It was excellent speaking to.Stefanowho was most competent. It has always being ableto dis use your booking with competent professionals Although my wife and myself have skied as a family and taken... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
Snowtrex is my go-to site for booking ski accommodation and lift pass. Some of the deals are incredible and it’s possible to get a week’s accommodation and lift pass in good resorts such as Les 2... Zobacz więcej
Reakcja na opinię
Fairly easy to use website. Could still be improved but works well. Staff very helpful when speaking on phone, but could look into queries, find out small specific questions and return with a reply, w... Zobacz więcej
We stayed at schillerhof in Bad Gastein as a family of four. Spacious well equipped accommodation in very accessible resort. Enjoyed the relaxing pool and sauna within the accommodation and the lively... Zobacz więcej
Informacje dotyczące firmy
- Wakacje na nartach
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- Agencja turystyczna
Napisane przez firmę
SnowTrex holidays are characterised by simplicity and clarity and are based on the customer's expectations on individuality and service. Our packages include accommodation and lift passes, as well as different extra services such as ski lessons and equipment hire. In most resorts, a wide selection of different accommodations and categories is offered, so that different target groups can find a suitable offer. Holiday categories based on different demands, such as family-, spa- or luxury holidays, help customers find suitable offers. SnowTrex – individuality and service!
Dane kontaktowe
Bonner Str. 484-486, 50968, Köln, Niemcy
- +44 20 336 533 13
- info-uk@snowtrex.com
- www.snowtrex.co.uk
4,8
Doskonała
175 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good value single room.
Able to book good value single room without large single supplement.
25 września 2023
Lift pass included.
23 września 2023
This is our third trip booking with…
This is our third trip booking with Snowtrex and we couldn't be happier. Travel information is always clearly explained and documents are provided on time.
16 września 2023
Change of venue
Disappointed our first choice booking had to be altered. However a suitable alternative has been found.
Thank you.
9 sierpnia 2023
So easy to book with SnowTrex
So easy to book with SnowTrex, I’ve never been disappointed with any ski trip I’ve booked through them.
23 lipca 2023
We had to change our booking but the…
We had to change our booking but the staff dealt with it perfectly
29 czerwca 2023
Brilliant experience
1 marca 2023
Booking on request..... A waste of time.
On the 5th attempt I was able to book my ski holiday. The first four were 'booking on request' which were not for filled by the accommodation provider. Seven days passed each time the provisional booing was made, after a month went past less and less trips were available and also were more expensive.
7 lutego 2023
Odpowiedź od SnowTrex UK
Dear customer, thank you very much for your feedback.
We regret that several booking requests from you could not be confirmed by our partners. However, please note that it is a service on our part to request rooms outside of our allotment so that you may still be able to get a room in the requested accommodation. We have no information in advance whether or not there is still availability and are bound by the processing times of the partners when providing feedback. Of course, you do not have to make use of this service. However, both bookings on request and directly bookable rooms are marked accordingly in the booking process.
We are pleased that we have now been able to confirm a booking for you.
Kind regards, your SnowTrex team.
Excellent service all round.
Really helpful when I phoned with a query. Prices are incredible, especially if you manage to make use of an additional special offer. Including lift pass with the holiday keeps it really cheap too. Website is easy to navigate.
2 lutego 2023
Booking efficiency and friendly teams…
Quick efficient easy to navigate web site, good property descriptions and useful local information makes it easy to select a property. We used them last year and had to make changes which they dealt with efficiently and with friendly staff. We have not as yet had the ski holiday so this is just the booking review.
18 stycznia 2023
Always easy to deal with this company
Always easy to deal with this company. Great website, loads of info about resorts and accommodation. Easy to book and good value for money.
18 stycznia 2023
Overcharged Ski Holiday !!!
Overcharged Ski Holiday !!!
Accommodation was not even near 3 star. It was a crappy apartment!!!
Lots of extra fees and charges upon arrival for things like bed sheets or towels.
The list goes on and on, holiday from hell and we were all counting down the day to be able to go home.
Sent pictures to SnowTrex asked for the refund but they have offered only 30 euro off our next booking.
Do yourself a favour and avoid this company.
17 grudnia 2022
Opinia niezależna
Odpowiedź od SnowTrex UK
Dear customer,
thank you for your review. We regret to hear that you were dissatisfied and that your holiday has given rise to a complaint. Your complaint is still being processed by our service team at the moment and we will contact you upon receiving feedback on your most recent email. If there is anything else you would like to add, please feel free to send another e-mail to service-uk@snowtrex.com.
Sincerely,
Your SnowTrex team
Excellent Value
We have used SnowTrex UK for a number of years now and have never been disappointed with price and accommodation. Always very helpful if you have a question.
13 stycznia 2023
Simple bookings
The whole booking process is great and easy. The variety of resort and budgets can suit anyone.
Slightly disappointed about the fact that after booking I found the same holiday package on a competitor's website for cheaper.
14 stycznia 2023
Melissa Maas was very helpful.
11 stycznia 2023
Professional and friendly service.
13 grudnia 2022
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