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Informacje dotyczące firmy

  1. Agencja ubezpieczeniowa
  2. Pośrednik finansowy

Informacje przekazane przez różne źródła zewnętrzne

Student Medicover strives to make high-quality, affordable care accessible to every international student. We provide cost-effective, comprehensive insurance plans. We’re a team of experienced health enthusiasts who serve students with compassion, professionalism, and dedication. Founded in 2014, Student Medicover maintained an annual sales growth of more than 200% and now serves more than 20,000 international students from 43 countries and 662 universities. We partnered with more than 120 student organizations across the country in order to build supportive, vibrant, and healthy communities.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

12 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Thank you 🙏

As an international student, I deeply understand how lonely and helpless u may experience during studying abroad, especially when u r sick. I experienced a really emergent sickness once, and it was also the first time I experienced how brilliant the customer service Student Medicover has. I write down those words with my gratitude

17 lipca 2020
Opinia niezależna
Logo Student Medicover

Odpowiedź od Student Medicover

Hi Zifan,

Thank you for sharing your experience with Student Medicover! We are happy we could help.

Sincerely,
Student Medicover

Oceniono na 5 z 5

Highly recommend

Their insurance plans are designed for international students. They always stand on their customer’s perspectives to process your problems. It’s really heartwarming!

26 kwietnia 2020
Opinia niezależna
Logo Student Medicover

Odpowiedź od Student Medicover

Hi, thank you for sharing your experience with Student Medicover. Hope you have a nice day :)

Sincerely,
Student Medicover

Oceniono na 5 z 5

Thank you Taylor

Thank you Taylor, for your professional customer services. I had problems registering HealthiestYou, their customer representative Taylor helped me to find my insurance card, and I signed in successfully.

16 kwietnia 2020
Opinia niezależna
Logo Student Medicover

Odpowiedź od Student Medicover

Hi, thank you for sharing your experience with Student Medicover. All our members can use HealthiesYou in free to consult with a doctor. Hope you have a nice day :)

Sincerely,
Student Medicover

Oceniono na 5 z 5

Reasonable price, good service

I've been with Student Medicover for a year and have the Elite plan. The plan covers most of my medical needs, and my claims can always be paid fully and promptly. It has proved to be perfect for an international student. Besides, the prices of all plans are stable and reasonable.

12 kwietnia 2020
Opinia niezależna
Logo Student Medicover

Odpowiedź od Student Medicover

Hi, thank you for sharing your experience with Student Medicover. Hope you have a nice day :)

Sincerely,
Student Medicover

Oceniono na 5 z 5

I just renewed my insurance plan today…

I just renewed my insurance plan today and I am kinda curious about Student Medicover's reviews. But I am like super surprised by those negative reviews here and on Weibo since they are totally not true. I wonder if they just offend any other company's benefit or what. They really deserve much more good reviews. I've been enrolling their plan for like three years so far. These days they started to waive member cost-sharing for both the testing and treatment of COVID-19, so I renewed my plan again, just in case, even through I am in my OPT period. In these three years, they've been super helpful and supportive. I could even find them at 3 AM, and always got what I needed to know. They helped me to confirm that my plan meets my school's (BU) requirements before my purchase. They helped me to choose the correct plan within the right period so I could waive successfully. I don't know why people say that the number is unreachable and they don't care if the product fit school's requirements or not. They always answer my calls and WeChat messages in a timely manner. I see myself like a super active customer since I got a long-term ankle problem, and I asked many questions within these three years through their customer service number and their WeChat account. They always communicate in a very nice attitude and help me solving problems logically. I may not able to buy their products again since my F-1 status will be changed soon. But I think I am able to say something true and leave a review that they really deserve for them.

7 kwietnia 2020
Opinia niezależna
Logo Student Medicover

Odpowiedź od Student Medicover

Hi! We appreciated that you sharing the experience with Student Medicover on Trustpilot. We are making efforts to help our members, even all international students, during the COVID-19 pandemic by holding info webinars, and posting articles and flyers, etc. We hope our services are consistent with our slogan "We care, so we are here".

Thank you again for giving us this warm comment. Wish you have a nice week.

Sincerely,
Student Medicover

Oceniono na 5 z 5

Great Insurance Plan, Great Customer Services

The insurance plan Student Medicover offers is amazing! I enrolled in their Elite plan, which is much cheaper than my university's insurance plan. Thanks to Jane's help, the waiver process only took me 15 minutes and it was very easy. Once the waiver got approved, the Bursar of UF returned the university's insurance fee to my account.

18 września 2019
Opinia niezależna
Logo Student Medicover

Odpowiedź od Student Medicover

Thanks Ann! We really appreciate you taking the time out to share your experience. (And Jane says she'd glad to help!) Hope everything goes well for you : )

Oceniono na 5 z 5

Excellent Insurance plan for international students! Save money!

The insurance plan they offer is much cheaper than my university's Aetna health plan and the coverage is really great. Aetna costs me more than two thousand dollars a year but Student Medicover is the half price with even greater coverage! Great Plan!

10 maja 2019
Opinia niezależna
Logo Student Medicover

Odpowiedź od Student Medicover

Thanks Yifan! We really appreciate you taking the time out to share your experience. Hope everything goes well for you : )

Oceniono na 5 z 5

Best Customer Service Ever

I got in trouble with claiming my bill because of my university pharmacy’ fault. Thanks for their customer service Kevin’s help I got my money back after two months. She is very patient and professional. Whenever I had questions she always answered on time without her help I can’t give my money back. Highly recommend Student Medicover! It helps me save lots of money!

1 maja 2019
Opinia niezależna
Logo Student Medicover

Odpowiedź od Student Medicover

Thanks Zhourui!We really appreciate you taking the time out to share your experience. Hope everything goes well for you : )

Oceniono na 5 z 5

Best Insurance, highly recommend

Student Medicover insurance plan is cheaper than my school's plan, and the coverage is great. I used to use my insurance for immunization and visit the doctor, the claim process is very easy and fast. Also, the deductible is cheaper than other similar insurance. I would definitely recommend this insurance to my friends.

30 kwietnia 2019
Opinia niezależna
Logo Student Medicover

Odpowiedź od Student Medicover

Thanks Niantong! We really appreciate you taking the time out to share your experience. Hope everything goes well for you : )

Oceniono na 5 z 5

Customers service representative

I still remembered the first time when I went to hospital in the US, I was so anxious as it was difficult to communicate due to language barriers. I called the Student Medicover, and one of the representatives was really helpful, she also speaks mandarin and she assist me for the entire process.

23 kwietnia 2019
Opinia niezależna
Logo Student Medicover

Odpowiedź od Student Medicover

Thanks Carol! We really appreciate you taking the time out to share your experience. Hope everything goes well for you : )

Oceniono na 4 z 5

I went for immunization injections

I went for immunization injections, and the doctor have me went through some blood test. Actually, I have confirmed with my doctor about insurance benefits, however I was not aware that those tests have been processed with another separate lab and it turned out not being covered because some code reason. So I contacted Student Medicover about my denied claim and one of their representatives has been really helpful and truly helped me contact a 3-way communication with lab and hospital and it ends up to be covered for 90%. Really appreciated.

23 kwietnia 2019
Opinia niezależna
Logo Student Medicover

Odpowiedź od Student Medicover

Thanks Klly! We really appreciate you taking the time out to share your experience. Hope everything goes well for you : )

Oceniono na 5 z 5

Customer service staff

Customer service staff, especially Jane, has been very helpful and caring. My doctor sent the wrong claim documents and refused to go back and correct it until Jane helped me to appeal and resolve the issue. Saved me alot of time and hassle.

17 kwietnia 2019
Opinia niezależna
Logo Student Medicover

Odpowiedź od Student Medicover

Thanks Tong! We really appreciate you taking the time out to share your experience. Hope everything goes well for you : )

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