 z 5

Lovely designs that suit me

Lovely designs that suit me. Fabulous customer service. Clem is a joy!

25 stycznia 2026
Opinia niezależna
Logo SoSatsuma

Odpowiedź od SoSatsuma

Hey Laura !

Thank you so much . Really appreciate your feedback, YOU are a joy!

Stay Fabulous !

Clem 🍊

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej