Service was friendly & knowledge of the product purchased was good. Haven't actually worn jacket yet as we haven't been iyn our trip to Europe yet, but can't wait to wear it as it ticked all the boxes... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Purchased a twin downs women's jacket but returned as too small. Speedy replacement received. New size fits great in arm and waist length as I'm a plus size petite but the tummy area a little too roo... Zobacz więcej
I went to the Oakleigh store to buy a Gallo merino jacket in this year's beautiful Dusk colour. The colour was beautiful and the fit was great but I found a tiny manufacturing flaw. There weren't an... Zobacz więcej
I've been using using Snowgum equipment over many years including jackets, tents, boots, packs etc and have been impressed with the quality, functionality and price point. The staff at the outlet are... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Australian Travel & Adventurewear company. Travel clothing & footwear, travel accessories, tents, sleeping bags, backpacks. For travellers & outdoor adventurers. Specialising in womens fit and plus sizes for men and women. Family owned, managed and distributed from Melbourne.
Dane kontaktowe
1702 Dandenong Road, 3166, Oakleigh East, Australia
- 03 8401 5907
- customer.service@snowgum.com.au
- www.snowgum.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
Great service! I ordered a top and bottom for lounging about the house due to COVID restrictions. Having used a lot of their gear in the past I was surprised when the pants pilled before the first wash. When I queried this, only asking if it would settle down with future washes, I was informed that they had an issue with the material batch in that product and I would be provided a full refund.
It's great to deal with a company that is responsive to even small details like this.
Very happy with my merino tops and a…
Very happy with my merino tops and a fleece jacket. Only improvement would be if they were made in Australia rather than China.
Prompt delivery, as usual.
twin downs women's jacket…
Purchased a twin downs women's jacket but returned as too small. Speedy replacement received. New size fits great in arm and waist length as I'm a plus size petite but the tummy area a little too roomy but this provides extra room for underclothing, especially during these cold months in Tassie. Had a concern about the jacket after wearing it approx 6 times. Emailed my concern to customer service, received a replay same day and issue resolved. Would recommend this jacket and would definitely purchase again from Snowgum.
This company knows how to effectively run an online business
My 3 items arrived within an excellent timeframe and were beautifully packaged. I'm very pleased with the quality.
I had ordered 2 items in the same style but different sizes so as to be able to choose the best fit. The return process was very simple and effective - posted on Monday and my bank account was credited on the Thursday ... incredibly quick.
Place an order and delivery in 2 days
Place an order and delivery in 2 days. My tops were all nicely packed.
The store is nice & close & easily…
The store is nice & close & easily accessible from our home. We have always found the staff extremely friendly & knowledgeable. Most times our desired requirements are met.
good products and service
quick and simple
Stock was available as advertised.
We have placed quite a few orders…
We have placed quite a few orders during the current Covid-19 crisis and have been so pleased with how quickly our orders are shipped - within 24 hrs!!! We are kept up to date via order tracking and the items arrive nicely packaged. Thanks go out to all the team at Snowgum. Keep up the good work and stay safe!
Awesome walking poles
Easy to order and delivered on-time
Delivery is super fast
Delivery is super fast, the products are fantastic and when I wanted to exchange an item, it was a no-fuss process
Great quality gear and clothing
Great quality gear and clothing. Have been buying for some years now either in store or online and always receive excellent service. Always recommending to other people.
Love the clothes-the lady who served me
Love the clothes-the lady who served me was informative and very helpful.
I found the products to be excellent
I found the products to be excellent. The parcels arrived in good time, and were the perfect size.
Thank you.
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