Snowys Outdoors Recenzje 

39
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bought from Snowys many times and its only ever been great. Excellent prices, good info, fast delivery, all perfect.

Oceniono na 2 z 5

I bought 2 x Exped Megamat 9 days ago from Snowys website at $350 each, during the shopping I chatted with the customer service team and asked if there is any future promo which been told there is... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've ordered many things from Snowys, and except for one occasion where the courier left a $2000 tent on my front door step there hasn't been a problem. They offer BPay as an alternative payment meth... Zobacz więcej

Oceniono na 5 z 5

Always have great service from Snowys! In store, the staff are super helpful and friendly. I’ve never had any problems ordering through the website either. Items have always arrived in great... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep hobbystyczny

Napisane przez firmę

Camping, Hiking and Travel gear at Low Prices Everyday with Free Delivery over $69 to most of Australia & Same Day dispatch for orders placed before 2pm.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

39 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(39)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
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Oceniono na 1 z 5

Failed to put address on urgent parcel

Placed a $700 order with snowys and noted the order was urgent and needed it within a couple of weeks. I also phoned them after placing the order to ensure they got the order out quickly. The order was sent with Toll. Delivery was late by a day so I phoned Toll on Thursday in which they were completely useless but after spending over an hour on the phone with them I was told Snowys failed to put the address on the parcel which is why it failed to meet delivery on the Wednesday and Thursday. If I had not phoned and spent all that time on the phone the parcel would have been left at the depot for several days and fail to meet my delivery time requirement. I sent Snowys an email several days ago complaining but they have not bothered to respond to it.

28 września 2020
Opinia niezależna
Logo Snowys Outdoors

Odpowiedź od Snowys Outdoors

Hi Matt, my sincere apologies for the inconvenience here. From what I can see the address you called to have changed didn't update correctly but your order was still shipped that day.
We have some suspicions as to how this happened and we are looking into it... thank you for bringing it to our attention so we can make sure it does not happen again.
Albeit a little later than we would like, you should have received an email response from us this morning with an apology for the hassle this has created. We are doing our best to keep up with things at the moment but find ourselves running behind now and then.
I'm sorry that you had to take your own time to sort this out, I hope we get a chance to make this up to you in the future.
~ Ben

Oceniono na 5 z 5

Corfield order

Thank you for my order which arrived today. It arrived a day earlier than expected and as it contained breakable material It was a relief to see that it had been well packaged. Thank you Kaylea.

21 września 2020
Opinia niezależna
Logo Snowys Outdoors

Odpowiedź od Snowys Outdoors

Thanks for your review, Kaylea, it's great to know your order arrived quickly. Happy camping! ~ Ben

Oceniono na 5 z 5

Can't go wrong with Snowys

Can't go wrong with Snowys. Great products at the lowest prices and free and fast shipping to boot!!! Always a smooth transaction. Keep up the good work Snowys!

7 lipca 2020
Opinia niezależna
Logo Snowys Outdoors

Odpowiedź od Snowys Outdoors

We really appreciate your feedback thanks, Maree. Enjoy using your new gear. ~ Ben

Oceniono na 5 z 5

Good price and speedy delivery.

I ordered a Suunto M-3 Global compass from Snowys. It was the best price I could find after a comprehensive search. The compass arrived 2 days later! Very happy, thanks.

17 lutego 2020
Opinia niezależna
Logo Snowys Outdoors

Odpowiedź od Snowys Outdoors

We appreciate your review, Cregan. Happy trails with your new compass. ~ Ben

Oceniono na 5 z 5

Ordered from this site twice now

Ordered from this site twice now. The products turn up within two days. Thanks for great products and service.

15 grudnia 2019
Opinia niezależna
Logo Snowys Outdoors

Odpowiedź od Snowys Outdoors

Thank you, Dianna, for taking the time to share your Snowys experience.
Enjoy using your new gear, I hope you have a fantastic Christmas and wish you all the best for the new year.
~ Ben

Oceniono na 5 z 5

Buy your camping mat from Snowys.

Excellent service. Even when things go a bit pearshaped with faulty items/warranty claims.

25 listopada 2019
Opinia niezależna
Logo Snowys Outdoors

Odpowiedź od Snowys Outdoors

Thanks for your review, Mick. I'm glad things were all sorted in the end. ~ Ben

Oceniono na 5 z 5

Great service and the right price

Purchased towing mirrors online, was happy with the price and delivery was prompt and no hassle. will definitely use again ,

14 listopada 2019
Opinia niezależna
Logo Snowys Outdoors

Odpowiedź od Snowys Outdoors

Thanks for the five stars, Graeme. Happy Touring! ~ Ben

Oceniono na 1 z 5

NIGHTMARE!!! Do not shopping on line!!!!

NIGHTMARE!!!! 😡
Worse experience ever... Wouldn't recommend shopping on line!!!!
Bought a product and it was never delivered, nobody knew where my parcel was or was going to.
Called customer service heaps of time, I've lost days at home waiting for it and even contacted the delivery company myself and them couldn't explain either.
Very frustrating and disappointed!!!

14 listopada 2019
Opinia niezależna
Logo Snowys Outdoors

Odpowiedź od Snowys Outdoors

You've every right to be frustrated, Lucas, this isn't what we set out to achieve.
We've been trying to get information from Toll also, but with little success. From the information I have, it looks like we are going to stop the item from being delivered and refund this for you, and we are trying to make this happen as quickly as we can.
I'm really sorry for the stuff around here, the last thing we want is for any order to cause the frustrations you've had.
Ben

Oceniono na 1 z 5

Snowys unfair replacement policy.

Snowys Outdoors sent the wrong item (their blatant error, not mine) and delayed sending a replacement until it was confirmed that the return item, was on their delivery truck which only turned up several days later. This despite my sending a picture of the return item wrapped on my doorstep awaiting pickup and making it very clear why timing of this birthday gift was very important to me. In the event the replacement item turned up after the birthday. Snowys clearly does not trust or value its customers. Very disappointed.
-------------------------------
The following is posted AFTER Ben from Snowy’s responded below.

Ben, on the basis of your response, I have downgraded your star rating from 2 to 1.
Yes, I agree you should have sent the item I ordered, immediately when I advised you.
But now you have confirmed in your reply that your policy and practice is/was to hold me (your customer) to ransom over returning the item you sent wrongly, before you would send me the item I paid for. That is unreasonable, unfair and distrustful of me.
And let us be clear that this did not just “pan-out” badly, your team actually drove it this way despite several phone calls from me in the process!
I think others should be aware of your unfair and discourteous policy.

24 lipca 2019
Opinia niezależna
Logo Snowys Outdoors

Odpowiedź od Snowys Outdoors

Oh no, I'm sorry to hear that, Colleen.
That would be so frustrating, especially as it was our fault to begin with! Even just reading your review I'm thinking 'why didn't we send one right away!?' and unfortunately it's as a result of our gear going walkabout in past experiences. I hope you can understand and I'm sorry again for how this panned out. ~ Ben

Oceniono na 5 z 5

Would Recommend

Ordered a water bottle from Snowys. It arrived fast. Had zero issues.

31 grudnia 2018
Opinia niezależna
Logo Snowys Outdoors

Odpowiedź od Snowys Outdoors

Thanks for the five stars, mariecons. All the best for 2019! ~ Ben

Oceniono na 5 z 5

I have been dealing with Snowys for…

I have been dealing with Snowys for several years.
I highly recommend their service and products.
I value their expertise when seeking an opinion or comparisons with selected products. Their service and delivery is fast and free anywhere in Australia.
On the rare occasions there has been a hiccup in supply or delivery they promptly follow up back orders and/or replacements.
Snowys are my go to for all camping and outdoors equipment.Can't beat em.

12 września 2018
Opinia niezależna
Logo Snowys Outdoors

Odpowiedź od Snowys Outdoors

Thanks for sharing your Snowys experience, Gene, we appreciate your time. Happy Camping! ~ Ben

Oceniono na 5 z 5

Could not believe how quick the…

Could not believe how quick the delivery was, One of the better companies that i've dealt with over the internet.Highly recommend.

21 sierpnia 2018
Opinia niezależna
Logo Snowys Outdoors

Odpowiedź od Snowys Outdoors

Thanks for the recommendations, Robert. Happy Camping! ~ Ben

Oceniono na 5 z 5

Cheap and fast.

Very competitive prices. Great delivery efficiency.

7 kwietnia 2018
Opinia niezależna
Logo Snowys Outdoors

Odpowiedź od Snowys Outdoors

Thanks for your review, Justin. Happy Camping! ~ Ben

Oceniono na 5 z 5

Incredibly reliable.

I would recommend the reliability of this company at any time.
Ordered Sunday night, delivered to Victoria early Tuesday afternoon. Goods in prefect condition. No extra charge for this super efficient service.
Will definitely use again in a flash.
Adela.

28 listopada 2017
Opinia niezależna
Oceniono na 5 z 5

An honest opinion.

Dealing with these people is a pleasurable experience. their prices are more than competitive, and they deliver promptly.I would highly recommend them.Trevor Boag. Bateman, Western Australia.

23 sierpnia 2016
Opinia niezależna
Oceniono na 5 z 5

6+ orders and no problem yet

I've ordered many things from Snowys, and except for one occasion where the courier left a $2000 tent on my front door step there hasn't been a problem. They offer BPay as an alternative payment method which is great. Prices range from average to good to great and service is really good too.Their Sea to Summit stuff is always the best priced as is the Oztent range and the pop up tents. Website is good to navigate and filter .

2 marca 2016
Opinia niezależna

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