SOFAS and FRIENDS Recenzje 

637
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I absolutely love my new ivory Tignes Sofa!! It looks fabulous and is HUGE & really comfy. I was a little sceptical about ordering from an online company that I’ve never used before but after seeing... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought a sofa on the Friday, there was a 5 weeks estimated wait time on the website. I received a call on Wednesday to say that it was being delivered Saturday, only 8 days! I went for the Fratti... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I am very satisfied, I have never encountered such fast shipping, and the seat exceeded my expectations! Perfect! Great satisfaction, probably the best company in the UK!

Oceniono na 5 z 5

Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

637 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 71% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(637)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 196

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Absolutely love our new sofa

Absolutely love our new sofa. Fast delivery. High quality. Thank you very much! I am so happy!

30 listopada 2025
Opinia niezależna
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Odpowiedź od SOFAS and FRIENDS

We appreciate you sharing your experience and giving us a 5-star rating! Thank you very much.

Oceniono na 5 z 5

Tignes corner in rabbit

Ordered on website. Delivery within a week by the nicest and most respectful delivery team. Updated at all stages or ordering/ delivery process. I was nervous to begin with as hadn’t actually seen the sofa in real life. After seeing it on social media for a while I took the plunge. So happy with the purchase. Tignes right corner in rabbit. Absolutely beautiful sofa, quality is amazing. If you’re thinking about using this company, don’t hesitate!

17 grudnia 2025
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Odpowiedź od SOFAS and FRIENDS

Thank you so much for your fantastic review!

We’re delighted to hear that you’re so happy with your Tignes right corner in Rabbit and that both the delivery and ordering process met your expectations. It’s great to know that the sofa’s quality and beauty made ordering online feel worthwhile.

Thank you for your trust and recommendation — it truly means a lot to the whole Sofas and Friends team. Enjoy your new sofa! 😊

Oceniono na 5 z 5

Amazing business and the sofa

Amazing business and the sofa! Just what I expected thank you so much. And the delivery company they chose was outstanding too!

21 grudnia 2025
Opinia niezależna
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Odpowiedź od SOFAS and FRIENDS

Thank you so much for your lovely feedback!

We’re thrilled to hear that you’re happy with both the sofa and the delivery service. Your kind words really mean a lot to our team. Thank you for choosing Sofas and Friends — enjoy your sofa! 😊

Oceniono na 5 z 5

Very helpful and friendly staff

Very helpful and friendly staff. Super fast turn around Order and delivered within the same week. My Tignes sofa is super huge and very comfy.

3 grudnia 2025
Opinia niezależna
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Odpowiedź od SOFAS and FRIENDS

Thank you so much for your kind review!

We’re thrilled to hear that our team was helpful and that your Tignes sofa arrived quickly and is super comfy. Your feedback really means a lot to us ! 😊

Oceniono na 5 z 5

Rad over at Sofa’s & Friends was…

Rad over at Sofa’s & Friends was amazing & really friendly! Making sure I got my Bormio Corner Sofa in time for Christmas. Then delivery drivers were efficient & very accommodating considering it was a nightmare trying to get the sofa in the house, they were so patient & didn’t give up til we got it in the house! Thank you guys!

17 grudnia 2025
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Odpowiedź od SOFAS and FRIENDS

Thank you so much for your wonderful review!

We’re delighted to hear that Rad was able to make your experience smooth and friendly, and that your Bormio Corner Sofa arrived in time for Christmas. It’s fantastic to know our delivery team went above and beyond to get your sofa safely into your home — we’ll be sure to pass on your kind words!

Thank you for choosing Sofas and Friends,

Oceniono na 5 z 5

Gorgeous sofa

Gorgeous sofa, we are delighted. It's perfect for our movie room. Delivery was quick and efficient. The delivery guys had a very long day but we're polite and friendly and had the sofa in place and all packaging taken away very quickly.

17 grudnia 2025
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Odpowiedź od SOFAS and FRIENDS

Thank you so much for your lovely review!

We’re thrilled to hear that your new sofa is perfect for your movie room and that the delivery went smoothly. It’s wonderful to know our team made the process easy and efficient. Enjoy many cosy movie nights on your gorgeous sofa! 😊

Oceniono na 5 z 5

Absolutely love this sofa

Absolutely love this sofa! The quality is amazing and it’s even better than I expected. Delivery was quick and hassle-free. Couldn’t be happier with my purchase.

12 grudnia 2025
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Odpowiedź od SOFAS and FRIENDS

Thank you so much for your kind words! We’re thrilled to hear that you love the sofa and that it exceeded your expectations. It’s great to know the delivery was smooth as well. Enjoy your new sofa, and thank you for choosing us!

Oceniono na 5 z 5

Amazing service and quality!

Gorgeous sofa, fabulous quality! Delivered on time and great communication. Thankyou for a wonderful stress free service. I absolutely ADORE my Tignes!

16 grudnia 2025
Opinia niezależna
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Odpowiedź od SOFAS and FRIENDS

Thank you so much for your lovely review! We’re thrilled to hear that you adore your Tignes sofa . Your kind words about the quality, delivery, and communication truly mean a lot to us. Enjoy every moment with your gorgeous new sofa!

Oceniono na 5 z 5

The Best service, amazing quality

The best service, sofa was delivered in 10 Days, all set up and checked before leaving.
Amazing Sofa, we are a Family of 5 and all fit very comfortably.
Really good quality, highly recommend.

10 grudnia 2025
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Odpowiedź od SOFAS and FRIENDS

Thank you for your wonderful review! We’re delighted to hear you had such a great experience with our service and that your sofa was delivered quickly and set up perfectly. It’s fantastic to know that the whole family can enjoy it comfortably. Your recommendation means a lot to us,thank you for choosing us!

Oceniono na 1 z 5

We had a very poor experience with Sofa…

We had a very poor experience with Sofa & Friends from delivery through to aftercare.

When the delivery drivers arrived, I stayed out of their way to let them do their job. However, I could hear them struggling, so I went to check. They had walked through our hallway wearing dirty, wet shoes, leaving marks all over our brand-new cream carpet.

They then struggled to get the sofa through the lounge door. I asked them to stop so I could remove the door, but they ignored me and continued forcing the sofa through. I even put my hand between the sofa and the doorway to try and protect the frame, but they carried on regardless. As a result, our doorway was damaged.

After they left, we discovered that one of the sofa legs hadn’t even been fitted and had simply been placed down the side of the sofa.

Because of the delivery damage, we had to pay for a professional carpet clean and also repair and repaint the damaged doorway.

I contacted Sofa & Friends to make a complaint and was told a manager would call me back. That never happened.

On top of everything else, the sofa itself is extremely hard and uncomfortable. I can only hope it softens over time, but at the moment it’s very disappointing. I really wish we had gone to see the sofa in person before purchasing.

Overall, the delivery was careless, the customer service was poor, and the product has not met expectations. I would not recommend this company at all.

5 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I’m really happy with my new sofa from sofa and friends

I’m really happy with my new sofa from Sofa & Friends. It looks exactly like the photos and feels even better in person. The fabric is soft but sturdy, and it’s very comfortable for everyday use. Delivery was smooth and everything arrived in perfect condition. It fits beautifully in my living room and feels like great value for the quality. I would definitely recommend Sofa & Friends.

10 grudnia 2025
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Odpowiedź od SOFAS and FRIENDS

Thank you so much for your kind feedback! We’re thrilled to hear that you’re happy with your new sofa and that it looks and feels even better in person. It’s great to know the delivery went smoothly and that it fits perfectly in your living room. Your recommendation truly means a lot to us. Enjoy your sofa!

Oceniono na 5 z 5

Couldn't recommend enough

Couldn't recommend enough. Website easy to navigate, delivery was flexible considering me changing the dates twice, and the quality of the sofa is amazing.

12 grudnia 2025
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Odpowiedź od SOFAS and FRIENDS

Thank you so much for your feedback! We’re really pleased you’re happy with the sofa and that delivery worked out well 😊

Oceniono na 5 z 5

No need to go anywhere else - the most beautiful sofas!

No need to go anywhere else! This company and staff are the best. Not pushy sales people like a lot of other companies either. We purchased the bergamo and it is stunning. It looks stunning and the quality is amazing. The delivery team were also fantastic and done everything to make sure the sofas could fit through the doors. When we ordered the sofa I even asked if a footstool could be made snd they said they were being made (still not released) and let me pre order it, that’s what you call service. I can honestly say this place has the nicest sofas and the best quality too. The team are really friendly and always on hand to answer any questions.

10 grudnia 2025
Opinia niezależna
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Odpowiedź od SOFAS and FRIENDS

Thank you so much for your wonderful review! We’re thrilled to hear how much you love your Bergamo sofa and that the quality and design exceeded your expectations. Our team works hard to provide a relaxed, helpful experience, so it means a lot to know you felt well looked after from start to finish.

We’re especially glad the delivery team could get everything in smoothly and that we were able to organise the footstool pre-order for you we always aim to go the extra mile for our customers.

Oceniono na 5 z 5

Brilliant service

Brilliant service. Kept me updated on my order.delivery spot on. The quality of the sofa is unreal very pleased.

10 grudnia 2025
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Odpowiedź od SOFAS and FRIENDS

We're happy to hear that you had a wonderful experience and that our team was able to help you. We appreciate you taking the time to share your positive feedback .

Oceniono na 5 z 5

Amazing service extremely beautiful…

Amazing service extremely beautiful sofa and everything was just easy, highly recommended would give more stars if I could! Thanks sofas and friends!

10 grudnia 2025
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Odpowiedź od SOFAS and FRIENDS

Thank you so much for your amazing feedback! We’re thrilled to hear you love your new sofa and that the whole experience was smooth and easy for you. Your recommendation truly means a lot to us,

Thanks again for choosing Sofas & Friends we’re always here if you need anything

Oceniono na 5 z 5

Very nice staff

Very nice staff, helpful, great advice. Fast delivery and the sofa is beautiful and very comfortable.

5 grudnia 2025
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Odpowiedź od SOFAS and FRIENDS

Thank you so much for your kind review! We’re delighted to hear our team could offer helpful advice and that your delivery was nice and quick. It’s wonderful to know you’re enjoying your beautiful and comfortable new sofa.

Thanks again for choosing us.

Oceniono na 5 z 5

Great

Great that you can go into the store and have a look. Customer service is great and sofas are super comfy

27 listopada 2025
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Odpowiedź od SOFAS and FRIENDS

Thank you for the lovely review! We’re so glad you enjoyed visiting the store and that our team could provide great customer service. Even better to hear that you’re loving how comfy the sofas are!

Oceniono na 5 z 5

Amazing Tignes sofa now is at our home

Amazing Tignes sofa now is at our home. We ordered it in ivory color and it is very beautiful and comfortable. Delivery was super fast. Just what i wanted. Quality is great. 100% recommend!

27 listopada 2025
Opinia niezależna
Logo SOFAS and FRIENDS

Odpowiedź od SOFAS and FRIENDS

Thank you so much for your fantastic review! We’re thrilled to hear that your Tignes sofa in Ivory looks beautiful and feels comfortable in your home. It’s great to know the delivery was quick and that the quality met your expectations.
We truly appreciate your recommendation, enjoy your new sofa!

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