CANNOT UNSUBSCRIBE! I clicked their unsubscribe link, and then after entering my email, their "OK" button leads to the same webpage. They don't actually let you unsubscribe! I also tried to unsubscri... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
CANNOT UNSUBSCRIBE! I clicked their unsubscribe link, and then after entering my email, their "OK" button leads to the same webpage. They don't actually let you unsubscribe! I also tried to unsubscri... Zobacz więcej
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Super user friendly app that helped me get an incredible rate for a very important engagement. Pricing here beat out other major booking engines, including the property’s own website! Easy navigation... Zobacz więcej
I had to make multiple reservations to get several rooms for my party. While the UI could have made it easier to book it in one shot, it was the top notch customer service via text chat (and prompt fo... Zobacz więcej
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Price and booking were seemless. Customer service is horrible. No phone number to talk to anyone. Only open regular business hours. Could only communicate through email. Would have been 5 Stars if y... Zobacz więcej
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SmarterTravel is a high-growth, data-driven tech company that is on a mission to revolutionize the $1 trillion travel and leisure industry. By leveraging AI and machine learning, we are building a consumer-centric online travel experience that will offer both breadth of selection and personalized recommendations, allowing travelers to book with ease, confidence, and speed. Our goal is not just to be the next great traveltech company, but to be the destination that smart travelers go back to time and time again to book their trips.
Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I made a hotel reservation for May 10th using this website. Yesterday I tried to check in and they said my reservation had been cancelled. However, I did not cancel the reservation.
The hotel said they did have a reservation for May 11 (the wrong date).

Odpowiedź od SmarterTravel
Super user friendly app that helped me get an incredible rate for a very important engagement. Pricing here beat out other major booking engines, including the property’s own website! Easy navigation had my booking completed in just a few swift minutes. I’ve already spread the good word about this app to several friends & colleagues. Can’t recommend it enough! Awesome!!
“My friends and I went to see a show in NYC and booked through SmarterTravel. The rate we got was amazing and we had a great experience at the hotel. I reached out to customer service to confirm my reservation and they were fast to respond and incredibly pleasant! This was the 2nd time I used SmarterTravel and I’ll use them again.”

Odpowiedź od SmarterTravel
My daughter booked a hotel for all of us in NYC. The hotel was fabulous and the rate we received from Smater Travel couldn’t be beat! Will definitely use Smarter Travel for future trips!!

Odpowiedź od SmarterTravel
This was my first time using your site was an overall great experience. The site was easy to navigate my search and had high quality options for my stay.
As a business/personal traveler who is a Member of various hotel groups; I found your pricing very competitive. I am curious to know, if in the future, will you be featuring an option to add Member IDs for these various hotel groups to have the ability to earn points/rewards? As a valued Member this becomes increasingly important to earn the perks the hotels offer.
I work for a Sales Team that I would like to provide your site to who travel extensively throughout the year and your site will be of value to our Team.

Odpowiedź od SmarterTravel
Price and booking were seemless.
Customer service is horrible. No phone number to talk to anyone. Only open regular business hours. Could only communicate through email. Would have been 5 Stars if you could actually talk to someone via phone 24/7 or at least till something like 10pm

Odpowiedź od SmarterTravel
Thanks for showing me the best deals compared to your competition. Nice hotel at good price.
We called the establishment that was supposed to be either the reservation and there was no reservation

Odpowiedź od SmarterTravel
I feel the website uses a very low price hotel as a bait. That is terrible product experience and please stop.
Hotel never received my reservation and there was no one to call. We never even stayed but my account was debited.This company is absolutely bs. While they responded to my bad review with there is a number to call, there really is not. Also, the money has not been credited to my account. This was a huge inconvenience. Do not use this company.

Odpowiedź od SmarterTravel
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.