CANNOT UNSUBSCRIBE! I clicked their unsubscribe link, and then after entering my email, their "OK" button leads to the same webpage. They don't actually let you unsubscribe! I also tried to unsubscri... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
CANNOT UNSUBSCRIBE! I clicked their unsubscribe link, and then after entering my email, their "OK" button leads to the same webpage. They don't actually let you unsubscribe! I also tried to unsubscri... Zobacz więcej
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Super user friendly app that helped me get an incredible rate for a very important engagement. Pricing here beat out other major booking engines, including the property’s own website! Easy navigation... Zobacz więcej
I had to make multiple reservations to get several rooms for my party. While the UI could have made it easier to book it in one shot, it was the top notch customer service via text chat (and prompt fo... Zobacz więcej
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Price and booking were seemless. Customer service is horrible. No phone number to talk to anyone. Only open regular business hours. Could only communicate through email. Would have been 5 Stars if y... Zobacz więcej
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SmarterTravel is a high-growth, data-driven tech company that is on a mission to revolutionize the $1 trillion travel and leisure industry. By leveraging AI and machine learning, we are building a consumer-centric online travel experience that will offer both breadth of selection and personalized recommendations, allowing travelers to book with ease, confidence, and speed. Our goal is not just to be the next great traveltech company, but to be the destination that smart travelers go back to time and time again to book their trips.
Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
You all cancelled my reservation for a weird ass reason.

Odpowiedź od SmarterTravel
SmarterTravel help me to get a 4 star hotel at 2 star price for my NYC trip. I traveled with my family including my 2 year old. I had a few questions on the hotel. SmarterTravel customer success agents answered all my questions. Thank you SmarterTravel! I will book my next trip with you as well

Odpowiedź od SmarterTravel
Honestly, I'd never heard of SmarterTravel until looking at a hotel that was physically in my sight from the airport after my flight was cancelled, and y'all popped up on Google Maps as the least expensive option (every other option was the same rate as the hotel's own website). I booked, and walked to the hotel, and was pleased that it all worked out!
I would give a five star except that the hotel had also not heard of SmarterTravel. I arrived at the hotel 30 minutes after booking it, and had to wait fifteen minutes for the concierge to get confirmation of my reservation. If it had been a planned booking, I don't imagine this would have been an issue at all.

Odpowiedź od SmarterTravel
Shawn was wonderful. He went far above and was extremely helpful. Would definitely use Smarter Travel again with Shawn as my guide.

Odpowiedź od SmarterTravel
My review for this site is 1 star because when we arrived at the hard rock hotel and cassino they told me that my reservation didn’t existed, we had to wait for 2 hours and 50 minutes until they run out to find a room for us,the worse experience ever.

Odpowiedź od SmarterTravel

Odpowiedź od SmarterTravel

Odpowiedź od SmarterTravel
Our experience with SmarterTravell was great, however the Hotel experience was not as good. This facility is exceptionally over priced for the accommodations they provide. The $700+ per night rooms was only big enough for the bed with no room to move around, we got a room with a trash dumpster view as they were completely sold out. We will not stay at this facility again and I recommend all to stay at other options in the area.

Odpowiedź od SmarterTravel
I had a terrific experience using Smarter Travel for my recent booking. Hotel bookings are usually time-consuming and expensive when I book but this was quick and easy to get done. I was also thrilled with my savings and will definitely book again for my next trip!

Odpowiedź od SmarterTravel
I called the hotel I booked for to make sure the reservation went through. It did, but it was cancelled (and was on a different date than I reserved for). I did NOT cancel my reservation and I do not see any refunds through my card.
No one to talk to via phone call is a bit frustrating.
Edit: They did get back to me via email and is issuing a refund. I’m not sure if it was the hotel’s issue, or theirs but just be weary. The guy who was emailing was very helpful.

Odpowiedź od SmarterTravel
Used SmarterTravel for my last vacation and had great experience. They have good deals and everything went smoothly. I usually buy from Expedia, but decided to try out smartertravel and it was all good. Better prices, nice site that loads quickly, was very easy to find the hotel I liked. Will use them again for my next trip.

Odpowiedź od SmarterTravel
Lowest price I could find for the hotel, and both booking and the hotel experience went smoothly!

Odpowiedź od SmarterTravel
Amazing Price, good stay. It was a fine booking process, with an amazing price.

Odpowiedź od SmarterTravel
SmarterTravel has amazing deals, easy to use and great customer service. I would highly recommend them for your next trip or vacation.

Odpowiedź od SmarterTravel
Amazing customer service! The chatters are friendly, assist quickly and make me feel understood/heard. I also like the ease of the site! Able to view great rated places quickly and the prices are amazing! Can't beat the overall savings!!

Odpowiedź od SmarterTravel
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.