Amy provided me with excellent advice, demonstrating great patience and responsibility. She made me feel completely at ease when purchasing and selecting products and plans. Thank you so much. Wishing... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I... Zobacz więcej
Have used ISO several times in my student career, they have good prices and EXCELLENT SERVICE. ISO never asked me contact my school, and find out if they accept this policy, or that policy : ISO alrea... Zobacz więcej
Jeniffer was amazing! She replied very quickly and helped me solve the problem right away. Her support was efficient, professional, and greatly appreciated. Highly recommend!
Informacje dotyczące firmy
Napisane przez firmę
ISO Insurance is a leading insurance plan manager, solely managed by current and former international students.ISO offers low-cost health insurance to international students, scholars and students on OPT in the USA.
Dane kontaktowe
150 W 30th St , 10001, New York, Stany Zjednoczone
- 212-262-8922
- customercare@isoa.org
- www.isoa.org
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful
Many thanks to Amy for helping guide me on how to submit the additional documents and for also checking whether the documents were acceptable. I hope this claim can be processed as soon as possible.
I ask Amy to help me change my plan to…
I ask Amy to help me change my plan to the other one. She is so kind and efficient. Great service exprience with her.
I have received excellent service so…
I have received excellent service so far regarding the insurance contract. All my questions have been answered quickly, and whenever I needed explanations or assistance, I received great support. Now I just have to wait and see in practice, when I actually need to use the insurance, whether it will truly be as good.
I would like to sincerely thank her for…
I would like to sincerely thank her for her support in helping me extend my insurance coverage for an additional six months. She was extremely helpful throughout the process and guided me step by step. I had also forgotten my login credentials, and she patiently assisted me in regaining access to my account. I truly appreciate her prompt support and professionalism.
Operator hung up on me after denying my claim!
Got denied for a claim due to "pre-existing conditions" which I was never diagnosed nor did I know I had one but they still claimed I had one so I basically got diagnosed for a condition by the insurance company. They wouldn't tell me how they came to the conclusion and the operator hanged up on me over the phone.

Odpowiedź od ISO Student Health Insurance
quick response and speedy support
quick response and speedy support! thank you
Patient and efficient
I had a conversation with Sam regarding…
I had a conversation with Sam regarding my plan extension and she helped me with that and patiently explained about the process.
Jennifer good job
Great Customer Care Unit!
Both Sam and Lyn from the ISO Customer Care Unit handled my requests very quickly and effectively, managing to have my insurance arranged right on time for my trip!
Excellent and Clear Customer Service from Jennifer
Jennifer was extremely helpful. She explained the OPT insurance plan in a very clear way. She answered my questions thoroughly and made sure I understood the coverage, requirements, and options. I really appreciate her excellent service.
ISO customer service was great
Jennifer from customer service has been wonderful in giving me timely response and guidance on claims processing. I could not have managed all the paperwork without her support.
It was Clear and a good experience.The…
It was Clear and a good experience.The agent SAM is very helpful .
Jennifer was excellent
Jennifer was excellent. She was very knowledgeable, clear in her explanations, logical in her thinking, and extremely patient throughout the conversation.
Highly recommend
Jeniffer was amazing! She replied very quickly and helped me solve the problem right away. Her support was efficient, professional, and greatly appreciated. Highly recommend!
Its was really easy and quick turn…
Its was really easy and quick turn around from sam for my renewal !! Appreciate her effort.
I have been using ISO from last 8…
I have been using ISO from last 8 months and have had no issue, all the support team is available for any query. I recently had so many queries and received excellent help from Amy support team. Thank you so much!
Amy provided me with excellent advice
Amy provided me with excellent advice, demonstrating great patience and responsibility. She made me feel completely at ease when purchasing and selecting products and plans. Thank you so much. Wishing you all the best in your work.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







