Smarter Business Recenzje 

282
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Brad has been finding the best options for our business for the past 7 or 8 years. He has all the best options at his fingertips and is proactive as market trends alter. He takes time to explain opt... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Loren Johnson has been really helpful, patient and successful at pushing back SSE when they tried to re-invoice our charity again (for a third time) for utility services we used three years ago. We... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Brad has been helping me for the past few years and he genuinely gives the feeling that he is looking after you by calling you when there are changes in the market to offer you options and giving his... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Brad Jacobs at Smarter Business is well informed about the energy industry and decisive. He made setting up a new competitive, 3 year, fixed tariff, electricity contract swift and easy, his friend... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca energii

Napisane przez firmę

Smarter Business experts in commercial electricity, gas & water contracts across the United Kingdom. Choose us as your energy & water partner.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

282 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(282)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 31

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I signed an electric contract with this…

I signed an electric contract with this company. I heard no update, so chased this up and was told the contract was rejected. I was told many different reasons as to why it was rejected, all lies. It turns out there was a problem with their system and the contract didn't go through to the supplier. Nobody contacted us to advise of this, by this point it had been well over 2 weeks since I signed the contract so obviously the original contract could no longer be submitted and prices had increased by over £600 - a detrimental increase to anyone, especially a small business. The company wasn't sorry or sympathetic at all. I was contacted a lot before the contract was signed, as soon as they got our business we were dropped off their radar. It shouldn't be down the customer to chase up on a contract's progress, the customer should be kept in the loop at all times. I've lost all trust in this company and won't be using them again.

15 października 2021
Opinia niezależna
Logo Smarter Business

Odpowiedź od Smarter Business

Good Morning,

Thank you for taking the time to share a review about your experience with Smarter Business. We are disheartened to hear that your journey with us was disappointing.

We sincerely apologise for the experience you had and request that you provide us with your name and/ or business name to allow for a full investigation to be conducted on your portfolio by our Compliance Department. We will endeavour to ascertain the source of all the issue(s) that you have faced and will undertake the necessary steps to remedy them.

Please contact us via telephone on 01444 220060 or via email at customer.services@smarterbusiness.co.uk to afford us the opportunity to resolve this.

Yours faithfully

Smarter Business

Oceniono na 5 z 5

i was having trouble with edf energy ,i…

i was having trouble with edf energy ,i was being charged for elctricity that i had not used,despite having a final reading by their engineer when fitting a smart meter they estimated a consumption ignoring their own reading and charged me accordingly and were continuing to do so, after Loren's intervention i am going to get back my overpayment.I cant thank her enough.

30 września 2021
Opinia niezależna
Oceniono na 5 z 5

First class service

Luke was really professional and helpful, guiding me through the whole process and ensuring he found the best possible deal for me. He followed up exactly when he said he would and made sure that I was happy with everything every step of the way. Can not fault the service at all!

23 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

Everyone we have dealt with at Smarter Business has been really friendly and helpful and sorted out any issues that arose. We would recommend them to any business as they deal with everything to find the best rate, saving valuable time and money.

19 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Smarter Business is a smart choice

From the start Smarter Business were professional, reliable and very knowledgeable. Luke Singh arranged everything perfectly and I would definitely recommend him /the company to everyone.

23 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent attitude towards prospective customer

I contacted them through a comparison website, I was contacted by Shamima who was really helpful, knowledgeable and not patronising. I say this because the reps who have contacted me from other companies about our energy renewal have been challenging to say the least. Shamima's attitude was perfect and although the management decided to stay with their existing broker as they offered the same deal, it was not a reflection on her work ethic. I wish the other reps could take note of this.

23 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service. Professional, helpful, friendly and willing to go the extra mile to deliver the best energy deals. Josh H deserves special mention for his customer care skills, securing and arranging a smooth switchover, and in particular negotiating a way through a challenging and confusing situation with a previous supplier. A credit to your company, he demonstrated a tenacious commitment to get the job done. Many thanks.

16 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Great service

As treasurer of a small Church, I needed help, at the end of our contract, in moving our electricity supply to an ECO supplier. Rivash Rajkumar dealt with the matter with great competence, including patiently handling the various points and queries I raised.

12 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Really happy with leesa van Staden the…

Really happy with leesa van Staden the way she handle my case I was with edf they not let me change my supplier due to previous owner blance but she hadle really good way and sorted everything highly recommended specially this lady Lessa Van Staden .

10 lutego 2021
Opinia niezależna
Oceniono na 4 z 5

Action everything very quickly

Action everything very quickly.
I haven't started with my new provider yet but I have been given a better deal with my same provider than they were able to give me. Looking forward to seeing that translated into real terms, very soon.

10 lutego 2021
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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